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Reviews of Chanalai Romantica Resort Kata Beach - Adults Only

4 out of 5
Chanalai Romantica Resort Kata Beach - Adults Only
62 Kata Road, Karon, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 741 reviews" "
Rating 8 - Good. 299 out of 741 reviews" "
Rating 6 - Okay. 65 out of 741 reviews" "
Rating 4 - Poor. 26 out of 741 reviews" "
Rating 2 - Terrible. 13 out of 741 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin James, London

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay - made to feel so welcome
Stayed 13 nights in Mar 2024

10/10 Excellent

Ceri

Stayed 2 nights in Nov 2023

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Nice hotel, good location. Only problem was the fat Russians in the room above dragging furniture around until 2am each day
Stayed 6 nights in Nov 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the quite season but the hotel was peaceful and relaxing. The staff are very accommodating and helpful. The room was very tidy and clean and had everything you will need. I will be hopefully back there as soon as i can
Stayed 5 nights in Sep 2023

10/10 Excellent

Lukasz

Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel that's well maintained and managed. The rooms are spacious and inviting, and the private balconies all offer pool views. Speaking of the pool, it's large and well-designed, and with no kids around (adults-only hotel), you can easily lose yourself there all day. We only ate from the Thai menu which was quite good and provided some of the better Thai food in the immediate area. Be sure to indicate spice level, as they dial it down unless requested. The excellent food was further elevated due to the ambiance of the restaurant’s open-concept space which is located right on the street but removed just enough by the stairs that lead to it that you don't even notice the proximity but still allows you to observe passersby. The cocktails are great. Be sure to try the passion fruit mojito! We would definitely book again.
Stayed 8 nights in Jul 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here, the pool area is fantastic and BONUS for teachers, no kids! We will definitely stay here again if we return to Kata Beach!
Stayed 6 nights in Jul 2023

8/10 Good

Noemie

Stayed 2 nights in Jul 2023

10/10 Excellent

Aram

Stayed 8 nights in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Greatly stay!
Stayed 10 nights in May 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it here it’s very clean an the staff is very friendly
Stayed 8 nights in May 2023

6/10 Okay

Jeressa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Trevor

A reasonable hotel and a pleasant stay
Stayed 4 nights in Mar 2023

10/10 Excellent

Gillian

Stayed 1 night in Mar 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chanalai Romantica a cool hotel 15 years ago.
The hotel road is under construction so the sidewalk is rocks. The bed and pool are very nice. The AC worked perfectly. Doors were not as secure as I would like. Not many Tv stations, half of them were fuzzy stations, breakfast wasn’t the greatest with for what you pay for. Outdoor bed mattress was pretty dirt, had to have them come and change. Room service food was tiny portions. Housekeeping was great.
Stayed 4 nights in Feb 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible. The location is walking distance to Kata Beach and many nearby restaurants, market and taxis. The staff here was wonderful. Very nice and accommodating from the moment we checked in. Every interaction I had with staff was pleasant and they really take pride in making you feel welcome and taken care of. The morning breakfast buffet was also great. I’d definitely stay here again and recommend to anyone.

10/10 Excellent

EDITH ARACELI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. EXCELLENT location. Staff is really efficient and friendly.

10/10 Excellent

Thammanoon

Stayed 2 nights in Aug 2022

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay the people working there are fantastic i will stay again
Stayed 5 nights in Aug 2022

10/10 Excellent

Wen Jie Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to begin our Phuket vacation
Service staff were superb and went out of their way to help, particularly in booking a ride via local app as we departed. The pool and rooms were clean and comfortable. We did not stay in the pool access rooms but this was not a problem as it was easy to get to the swimming pool. The bathtub in the room was well-functioning and appreciated after a day out in the sun. Breakfast was very good with both Western and Thai dishes available. The hotel's location is good, with a well-stocked minimart 50m south and Coconut thai food restaurant another 50m further.
Stayed 2 nights in Aug 2022

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romance in romantica
Management is excellent with great customer service. Great breakfast. Good for couples.
Stayed 1 night in May 2022

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel: the rooms are spacious and very well maintained. Good isolation (except the loud motorcycles that only a bunker can save from :D ) and the wifi works great. The hotel has a very good pool and a nice-sized gym that is enough for you to work out on a holiday. The staff of the hotel is amazing, very friendly and helpful. The food is tasty, and the breakfast is great. Location is convenient - a lot of mini markets, pharmacies, cafes and restaurants around, as well as a a 5 minute walk to the beach. Right in front of the hotel you can rent a bike or grab a taxi.
Stayed 8 nights in Mar 2020
Response from Yaya on Mar 29, 2020
Dear Guest Greetings from Chanalai Romantica Resort!!! It was pleasure having you stayed at Chanalai Romantica Resort on behalf of my team. We thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward to welcoming you again soon at Chanalai Romantica Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Waleerat Khayankit Hotel Manager Chanalai Romantica Resort, Kata Beach – Phuket

