Hilton Phuket Arcadia Resort & Spa (Phuket, Thailand)

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Amongst the swaying wild palms and tropical flowers lies Hilton Phuket Arcadia Resort & Spa. Located on Karon Beach while the Andaman Sea that laps at our shores is equally clear and inviting. Show more

Enjoy your holiday here.

Away from the chaos, we offer 5 different outdoor pools to dip in and a range of food and drinks.To spoil your senses, our 5-star Spa will do just the trick.Kidz Paradise Club opens daily for little guests.

Stay Relax.

All rooms feature high-speed Internet (fee applies) and are built with balconies that offer picturesque views of the emerald Andaman Sea, distant tree-lined hills or the resort’s lush tropical gardens. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/23/2013. The check-out date cannot be after 06/23/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

King Deluxe Plus Garden - Book Early & Save


		1 kingPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

King Deluxe Plus Sea view - Book Early & Save


		1 kingPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

King Deluxe Garden View - Best Available Rate


1 kingPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

King Deluxe Seaview - Best Available Rate


		1 kingPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

King Junior Suite Garden - No-Refunds


		2 kingPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

Twin Deluxe Garden View - No-Refunds


		2 twinPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

Twin Deluxe Plus Garden - No-Refunds


		2 twinPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

Twin Deluxe Seaview - Best Available Rate


		2 twinPremium bedding includes cotton linens. Furnished balcony with view of the garden and sea. Separate sitting area. Desk. 25-inch LCD television with premium satellite channels and pay movies. Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. All guests staying in hotel guestrooms must be registered with the hotel.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-out time is noon
Check-in time starts at 2 PM
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for high-speed Internet (wired) in business center: THB 250 (for 60 minutes, rates may vary)
- Fee for wireless Internet in business center: THB 250 (for 60 minutes, rates may vary)
- Fee for wireless Internet in limited public areas: THB 250 (rates may vary)
- Fee for in-room high-speed Internet (wired): THB 250 (for 60 minutes, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible bathroom
Accessible path of travel
Handicapped parking

In-room accessibility
Roll-in shower

Property Amenities

Amongst the swaying wild palms and a kaleidoscope of tropical flowers lies the beautiful Hilton Phuket Arcadia Resort & Spa. Karon Beach, with its soft, golden, pristine sands is straight out of a dream, while the Andaman Sea that laps at our shores is equally clear and inviting. The resort features 664 guest rooms and suites, which are spread between 3 wings, Andaman, Saitong and Lotus wings. All rooms feature high-speed Internet (fee applies) and are built with balconies that offer picturesque views of the emerald Andaman Sea, distant tree-lined hills or the resort’s lush tropical gardens. Away from the chaos, we offer a range of ways to put your feet up and unwind. On hot days, there are 5 different outdoor pools to dip in and a range of food and drinks to help keep you refreshed throughout the day. To spoil your senses, our 5-star Spa will do just the trick. At the 15 villa Spa, there are a selection of massages and beauty treatments on offer as well as exceptional services in the beauty salon, retail shop and Tao Garden.

For those who are a little more active or have a daily fitness ritual, there is a 24 hour fitness and activity centre to serve your needs. Within a close radius, there are tennis and squash courts to keep you occupied. Right next the tennis court is Kidz Paradise Club where the little ones can stay entertained.

Just because there is plenty to do inside doesn’t mean you shouldn’t step out. With plenty of local sights and activities, we are located within a close distance of Phuket top attractions. Famous for its night life, Patong beach is only 15 minutes drive away. Also in close proximity is the famous Phromthep Cape visited by many tourists each day. To further experience the richness of Phuket and its history, the Old Phuket Town and Chalong Temple is a must for all visitors. But more importantly, most visitors come to Phuket for the sand and sun. There is no better way to do so than a day long of scuba diving, snorkeling and endless choices of water sports. All water activities and island-hopping can be arranged by our helpful staff at the leisure desk at your convenience.

