Ratings based on 81 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby Marietta from San Francisco
Annual Wedding Anniversary TripPosted Feb 10, 2014
Pros: Beautiful property, wonderful staff & view!
Cons: Just the speed of the WIFI sometimes hard to get on Internet
Location: Location was perfect for us. Took a cab to Patong Beach & was disappointed:( Booked a tour to check out James Bond Island & loved it!0
My husband & I just recently stayed at the Araya Hilltops Boutique Resort & Spa for 8 wonderful days! (Jan19-26) This is everything I've ever wanted in a "resort style" hotel....My husband &I have stayed in all sorts of hotels in several countries & I must say, this place did not dissappoint! The location could not have been better; the property absolutely beautiful and they maintain it on a daily basis. The international staffs especially in the dining area could not have been friendlier...Love the fact that they have their tuk tuk to even drive you to a couple of their private beaches...Very serene in Surin.....just like paradise
for Couplesby peter from florida
Great hotel in SurinPosted Dec 1, 2013
Pros: Great service, jacuzzi on balcony, spacious room.
Location: Catch Beach club which Ayara provides free daily membership with hotel stay.
Got upgrade from Expedia Elite Plus which was great. Hotel is walking distance from beach. We stayed in Patong for a few days before going to Surin and liked this hotel and area much better.
by A verified traveler
Posted Nov 19, 2013
for Couplesby A verified traveler
Nice hotel, good locationPosted Nov 15, 2013
Pros: Front desk staff very nice & helpful, buffet breakfast was great.
Cons: Make the breakfast area non smoking. Get trained staff in the Spa, massage was the worst ever!!!! More towels in the room would be nice.
Location: Location quite good, Surin was one of the better areas that we saw in Phuket, beach quite good. Next time I would probably choose a beachfront hotel.
Overall a pleasant hotel, nice well kept grounds, very pleasant front desk staff & manager. Rooms are very nicely appointed. Although our impression was severely let down when housekeeping put stained sheets on our bed one day, when we asked them to change it we saw that the mattress protector underneath was also very stained. they then proceeded to flip over the mattress protector & put new sheets over the top ( nice!!) of course I refused to accept that & had them go & find a clean one. I was shocked that they don't change the mattress protector after each guest checks out. There were also ongoing issues with a leaky smelly toilet. I think housekeeping needs more training. The day spa is hugely disappointing, I have regular Thai massages but this one was the most unpleasant & unskilled massage I have ever encountered. You can get a great massage at the beach for only THB 400.00
for Couplesby Zainab Adams from Australia
Fantastic ResortPosted Oct 29, 2013 on Hotels.com
Beautiful and fantastic resort with warm and beautiful staff. A very big thank you to the team, especially Sara for making our honeymoon perfect! The weather was not great, however the resort made our stay in Phuket perfect!
for Everyoneby oxana from singapore
fantastic hotel with brilliant staffPosted Oct 28, 2013
Location: beach in 2mins from the hotel
we had the best time , what a fantastic hotel , we recommend it 1000% close to the beach , local resturants and night life . the room was just brilliant and the staff could not do enough for us , we already booked to come in jan 2014.
for Couplesby A verified traveler
Posted Oct 14, 2013 on Hotels.com
Really special... awesome!!
for Everyoneby Drew from Sydney, AUS
Exceptional views @ the beautiful Surin Beach!Posted Sep 2, 2013
Pros: Clean, friendly, beautiful, relaxing & private... what more could you want?
Cons: More days in Phuket!! :)
Location: Ayara Hilltops is north of Patong at Surin Beach - its on the island of Phuket (not to be confused with Phuket Town).
Ayara Hilltops is a luxury escape that any traveller would dream of! - Whether relaxing in the beautiful hilltop suite or taking a hotel run buggy down to the beach and enjoying the sun and sand; you'll love your stay at Surin Beach - just a short tuk-tuk ride north of Patong.
for Couplesby Janine from New Zealand
Excellent HotelPosted Aug 26, 2013
We spent 8 nights, and could not fault this hotel. The room, the view, the services and hotel staff were outstanding.
for Everyoneby Vladimir from Perth WA, Australia
Exceptional resort at Surin BeachPosted Aug 7, 2013
Pros: Suite decor and outdoor shower, tropical gardens, swimming pool, food, spa massage
Location: Beautiful hill setting across the road from clean beach. Easy 30 minutes car ride from Phuket city and Festival shopping mall.
Just about everything about our seven days stay at Ayara Hilltops was superb. Excellent service at exceptional property. Enjoyed our suite comfort and outdoor shower, well maintained tropical gardens, swimming pool setting, spa massages and Surin beach. For breakfast there is generous choice of meals and a la carte menu offers first class meals. There is no need to leave a resort at all as all your needs can be met at the resort at the very highest standards. And all the staff providing exceptional service are a big credit to this outstanding resort.