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020
Response from Yaya on Mar 19, 2020
Dear Guest Thank you for your review Looking forward to welcome you back soon. Best Regards Waleerat Khayankit

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great central location in Kata.
Stayed 6 nights in Feb 2020
Response from Yaya on Mar 19, 2020
Dear Guest. Thank you for your candid feedback regarding your visit to ‘Chanalai Romantica Resort, Kata Your compliments come as a welcome endorsement of the quality of our resort as a great motivator to all of us to strive harder and continue to better our services. Looking forward to welcome you back soon. Best Regards. Waleerat Khayankit.

8/10 Good

Andy, U.K.

Liked: Cleanliness, staff & service, amenities
Didn’t like - some small maintenance issues and not enough sun beds
Stayed 8 nights in Feb 2020
Response from Yaya on Feb 14, 2020
Dear Andy. Warm greetings from Chanalai Romantica Resort Thank you for your review and feedback we look forward to have an oppotunities to welcome you back . Best Regards, Waleerat Khayankit

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will be back Great staff. Well located .
Stayed 9 nights in Dec 2019
Response from Yaya on Jan 6, 2020
Dear Guest Thank you for your review and feedback . looking forward to welcome you back in the future. Best Regards Waleerat Khayankit

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Yaya on Jan 6, 2020
Dear Guest Thank you for your review , looking forward to welcome you back for next visit . Best Regards Waleerat Khayankit

6/10 Okay

Verified traveler

Liked: Cleanliness
Tried to charge 50 baht plus service for an ice bucket. How very dare they.
Stayed 1 night in Dec 2019
Response from Yaya on Jan 6, 2020
Dear Guest Thank you for sharing your honest feedback on after stay sincerest apologies for falling short of your expectations especially on the way your concern was handled. however we would like to remind you again that we didn't charge for Ice and we serve you as complimentary upon request ,We do apologize once again for the inconvenience and would hope to have another chance to make this up to you during a future visit. Best Regards Waleerat Khayankit

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: amazingly customer focused staff. Friendly and efficient under all circumstances. Quiet environment... no screaming kids in the pool. Location: short walking distance to the beach, plenty of restaurants, massage parlors and even a tailor within a few yards. Dislike: None!
Stayed 10 nights in Dec 2019
Response from Yaya on Dec 26, 2019
Dear guest, Thank you for stayed with us and taking the time to share your experiences. It is great to know that you had a good time with us and enjoyed the facilities of the resort. We look forward to welcoming you back on your next visit to Chanalai Romantica Resort Best regards. Waleerat Khayankit

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veŕy good stày
We had a great stay the staff are over the top with service always tring to help. Thanks to frt desk Nan and Lynn also in resturant Cola and Da. Thanks agàin!we have only one complaint was lack of pool lounge chairs and most were broken. All was gòod.
Stayed 7 nights in Dec 2019
Response from Yaya on Dec 21, 2019
Dear Dale Warmest greetings from Chanalai Romantica Thank you for sharing with us your feedback on recent stay,Our team member are very happy to read your review and we commit to continue to deliver the exceptional guest service ,We would be happy to hear your feedback regarding swimming pool defect in order to improve for your next visit. We look forward to welcoming you back. Bets regards. Waleerat Khayankit

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel and the swim up rooms were nice
Stayed 6 nights in Nov 2019
Response from Yaya on Dec 12, 2019
Dear Value guests Thank you for your candid feedback regarding your visit to ‘Chanalai Romantica Resort, Kata Your compliments come as a welcome endorsement of the quality of our resort as a great motivator to all of us to strive harder and continue to better our services. Best Regards Waleerat Khayankit

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kata Beach Phuket
Stayed here for 2 weeks, Staff were extremely helpful, rooms were excellent and clean, breakfasts were adequate with plenty of variety, some sunbeds in need of repair, and sunbed pads require cleaned, overall a good stay , would recommend
Stayed 14 nights in Nov 2019
Response from Yaya on Dec 12, 2019
Dear Richard Greetings from Chanalai Romantica Resort It was pleasure having you stayed at Chanalai Romantica Resort Phuket on behalf of my team, we thank you for sharing your review on Expeida which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward to welcoming you again soon at Chanalai Romantica Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Waleerat Khayankit

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made our stay in Phuket wonderful. Location is great but the staff and hotel is the best part. So helpful and hospitable. Would highly recommend and we even booked again when we came back to Phuket.
Stayed 4 nights in Nov 2019
Response from Yaya on Nov 22, 2019
Dear our value guest Thank you so much for your review and comment , your kind words are motivate our team member alots and we're looking forward to welcome you back soon in nearly future . Best Regards Waleerat Khayankit

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Yaya on Nov 21, 2019
Thank you for your review Bests Regards

10/10 Excellent

Lim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place :) will come back !
Stayed 1 night in Oct 2019
Response from Yaya on Nov 21, 2019
Dear Lim Thank you very much for your amazing review , Great to hear that you're happy with our product . Looking forward to welcome you back soon .

