Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby travis from melbourne australia
Posted Nov 18, 2013
for Everyoneby A verified traveler
Posted Nov 16, 2013
for Everyoneby Daniel from Sydney
Great hotel for a couple or family holidayPosted Nov 12, 2013
from the moment of checking in it was all great, very friendly staff, tropical gardens, great swimming pools and clean, modern and spacious rooms.
for Everyoneby A verified traveler
Unsatisfactory on hotel arrangementPosted Nov 5, 2013
Pros: The breakfast and the swimming pool
Cons: The maintenance service lift, the arrangement of room
Location: It takes about 10 mins walk to the beach
The hotel staffs and facilities overall are very nice. Breakfast are nice too But our room is close to the maintenance service lift and the lift makes huge noise, it is very annoying. We do not receive prompt action after making several calls to front desk to request for a room change. We only manage to change the room after we made our way to the front desk and talk to the hotel manager. The hotel does not make a suitable arrangement for us as well, We made a remark to the hotel that we have 2 toddlers with us, both below 3 years old, and yet the hotel arrange a room that is located at 3rd floor for us, which is not convenient for us at all The swimming pool towel will run out sometimes and you have to use your room towel
for Everyoneby Sue C from UK
Great locationPosted Nov 3, 2013
nice resort close to everything you need but staff unable to deal with even simple requests as poor understanding of English. I am assuming this is an international chain as many Australians there as well. Wi fi poor and a couple of electricity power cuts . also not informed that the pool for my block was closed for refurbishment on booking or on arrival. So other pools over crowded.
for Everyoneby Scott from NSW, Australia
Good Location - good pricePosted Oct 29, 2013
Pros: Mainly the location. It is a good quality hotel located in a part of phuket I love. Not far from beaches and a small fare to patong
Cons: Reception. First lady we met at reception on arrival was grumpy. This was late at night so maybe bad da.The lady managing the next day was 100% better
Location: Beach near by, great places to eat, near dental clinic whic was good
Had a great time in a comfortable well located resort. Only complaint was that we were not given our original Lagoon location where our friends were stayng. Had to upgrade to get back to the lagoon room but this room ended up being exactly what we wanted. This was done with little hassle.
for Everyoneby Ray from england
Nice hotel lovely staff no entertainmentPosted Oct 16, 2013
Cons: The food. The entertainment
Terrible food coffe and tea no fresh orange juice horrible foo in the mornings nice staff nice hotel lovely and clean nice location
for Everyoneby Lyn from Ballarat, Victoria, Australia
Very clean, beautiful room with a beautiful view.Posted Oct 13, 2013
Pros: * The friendly staff * the room was clean, fresh and spacious * the restaurant was beautiful and the food tasted great * the resort was well kept.
Cons: The comfort of the beds.
Location: Location was great, great family resort, very quiet. Beach, Karon market, massage, temple market, supermarkets, bus to Phuket, restaurants all close.
We really enjoyed our stay. We couldn't have asked for more helpful or friendly staff. The room was very nice, spacious, fresh and clean. The view was very nice too. The pool was just beautiful to look at and swim in. We were very impressed with the theme nights at the restaurant, and the food was delicious. The cooking class was great. The location of the resort was great with everything you could need in easy reach. The thing that stood out to us was how friendly the staff were. The only criticism we had was the hardness of the bed. It was too hard for our liking. We would definitely stay at the Centara Karon Resort again.
for Everyoneby elin from Port Pirie SA
nice resort, close to every thing you needPosted Oct 13, 2013
Pros: you can step out the door and be in the amongst the markets and great food places
Cons: staff attitude
Location: only a short tuk tuk ride to the popular Petong Beach if you wish to visit there. other wise you are away from the overcrowded areas.
this was the third time we had stayed at this resort. the previous 2 times had been excellent. don't get me wrong I like the resort, its location and price. however this time I found the staff less helpful than previous trips. they seemed to be 'over' their jobs and the reception staff in particular were not interested in helping out, either on arrival when being booked in or even when our pre booked transfer to the airport didn't show up. Don't know if they were board with their jobs or just overworked. I will continue to stay at this resort but sincerely hope they do something about the poor attitude of some of the staff.
for Everyoneby PB from Melbourne
Excellent resort,Posted Oct 1, 2013
Pros: Pool and all facilities
Cons: More English speaking staff
Location: Stayed mainly in resort
Excellent resort with all facilities, more English speaking staff would have assisted.