Deluxe Double Room, Balcony | Balcony

Reviews of Stanley's Guesthouse

3 out of 5
Stanley's Guesthouse
74/6 Soi Banzaan, Patong, Phuket Province

Reviews

6.8
Rating 10 - Excellent. 3 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 5 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A blemish on the face of excellence
Great location in the heart of good time revelry, beach close by. Good affordable rooms, good crowd, inexpensive beer. However I have one significant complaint which I will discuss with the owners directly so as not to embarrass them.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & food the chef was excellent & reception girls very helpful but some rooms need s make over they need a freshen up
Stayed 7 nights in Jan 2020
Response from Stanley's Guesthouse on Feb 4, 2020
Thank you so much! hope to see you again :)

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Furniture currently in a very bad situation. Some Bulky garbage in staircase. Good for people to make party and don't care hotel roperty. We booked 6 nights but already checked out after the first night...
Stayed 3 nights in Nov 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service
Apart from not getting the room I thought I had booked everything Okay

4/10 Poor

gsb, FL

Liked: Staff & service
Disliked: Property conditions & facilities
Ok-hotel
Clean, comfortable & cheap guesthouse within 15 minutes to bangla
Response from Stanley's guesthouse on Dec 29, 2016
Hi, you gave us good comment but bad score... a little bit confusing i would say...

6/10 Okay

rob

Liked: Staff & service
Disliked: Room comfort
Ok for a couple of nights
Not a bad place but don't expect all the comforts. Beach is about a 20 minute walk away. Feels like (as it is) you are above a bar. Rooms where ok.
Response from Yariv on Apr 25, 2016
Hi and thanks for your comment. you cannot expect all the comforts when you pay less then 500 baht per night right? the beach is less then 10 min walk. i am not sure which way you go.

8/10 Good

shray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yariv on Jun 11, 2016
Thank you!

6/10 Okay

tracy, uk

Disliked: Cleanliness, room comfort
Typical guesthouse
Typical guesthouse however the new owner has expressed his desire to improve. Fab air con and great bathroom. Balcony too small for my liking but may suit others Street very noisy but to be fair the resort is noisy Overall value for money. If you want 5 star you have to pay accordingly
Response from Yariv on Mar 16, 2016
Hi Tracy, Thanks for the honest comment. the street sometimes can be noisy but around 12-1 at night most of the places around start to close and then it's pretty quiet. i cannot agree more with your 5 star statement. it is pretty hard to make changes ad improvements in high season but soon in the low season, improvements will come for sure Thanks and hope to see you again!

10/10 Excellent

greg, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in the area
This is an amazing value. It's not 5 star, but neither is the price. Rooms are about half the price of comparable places on the same street. The rooms are good sized, clean, and the beds large and comfortable. Nice pub atmosphere. Wifi is good. The staff is very nice and the owner is great. Service is fast, beer is always cold, food good. You can wander up and down the street and have a good time without going anywhere else, you can sit and dine outside facing the street. a short walk brings you to a big shopping mall and cinema and then to the bustling entertainment district and on to the beautiful beach. There is always a good crowd at night, travelers and guests. I forgot 2 cameras in my closet safe and the owner made sure they got safely mailed to my apartment in Bangkok.
Response from Yariv on Apr 30, 2016
Hi Greg, Thank you for your kind comment! We were happy to have you. Hope to see you again :) Best regards.

6/10 Okay

Jeff, NZ

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay
Place was not that comfortable but all facilities was working. The room looks old but it was clean. Staff were very accommodating even though they only understand a bit of what I said.
Lovely phi phi island
Response from Stanley's Guesthouse on Feb 15, 2016
ty.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Meh.
Air conditioner kept leaking water and dripping. Room was outdated, and they took a deposit upon checking in which wasn't listed. Emailed then but they don't answer their emails.
Response from Yariv on Mar 19, 2016
Hi, Since you chose to comment anonymously I cannot relate specifically to your comment. all i can say is 1 week ago we had 2 leaked air-conditioner's, we fix both of them at the same day almost at midnight. day after we clean all the system inside so the same problem wont comeback again. you say we didn't listed that we charge deposit for key. you are right. we fixed this now. you also say that the room is outdated. did we listed that the rooms are up to date? or have a brand new furniture's? we always answer to e-mails at the same day. i am not sure which email you used but we didn't got any.

