Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Ane from Norwegian in Australia
Nice hotel with an awesomely short walk to beachPosted Feb 25, 2014
Pros: The distance to the beach. The distance to restaurants. The distance to shopping. The fact that we got both a shower and a bathtub in our room.
Cons: Remove the russians. Put real chairs on the balcony instead of stools, as a handicap with a bad back, the stools are real painful to sit on.
Location: 15-20 minutes tuktuk-drive to Patong, where one can shop at JungCeylon or go out partying in the insane main partyparty-area of Patong.
The staff was always extremely polite and nice, and when my fiance had an accident in the hotel and needed stitches to his arm, they rushed us to the hospital, stayed there with us till we were done, then took us back to the hotel. Every time we met staff after that, they would always ask him if things were getting better. Wonderful service from a wonderful staff. The Thais are beautiful people with the most amazing view on tourists. They want to please everyone, and they do it in a really wonderful way. The only thing I could ever complain about in according to our stay, was the amount of rude and obnoxious russians staying there at the same time as us. The russians are so uncomfortable that they made every single breakfast we had an ordeal. It is uncomfortable sitting next to people who act like completely insane people when they see a buffet. They would fill up their plates and maybe eat a quarter of it all. They were rude to the staff, they were rude to us, they were horrible and disgusting. If I could find a hotel that would promise me to not let any russians in at all, I would go there, but at the same time, Sugar Marina Resort is a real nice hotel with a great distance to restaurants, shopping and anything you would need, and at the same time just a few minutes walk from the beach, which I, a handicap, really appreciate. I also LOVED the fact that we got both a nice and BIG bathtub AND a shower in our room. Perfect!
for Getaway With Friendsby lau from hong kong
budgeted price with valued qualityPosted Sep 18, 2013 on Hotels.com
with such a price, the hotel is good and not much differed from what to expect. overall i think this hotel is good. expert the air conditioning system in my room broke down with water leaking at the last day if my staying . that was a bit disappointed. otherwise u would weigh this hotel 4 out if 5 with this pricing and location.
for Everyoneby Sam from Wellington, NZ
Excellent location, rooms and staffPosted Aug 24, 2013
Pros: The service and friendliness of the staff, the cleanliness of the rooms and facilities, and the convenience to the beach and shopping.
A great deal for location to beach, room size and cleanliness, and the staff were very friendly and attentive. Only a 10 minute tuktuk ride to shopping in Patong (about 300 bhat) but there is shopping around Karon Beach as well. Much quieter and a lot more laid back and relaxed than Patong, Karon Bay and the Sugar Palm Resort ticked all the boxes for me and I do recommend it
Recommendedby Lynne from Sydney
Posted Aug 6, 2013 on Hotels.com
The Hotel is undertaking building work next door which can be quite noisy. On two of the days we were there the power kept going off which was very disruptive, no lifts, no air-conditioning etc. and the Hotel gave no real reason for this. We enquired about breakfast but it was very expensive to eat here.
for Everyoneby Neil from Auckland, New Zealand
Awesome StayPosted Aug 1, 2013
My wife and I had a wonderful time staying at your hotel. The room was always made up nicely every day, the staff were very friendly and helpful and we loved using your swimming pool at all hours of the night and day with no hassles. We will recommend you to others Thanks for the free beer etc in the fridge every day, nice touch.
Recommendedby Derek from Singapore
Sugar Palm Karon ResortPosted Apr 26, 2013 on Hotels.com
Overall was fine. Room is nice as I took pool access. Pool area is great. But the TV satellite signal sucks bad time! Grainy signal or even freezed screen on certain channels. So my advice is don't bother watching TV. Wanna watch TV just go back home and watch. Location of the hotel is good with slightly 10mins walk to Karon beach plus surrounding amenities like shops and restaurants. Less crowded comparing to Patong area. Which is good!
for Everyoneby Teachers-R-us from Idaho, USA
Pretty good value for Karon Beach areaPosted Jan 8, 2013
We enjoyed our stay at the Sugar Palm for five days during Christmas vacation. The hotel was clean and close to the beach and many local shops and restaurants. The continental breakfast was above average with a lot of variety, but since the food and seating were outside, there were a lot of flies. There was a fridge in the room that had a complimentary water, coke, juice, and beer every day. Our air conditioning in the room was adequate, but not outstanding. Overall, it was a pretty good value for the price. The Karon atmosphere was definitely more family-friendly than nearby Patong.
for Familiesby Takashi from Singapore
it's an OK level hotel for the price, but...Posted Jan 5, 2013
Cons: Two rooms were separated
Location: Good location. It is not on the beach street, but very close to beach.
overall, it was good. Location is good, the staffs are friendly and concientious, the rooms are clean and comfortable. but the swimming pool was not very beautiful, and the breakfast was normal. I wanted a bit more local food for breakfast. and I thought the new year's eve dinner was not worth the price. it is an ok level hotel. And one complaint is that although we booked two rooms for my family, the rooms were far separated, one was in the middle of 3rd floor and the other was very end of 2nd floor so that we needed to walk more than 3minutes to go to the other room. This is the reason to rate this hotel to be 2. If this doesn't happen, and if we didn't take the dinner, this is a good hotel.
for Getaway With Friendsby Sameer
Close to the beach and main road. Free WifiPosted Nov 6, 2012 on Hotels.com
Great place to stay if you want an alternative to Patong Madness. Free Wifi, Free Breakfast and great modern hotel rooms.
for Familiesby david
Sugar Palm KaronPosted Nov 5, 2012 on Hotels.com
There are always ups and downs to a resort, however, as a cheap holiday the sugar palm was ok, not a bad location, short walk from the beach, rooms were clean and tidy, staff were unfriendly, pool absolutely filthy. Use as a last choice.