Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Iggy v from Australia
Not OkPosted Oct 17, 2013
Pros: Restaurant and some reception staff. Mango Delight Smoothie is delish!
Cons: This place is old and needs a lot of work. Make sure the kids club works (it was closed). Treat the water to prevent bugs!!!
Location: Beach is beautiful. If you like going out to clubs this is a good place. if you go for R&R, find another place
We were disappointed with the Resort. Facilities were minimal, one pool had an algae outbreak which makes you ponder about the cleanliness of the other. We questioned the thoroughness of the cleaning of the rooms. The same hair (not ours) on the shower wall was present every day. Some reception staff were excellent (Katie from Finland). Others were minimal. The restaurant is great with an extensive international and local menu. We were there with 2 kids (10 and 6). The beach was close by but we had to cross a busy road to get there. The noise is ridiculous. If not from within the resort (the door slamming must be automatic from all directions), then the noise from pool parties from another resort 300m away was unpleasant. We have stayed in Phuket before, and was much better than this place. Next time we will go back to the other resort....
for Everyoneby A verified traveler
Good location, great pricePosted Aug 31, 2013
Pros: Staff are fantastic, couldn't be more helpful. Buffet breakie was good too
Cons: Lift could go to ground floor
Location: Close to shops bar restaurants and beach
Rooms are large enough, very clean and well maintained.
for Everyoneby Bonnie from Brisbane, Australia
A Fantastic LocationPosted Aug 23, 2013
Pros: We really love the location of this hotel. It is only a 200metre walk to a very nice beach. You can walk to lots of very nice restaurants in the area
Cons: The hotel is starting to get a bit on the tired side however it is very well maintained. If they renovated, I am sure it would cost a lot more to stay
Location: If you would like to have a 5 star dining experience, Mom Tri's Kitchen at Kata Noi is outstanding with a view to match.
This was our 3rd holiday at this hotel. We love it because it is clean and comfortable and the staff are always very accommodating to our every need. We don't like a hard bed and on every stay they have put a lovely mattress topper on the bed to make us comfortable. Yes there are a number of stairs at this hotel as there is at a lot of hotels in Phuket but the advantage to this is that you don't gain any weight while on holidays! If they are a problem for you, you can stay on one of the lower levels however you wouldn't have the same outstanding view that you have from the upper levels. The pools are always inviting, the food at the restaurant is also very nice. They offer a huge array of food for breakfast to tempt all varieties of appetites. It is only a 10minute Tuk Tuk ride to Patong, if that is your thing. I cannot fault this resort on any of our visits here and plan to stay here again next year. Their rates are very reasonable year round. There are markets at the Temple in Karon on Tuesday and Saturday nights which are comparable to the Phuket Night Markets only not as big and you can walk there.
for Everyoneby Max from Melbourne
Great environment and staffPosted Aug 17, 2013
Cons: Leaking AC, fixed within 15 mins
Location: Right of the ocean, there are moderate amount of shops near by. Great for soaking in the view, not walking distance for great night life or shopping.
Very good experience overall. When I first arrived the AC was leaking, but they got it fixed and cleaned within 15 minutes. They have very nice layout of the rooms. High up you get a nice ocean view or get a room near pool,bar, etc. It had a nice feel to it. The only negative comment is that the building looked old. If you look around building you can notice rusty pipes, or a noisy AC. Not really a comfort problem.
for Everyoneby Gazza from New Zealand
Read this review or miss out on a great deal.Posted Jul 24, 2013
Pros: Comfortable bed, clean room, great air con to keep you cool and breakfast buffet. Service was friendly and helpful.
Cons: Walking up steps on a hot day carrying all the great shopping when you just want to fall into the pool beside you !!!
Location: By the sea, by the shops, walking distance to all you need or a short ride by Tuk-tuk to Patong or Kata. Second time we have stayed there.
We were looking for a great place to stay that didn't blow the budget and we found it here. A great place to stay, really good location. Friendly staff that are happy to help. Found a crack in toilet seat, told reception and it was repaced in 5 minutes. Room made up every morning while we had breakfast. Buffet breakfast was superb and you want for nothing. Room clean and tidy, pool was sparkling and inviting, I would be happy to live there !!. Pick up from airport went smoothly, shopping a two minute walk away, scooter hire for 150baht a day and i would recommend Red Onion for evening meals. Nine days of great service and would be happy to stay again !!
for Everyoneby Toddy from Australia
BEST VALUE FOR MONEY NO DOUBT!!Posted May 2, 2013
Pros: The ocean view and the room
Location: Close to everything
Best value for money hotel I have stayed at anywhere. If I go back to Karon Beach I would stay there again. Please note if you have any type of mobility impairment it might be an idea to reconsider this hotel as it's built into a hill and there are many stairs, there are 2 lots of stairs to access the lift. The breakfast is fantastic as well, great location, awesome staff and a great place to stay!
for Everyoneby JM from Cork, Co. Cork, Ireland
FABULOUS HOTELPosted Apr 18, 2013
Pros: ROOM SIZE, POOLS CLEANLINESS AND BREAKFAST
Cons: ABSOLUTELY NONE
Location: LOCATION AT THE EDGE OF TOWN, HOWEVER RESTAURANTS VERY NEAR, DID NOT FEEL ISOLATED. AND MINUTES FROM THE BEACH.
SPOTLESS HOTEL BOTH ROOMS AND GROUNDS. GARDENS AND POOLS WELL MAINTAINED, BEAUTIFUL SETTING. ROOM HUGE WITH BALCONY. FACILITIES GREAT SELF SERVICE LAUNDRY AND IRONING BOARD AVAILABLE PLUS GAMES ROOM.STAFF EFFICIENT PLEASANT AND HELPFUL, ALL REQUESTS TO RECEPTION DEALT WITH PROMPTLY, BREAKFAST SELECTION HUGE ESPECIALLY FOR PEOPLE FAVOURING A WESTERN DIET. NEAR TO BEACH. ALOT OF STEPS TO LIFT SO REQUEST ROOM ON LOWER LEVEL IF YOU DO NOT FEEL ABLE FOR THIS, HOWERVER DO NOT LET IT PUT YOU OFF.
for Everyoneby Chris from Auckland, NZ
Relaxing stay despite the crowdsPosted Feb 12, 2013
Pros: Location to Karon main centre and friendliness of all the staff
Cons: The restaurant area (at breakfast time) is slightly small to cater for all guests during the peak season of January
Location: The location is superb and is great to beable to walk back easily and safely at night from bars and restaurants
Enjoyed my stay at Best Western Ocean Resort. Even though the hotel was fully booked being the high season month of January, managed to have a peaceful and relaxing stay as I was lucky to stay in a room up on the 5th floor with great views across the town of Karon. The pool is suberb and well mainatained. All staff throughout the hotel are friendly and ever so helpful. Only downside was at breakfast time when the restuarant got packed out however to avoid this I recommend staying outside of the peak month of January when hundreds of guests from Europe take their winter holidays.
for Everyoneby A verified traveler
Best Western Phuket KaronPosted Oct 4, 2012
Its a wonderfull hotel,, the rooms are big, very clean and service within minutes of asking..We stayed four nights and enjoyed every minute ..
for Everyoneby Brian from Northern Territory, Australia
Best Western Phuket Rocks.Posted Jul 30, 2012
Pros: Everything in general.Great all round hotel.
Cons: Honestly couldn't find anything wrong with this hotel.
Location: Karon beach Phuket.Absolutely beautiful views and so close to beach and the town ship itself.Very color full area.
Great hotel.Great view.Great Service.Pleasant and helpful staff.No hassles.Good food.