2/10 Terrible

Elmira, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel!
During my trip in Thailand I've been staying at 6 different hotels and this hotel was the WORST!! The room had old furniture, bed sheets had stains and holes, towels had stains as well. The air conditioner was so weak and couldn't cool off our room even though it was on for entire night. The shower and the toilet are in one room, no dividers. The shower head was facing the toilet, so you have to do one thing at a time: taking a shower or going to the bathroom cause everything got wet and the water was everywhere. No hot water cause the water heater was not working. But the most important, the WORST smell in the room. Don't stay at this hotel, you can find much cheaper and better rooms nearby. I can't believe this hotel has 3 stars!!! It's definetly a hostel not a hotel style. HORRIBLE!!!
Response from Yariv on Mar 5, 2016
Dear Elmira. Your comment is really unfair!! After you checked in, u said that the air-con doesn’t work. i come to check and saw that you didn't even put the key in the electric place so you didn’t even had electricity in the room. After that you said that the air-con works fine! So now it didn't work? i just check the room now and even ask the guests in the room. There is no problem at all with the air-con. Maybe u didn’t use it correctly? Why not to ask us? Why not to let us a chance to check and to fix if there is a problem? Same with the shower. the hot water works perfect! Maybe u didn’t turn on the hot water? Again, why not to ask? Before you make reservation, you saw the pictures of the room, did you got anything different then the pictures? You didn’t see that the shower and the toilet in the same room without separation? Why to complain about something you already knew and saw when u makes the reservation? We always ask out guests to tell us if they need anything. Why to tell us everything ok and then to give us a bad rate? What is the point of that? I really hope that other costumers won’t read your comment. No one in the other comments complaint about smell, cold water, air-con etc... It is easier to ask for help then to make a bad name without a REAL reason. Anyway, wish you a good day.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Location
Check in was a nice experience . Location and room is good and near to all attractions. Few staffs are very rude and she was busy with playing on her phone.
Response from Stanley's Guesthouse on Jan 4, 2016
Dear costumer, Thank you for staying with us at Stanley's Guesthouse. We take your comment very seriously and we will make sure that our staff will meet our standard. We hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yariv on Jan 30, 2016
Thank you!

8/10 Good

Michael, Knutsford

Liked: Cleanliness, staff & service, room comfort
Soi Banzam
Quiet but friendly
Response from Yariv on Jan 23, 2016
Thank you. hope you enjoyed.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cheap place, good brekkie
Close to shops, markets, main drag. Bed like sleeping on a board, ok if your happy to have a cold shower. Great breakfast, helpful staff.
Response from Yariv on Nov 18, 2015
Hi, there is no reason for you to have a cold shower. if for any reason you don't have hot water you should let us know.

8/10 Good

Peter, USA

Liked: Staff & service
Disliked: Room comfort
Just what I was looking for
My original plan for my first stay in thailand was to find expatriates who could show me around and tell me what to do and what not to do. Many expatriates frequent this hotel/bar and the two surrounding hotel/bars. They are friendly and more than happy to help out a new comer. The hotel staff were very friendly and helpful, service was immediate including help with things like booking tours. Rooms are bare bones and slightly dated, the beds were to hard for my liking, those are my only complaints. If you like English style pubs and want a helping hand from People who have moved to Thailand this is your place. I wish I stayed longer than I did and not changed hotels.
Response from Yariv on Jan 23, 2016
Ty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great little gem.
Great, simple, lil hotel that is in walking distance to most of Patongs main attractions. Set in a quiet part of town away from the noisy night clubs. You have markets and shopping mall a 3-5 min walk up the road. Patong Beach and Bangla Rd 10 mins easy walking away. Next door to a Massage Salon and a Family Mart 24 hour convenience store. Scooter rental just across the road and if you need anything just ask the staff and they're glad to help. Would stay again.
Response from Yariv on Nov 30, 2015
Thank you!