24-hour front desk
Airport transportation (surcharge)
Arcade/game room
ATM/banking
Audio-visual equipment
Babysitting or child care
Ballroom(s)
Banquet facilities
Tennis on site
Number of bars/lounges - 2
Number of poolside bars - 3
Beauty services
Business center
Business services
Coffee in lobby
Coffee shop or café
Complimentary newspapers in lobby
Concierge services
Multiple large conference rooms
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Event catering
Exhibit space
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon
Health club
Technology support staff
Beach/pool umbrellas
On-site medical assistance available
Billiards or pool table
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge
Waterslide
Number of outdoor pools - 5
Internet point
Computer station

Internet access in public areas - surcharge
Internet access - wireless
Children's club
Total number of rooms - 664
Laundry facilities
Limo or Town Car service available
Number of floors - 12
Massage - spa treatment room(s)
Medical assistance available
Multiple small meeting rooms
Multilingual staff
Parking (free)
Garden
Pool table
Porter/bellhop
Luggage storage
Restaurant(s) in hotel
Room service
Safe-deposit box at front desk
Free guest parking only during stay
Conference center
Outdoor tennis courts - 3
Snack bar/deli
Meeting facilities size (meters) - 856
Number of meeting/conference rooms - 5
Sauna
Secretarial services
Security guard
Shopping on site
Spa services on site
Steam room
Suitable for children
Supervised child care/activities
Swimming pool - children's
Swimming pool - outdoor
Tour assistance
Umbrella
Wedding services
Year Built - 1981
Number of restaurants - 5
Number of buildings/towers - 7

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Rooms

The Resort features 664 Deluxe and Suite rooms which are spread between 3 wings of the resort. All rooms are built with and individual balcony to allow private views and relaxation. The majority of rooms have a full or partial view of the emerald Andaman Sea. The remainder has spectacular views of distant tree-lined hills or the resort’s lush tropical gardens.

Room Amenities

High-speed Internet access
Premium television channel(s)
Pay movies
Premium bedding
Separate sitting area
Furnished balcony
Air conditioning
Access via exterior corridors
Blackout drapes/curtains
Internet access (surcharge)
Phone
Voice mail
Complimentary bottled water
Refrigerator
Minibar
Coffee/tea maker
Wake-up calls
Daily housekeeping
Turndown service
Private bathroom
Bathrobes
Complimentary toiletries

Hair dryer
Bathroom phone
Slippers
Separate bathtub and shower
In-room childcare (surcharge)
Electronic/magnetic keys
Trouser press
Satellite television service
Window opens
Clock radio
Desk
Iron/ironing board
In-room safe
Rollaway beds available
Cribs (infant beds) available
ESPN
HBO
LCD television
Sea view
Garden view
Wheelchair accessible

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Dining

At Hilton Phuket Arcadia Resort and Spa, there is a dining option to suit every taste.

The signature Thai restaurant serves beautiful local cuisine often with the gentle accompaniment of traditional Thai musicians. The extensive international buffet at Sails is a popular all day dining choice for families, while Neptune’s Seafood Restaurant offers perfectly cooked local seafood in an air-conditioned or al fresco setting. Boun Appetito is acknowledged as the best Italian restaurant in the area, while Caffe Cino serves great espresso coffee and casual sandwiches and cakes throughout the day.

Soak up the rays and while away the day on the pool decking with the other beautiful people at our fashionable Ocean Beach Club overlooking the broad expanse of Karon Beach and the azure Andaman Sea beyond. Relax on a lounger, play on our own sandy beach among the palm trees, or swim in the huge outdoor pool. Come lunchtime savor delicious Thai cuisine at the poolside restaurant, or watch the sunset with a cocktail in hand at the poolside bar and follow by the romantic dinner at Ocean Beach Club to close to your memorable day.

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Entertainment

Sit back and enjoy a relaxing rendezvous with live bands entertaining nightly. The Andaman Lounge is an ideal place to meet, greet and enjoy cool cocktails, cold beers and your favourite cigars. Look out over lush gardens and let the soothing rhythms wash over you.

Saitong Sports Bar, a relaxing and intimate bar atmosphere with soft jazz and blues tones where you can watch

international sports action on the big screen. Offers a selection of cocktails, wines and cigars.

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Recreation

An extensive assortment of recreational facilities and activities are available at the resort including 3 tennis courts. A fully equipped fitness center, sauna, stream room, 2 squash courts, and putting green are also available for guests’ enjoyment. Five large magnificently designed outdoor swimming pools dot the resort’s landscape. Two pools feature split level swimming areas, and come complete with a whirlpool waterfall, and sliders.