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and staff
Excellent hotel and staff do book a pool access room it is great to have
Stayed 8 nights in Oct 2019
Response from Yaya on Nov 21, 2019
Dear Roger Warmest greetings , Thank you very much for your feedback .We're looking forward to welcome you back soon. Best Regards Chanalai Romantica Team

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from Yaya on Nov 21, 2019
Thank you for your rate us , we value your reveiw Best Regards.

10/10 Excellent

stephen robert desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Yaya on Nov 21, 2019
Dear Stephen Robert Thank you for your rating on this page we value your feedback and lookign forward to welcome you back soon. Best Regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxed atmosphere. My second stay here staff remembered us and were very helpful with any request we made. Good breakfast and nice pool
Stayed 4 nights in Oct 2019
Response from Yaya on Nov 21, 2019
Thank you for your 5 score review of our resort we're very happy to read your comment which can motivate our team to ensure our services will meet our guest expectation and we're looking forward to welcome you back soon. Best Regards

10/10 Excellent

Jane, Wellington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked that it was safe, very helpful staff at reception. Housekeeping haphazard at times. Lots of cats roaming around.
Stayed 9 nights in Oct 2019
Response from Yaya on Nov 21, 2019
Dear Jane Thank you for your positive reviews of our resort , we're really happy to read your comment and looking forward to welcome you back soon. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, overall great hotel, good location,
Stayed 11 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Thank you very much for your feedback we're really happy to know that your happy with our staff and entire hotel , can't wait to welcome you back soon. Best Regards

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
anniversary break
great hotel enjoyed our stay
Stayed 9 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Dear Mark Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you back soon. Best Regards

8/10 Good

Ally, Indy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and convenient location with nice pool and yummy breakfast buffet. Wish the kitchen didn't dump dirty dishes in the hallway starting at 630am, but otherwise quiet and peaceful as well.
Stayed 3 nights in Oct 2019
Response from Yaya on Nov 21, 2019
Dear Ally Thank you very much for the review, your feedback is appreciated. Great to read your positive comments and your constructive points on the restaurant , i will share your comment to the team for our better servies Best Regards .

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff
The location is great, it's not busy as patong beach which is great!!! But still so many restaurants and shops for tourists, Thai people never come here. If you want to explore real Thailand, book something away from the beach and rent a car for transportation because taxi is expensive here, almost the same as the U.S
Stayed 5 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Dear Angela Thank you for the feedback and review. Great to hear you liked our hotel location , looking forward to welcome you back soon. Best Regards

8/10 Good

Derek, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, rooms were nice and an overall great experience! Would definitely come back!
Stayed 7 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Dear Derek Thanks for your review and glad to see you enjoyed your visits to the hotel, can't wait to welcome you back soon. Best Regards

10/10 Excellent

Hattie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern resort which was clean and well maintained. Staff were very helpful and friendly. Great option of food and drinks with a happy hour between 5pm-7pm daily.
Stayed 11 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Dear Hattie Thank you for the feedback and review. Great to hear you liked the team and our product . Looking forward to welcome you back soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely no kids no yelling very peaceful , clean and rooms done each day , staff helpful
Stayed 11 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Thank you for the feedback and review. Great to hear you liked the team our product . Looking forward to welcome you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Excellent Thai food for breakfast Good concierge
Stayed 3 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Thank your for your review and comments and very happy to know you're happy with our foods , Your feedback will help us to motivate our team to provide better service. Looking forward to welcome you back soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Wow best hotel I have ever stayed in!! The rooms are stunning I felt like royalty being in there and the staff can’t do enough for you. The whole vibe is so chilled out which is exactly what we needed. So clean and can’t hear any other noise from other rooms. The only negative would be that the TVs signal in our room was so bad it was unwatchable but who needs tv anyway! I will recommend this hotel to everyone, it was truly an amazing stay and I miss being in that room already!
Stayed 6 nights in Sep 2019
Response from Yaya on Nov 21, 2019
Dear Claudia Thank you for the review and great to hear you had a good stay. Thank you as well for your comment on TV . Looking forward to welcome you back . Best Regards