10/10 Excellent

David, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Guesthouse
Great location in downtown Patong, only a short walk from the beach, and the downtown nightlife. Even closer was an amazing night time food market, which we ate at often. The people at the front desk were amazingly friendly Our room was spacious with a small balcony overlooking the hustle and bustle of Patong.
Response from Yariv on Jan 23, 2016
Ty

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Almost all is OK, But bath towel is not good...
Stayed 3 nights in Apr 2019

8/10 Good

Emanuele

Liked: Cleanliness, staff & service
Phatong
Guest house leggermente defilata dal centro, economica e sufficentemente accogliente
Stayed 1 night in Feb 2019
Response from Stanley's Guesthouse on Mar 3, 2019
Thank you!

8/10 Good

Emanuele

Liked: Cleanliness, staff & service
1 week in phatong
Buon rapporto qualità prezzo per phatong. Zona tranquilla ma sufficientemente vicina al centro.
Stayed 6 nights in Feb 2019
Response from Stanley's Guesthouse on Mar 3, 2019
Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt okej boende för pengarna.
Stayed 1 night in Jan 2019
Response from Stanley's Guesthouse on Feb 11, 2019
Thank you for your nice review :)

4/10 Poor

heidi, seoul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
인터넷이 거의안되요 can't use internet
티비하나빼고 대체적으로맘에안듬니당 엘리베이터없어요 드라이없어요 반짠마켓 정실론가긴 괜찮은데 비치쪽은 쪼금멀어요 인터넷만잘되면 가격대비그럭저럭괜찮을듯
Response from Yariv on Apr 16, 2016
Hi, I tried to translate your comment but i couldn't understand what you said, except that you couldn't use the internet. we had a few problems with the internet company(low quality internet) so we change to a different and better one. that cause the internet to be unstable for 2-3 days.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Response from Yariv on Apr 16, 2016
Ty

4/10 Poor

Olli, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuvaus ja todellisuus eivät kohdanneet
Majoitu tänne vain, jos et mitään muuta saa. Otin tämän edullisuuden takia pariksi yöksi, virhe! Huonetta ei oltu siivottu kunnolla, koko paikka oli vähintäänkin pintaremontin tarpeessa ja henkilökuntaa, siis silloin kun sattuivat olemaan paikalla, kiinnosti huomattavasti enemmän paikallinen saippuaooppera kuin asiakkaalle puhuminen. Kirsikkana kakun päälle emme saaneet huoneesta otettua 500 bahtin panttia takaisin koska henkilökuntaa ei ollut lähtöä edeltävänä iltana saati lähtöaamuna paikalla... Hotellihuoneessa oli ongelmien varalle ohjeet soittaa australialaiselle omistajalle, joka vastatessa kertoi myyneensä hotellin 3kk sitten ja ihmetelleensä miksi hänen yhteystietonsa oli vieläkin esillä. Hyvänä puolena oli tietty sijainti ja hinta :)
Response from Yariv on Apr 2, 2016
Hi olli, it is really hard to translate your comment properly, so i will answer for what i do understand. we clean the rooms everyday if you put the clean room sign on the door or ask us at the reception. if the room not clean enough for any reason you need to let us know so we can check it ad make it better. i am not sure what you said about the deposit, but if you have the vaoucher we gave you to get the deposit back there is no reason to have any problem. if you lost it, that might be a problem. anyway we stop to take deposit. hope to see you again and we will make sure to make you feel better. just talk ad share with us while you there.

6/10 Okay

Ralf, Allgäu

Disliked: Cleanliness, property conditions & facilities
Guesthouse für Kurzaufenthalt
Das Guesthouse hat wohl vor kürzerer Zeit den Besitzer gewechselt und das war für mich als Gast spürbar. Alles etwas unorganisiert, ab 19Uhr ist die Küche geschlossen, unzufriedenes Personal.
Response from Stanley's Guesthouse on Jan 30, 2016
Hi Ralf, i am not sure what was disorganized. but if something uncomfortable to you you always welcome to tell us. we always happy to help. about the kitchen. it was always open until 19. anyway the kitchen already open until 23 from 02 Jan so i am not sure why you think it was closed. thanks for your comment and hope to see you again. we will sure try better.

8/10 Good

KWONG MAN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優質便宜首選
房間非常整潔, 舒服. 位置滿分, 到B Market, 江西冷商場步行5分鍾 酒店主人very nice, 出入會閒聊, 半夜check in no problem
Response from Yariv on Jan 30, 2016
Thank you!