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TripAdvisor Traveler Rating
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See all #### TripAdvisor ReviewsRooms & Rates
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an outdoor pool and a children's pool, Angsana Laguna Phuket provides a sauna and a fitness facility. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.
This 4.5-star property offers access to a business center, secretarial services, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, a ballroom, and banquet facilities. This luxury resort also offers spa services, a concierge desk, and a children's club. An area shuttle is complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in June 2011.
Rooms
Angsana Laguna Phuket offers 409 air-conditioned accommodations with minibars and welcome amenities. Balconies open to beach, ocean, or sea views. Each accommodation is individually furnished. LCD televisions come with cable channels and free movie channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, makeup/shaving mirrors, and phones.
Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and safes, as well as direct-dial phones with voice mail. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include wake-up calls.
All guestrooms are non-smoking.
Room Amenities
Dining
Angsana Laguna Phuket has 7 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.
Recreation
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
You may be required to sign in to verify your stay.
Showing 1 - 6 results (of 6)
“Perfect for Family”
The pool here is amazing. It goes on forever. There are 4 main pools that are all connected with waterways. The temperature was perfect and it had a lot of parts that are shallow for smaller kids. Although there are no lifeguards on duty, it was great for our son. They also have a couple of resident juvenile elephants that come out to greet guests twice a day. They are super sweet and gentle. You can pet them, and even ride them. It was an amazing experience. The beach was right there, although the waves were huge because we went during monsoon season. The staff was extremely helpful. Breakfast buffet was awesome with everything you could imagine. Worth the money. Highly recommend going to the restaurant "Green Leaf" on the beach. It isn't run by the hotel, but the food is fantastic, and you sit next to the ocean.
“A bit of a frustrating experience”
The property is nice, but not as new as the pictures on the site. But the propert has just about everything, but just know that you are fairly far removed from most of the towns and/or beaches. Don't book your day trips at the hotel but rather go to the beach and barter for 50% off the rate that the hotel charges. My frustration started when they ended up double booking my private car travel and I didn't have internet in my Ocean front room and they kept saying that it was something I was doing wrong ( which it wasn't) they ended up switching to a better room ( Lagoon 2 story which is the way to go btw..). Also after housecleaning came through we went out for lunch for two hours and came back and found that a hotel person had come back into the room, went upstairs ( why?) and noticed the safe open, inventoried everything with credit card # and exp dates and made copies of report. Left a note that we didn't see until very late that night when we needed to get into the safe. When asked why someone needed to come back into the room AND go upstairs after housekeeping made their sweep, they gave me very unacceptable excuses for that action. I was very frustrated more at the excuses why something went wrong, and they not listening to meand kept talking over me, than the 4-5 "issues" that came up in my stay. I can generally "overlook" mistakes but going through a guest room multiple times a day w/o reason really isn't okay with me. Sandra the night Mgr A+ but others not so much
“Nice holiday in Phuket”
Regarding the quality of service, the hotel staff was very friendly from the reception to the room to the restaurants. The only little quirk was that one day we would get no face towels and only hand towels, and the next day we would get the opposite. Not sure what was the thinking behind that, if any. Once you're there you pretty much stay there. It's not too convenient to go outside of the hotel area to explore the local attractions. But the pools and beach kept our kids entertained just fine. Breakfast buffet was great.
“vd”
yeah
“Beautiful Hotel & Pool”
Great hotel and pool, good for couples and families. This hotel is close to the airport but a long way from any of the tourist shopping or eating centers. If you like to party, stay closer to Patong Beach, laguna resorts are lovely but quiet at night. Not much to do in the evening without taking a long taxi ride (and expensive ride) somewhere else.
“true 5 star facilities and service”
stayed at the sheraton laguna first 10 days in october, with my husband and 4 year old son,even though we had 4 days of rain that could not dampen our experience of the hotel or the area itself. facilities are second to none,staff are at your disposal 24/7, I commented to my husband I felt I was getting a taste of what it must feel like to be a celebrity,bucket of ice in room every evening, a phone call asking what time I would like to have my room serviced,again a call after we booked a trip to fantasia show through hotel to ask if we enjoyed. food is excellent,especially albatross bar in laguna village,almost on a par with european prices,but the quality second to none. so much to do in this hotel for children and adults alike, I would highly reccomend for a family or romantic break on equal levels,they have got the balance just right,ok the only negative observation is the hallways leading to the rooms are in need of a lick of paint, but how much time do you spend there..when you enter the rooms it is a totaly different story. this hotel really does what it says on the tin!
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The preferred airport for Angsana Laguna Phuket is Phuket (HKT-Phuket Intl.) - 11.3 km / 7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
