Ratings based on 156 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom k
My stayPosted Jan 23, 2015
The property is a very nice property. However the staff is inexperienced with little or no management The location is very poor you will need a car. I would give it a 3 to 4 star.
for Couplesby Yuen Sze Venusfrom 香港
情侶渡假的好選擇Posted Jan 17, 2015 on Hotels.com
Villa環境清幽，十分舒適，即使在山上房內也沒太多蚊蟲。酒店職員英文程度頗好，而且笑容親切和十分友善。我們住山上位置較高的villa，出入villa的其他地方要酒店職員接送，職員很有效率，每次都是五分鐘內就來接我們。酒店餐廳食物質素高，以酒店餐廳來說價錢合理，in room dining不用另外收費，可以在villa內燭光晚餐。 酒店有免費shuttle bus去central festival，是逛街吃飯的好去處。
for Couplesby A verified travelerfrom Toronto, Canada
Sanctuary in relative isolationPosted Jan 14, 2015
Pros: Privacy, private pool, service, cleanliness, size of room. Can rent a scooter directly at the hotel (arranged through third party).
Cons: Better quality food for room service. We ordered at 10 PM so perhaps the regular kitchen staff wasn't preparing the food.
Location: Phuket city is 15 minutes away. Very nice mall is also located about 15 minutes away (skip international fare and go to the Thai food court upstairs)
As other reviewers say, this hotel is amazing. Our villa was around 1000 sqft. Each villa has its own private swimming pool, which is wonderful. The privacy is superb; all villas are detached. Buffet breakfast is amazing. We didn't try the regular sit-down restaurant but we did order room service, which was the only disappointment. Indonesian fried rice tasted like it was seasoned with ketchup and the Hawaiian pizza had little or no tomato sauce with cheese that was quite funky (not the usual mozerella). Staff are extremely friendly and helpful. Warning to the physically challenged: many of the villas require you to climb a few flights of stairs--ask for a villa without stairs. The location is somewhat secluded but it is quiet and serene. It isn't very far from civilization, however. Just a short 8-minute drive will take you to the main highway and another 8-minutes will take you to Phuket City. Although you can take a cab everytime you want to travel into the city, we elected to rent a scooter instead--which I highly recommend if you have two-wheel experience. Remember, it is left-lane driving (like the UK). We didn't venture into the beach area, but I suspect it isn't very far from the hotel (probably another 10 minutes from Phuket City). Didn't try the spa as you can get equivalent services in the city for much less. Overall, it is a fantastic resort. Excellent value, especially since beach-side pool villas cost three times more. Will go again!
for Couplesby Hanaya
Posted Dec 28, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Kadi
Very good hotel, excellent. But not good location.Posted Dec 10, 2014
I like the hotel. Private pool is amazing. Staff are very friendly.
for Familiesby A verified traveler
So relaxing!Posted Nov 24, 2014 on Hotels.com
Amazing Grant Villa, so peaceful, staff were so friendly & thoughtful.
for Everyoneby A verified traveler
Great resortPosted Nov 10, 2014
Pros: Grand villa resort
Nothing to complain about, evreything was exceptional. Staff, food and resort was 100% great..
for Couplesby A verified traveler
쉬기 좋은 빌라Posted Nov 9, 2014 on Hotels.com
정말 쉬기 좋은 호텔입니다 빠통이나 카타등으로 놀러 가실분은 삼가하는 것이 좋을듯하네요 직원들도 친절하고 아침식사도 나쁘지 안습니다 호텔방도 깨끗하며 빌라에 딸려 잇는 수영장의 깊이도 괜찬습니다
for Everyoneby A verified travelerfrom melbourne
Beautiful place with wonderful facilitiesPosted Nov 3, 2014
Encredible location, although we had a private pool we used the hotel pool more due to wonderful view. Nice restuarant with very attentive staff. Nice place to relax and unwind.
for Couplesby Mathieufrom Perpignan
Le luxe en milieu tropicalPosted Oct 25, 2014 on Hotels.com
Nous avons passé 1 nuit dans cet hôtel. Le personnel y est très attenioné et disponible. Des prestations de qualité (chambre, petit dej, parties communes). Néanmoins cet etablissement reste isolé et rend les excursions et déplacements en autonomie compliquées. Il est possible de demander à la réception une location de moto pour 400 THB/jour. Sinon les taxis se gavent allègrement sur Phuket, et font la g***** pour 100 malheureux THB négociés (nous en avons fait l'expérience pour notre transfert depuis l'aéroport jusqu'à l'hôtel, 700 THB contre 800 demandés). Sensibles aux moustiques prévoir une bombonne de citronnelle si vous ne vous pas ressemblez à un Shar pei !