Golf - driving range nearby
Golf - miniature nearby
Windsurfing nearby
Rowing or canoeing nearby
Parasailing nearby
Volleyball on site
Yoga classes/instruction on site
Playground on site
Racquetball/squash on site

Running track/path on site
Swimming on site
Ecotours nearby
Golf lessons available nearby
Table tennis on site
Tennis on site
Tennis lessons on site
Aerobics on site
Pilates classes on site

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Spa

The Resort’s 1,500 square metre Thai-style spa is set amidst 75 acres of lush tropical foliage where coconut trees and lotus lagoons abound. In keeping with the stylish architecture of the resort, soft flowing lines and expressive sharp angles of ancient Thailand, combined with the feel of a traditional Thai Village, offer a totally rejuvenating and indulgent spa experience.The Spa features 15 self contained palatial treatment villas, a large reception area, retail shop, beauty salon, a dinning outlet called Tao Garden, and a meandering wooden walkway that connects all villas to the heart of the spa, its welcome lobby. The spa menu offers a blissful array of Asian herbal rituals and Western technology based treatments.

Number of treatment rooms - 15
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa

Spa tub in spa
Spa boutique
Garden view from spa
Massages
Minimum age to access spa is 12
Body treatments
Facial treatments

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Phuket Arcadia Resort & Spa

4.6

out of 5

avg. guest rating

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Showing 1 - 10 results (of 23) · See more Hilton Phuket Arcadia Resort & Spa reviews

A Traveler from Mexico City

4.0

out of 5

“Great Hotel”

The hotel is huge and very nice, the breakfast is very good.

Yossi A from St. Louis, MO

1.0

out of 5

“Don't go there! You'll be disappointed!”

The level of quality was sub-standard; nothing you would expect from a hotel chain like Hilton. Before I will get into the details, I will begin with a one sentence summary of my impression: The hotel stuff give you the feeling that "we don't understand you; we don't try to; we don't care! Oh ... but we need your money!" I experienced there event after event, to the point where you can't just treat the service problem there as isolated incidents. Examples: (1) They do not replenish soaps. If you have just a tiny part of a soap left from the previous day, they will not put a new one in place. (2) Almost every night, there were noises of doors slamming... I called the reception, but they said they will send someone in the morning to check. And ... they said they couldn't hear a noise??? (3) There was not hot water in the upper floors. They would not change my room, and the plumber they sent sat there an hour trying to open and close the water tap .. not really understanding what he's doing; (4) No way you can get any recommendations at the concierge. The only thing they know to do is to hand you brochure of travel packages which they can sell you; (5) On the last day, I asked if they can get a local taxi for me to airport, but they said that the only taxi they can call is the Hotel Taxi which charges as twice as much. I felt that they tried to mislead me! There were many local taxis parked there at the gate. I just called one by myself. Don't go there! You'll be disappointed!

Marianne J from SLC, UT

5.0

out of 5

“Beautiful Hilton”

We chose the Hilton in Phuket due to its location across from Karon Beach. We were in Thailand for our 10 year anniversary and wanted to relax. Although the beach was easy access, we found ourselves spending the majority of the time at the hotel's pools. I had no idea that they pools had slides and one of the pools had a waterfall you could go behind. It was beautiful! Everything about the hotel was beautiful. We chose to include breakfast with our reservation and am so happy we did. I looked forward to it everyday! The food was always excellent and the choices plentiful. The fitness center was adequate although two more cardio machines would be nice (one was in repair). My husband and I did some weight training without bumping into anyone. I would recommend taking advantage of the fitness center. We also did a couples massage at the Hilton's spa and it was worth every penny. So relaxing and the atmosphere just so calming. The beautiful views from our balcony were of the lagoon and mountains. I just can't rave enough about this hotel. We didn't bring our children, but definitely will next time. It appeared very family friendly and although we were there for a couple's retreat, I still felt the Hotel appealed to both. You won't regret anything about this hotel. I can't wait to go back!

Area recommendations

We went on an elephant trek, bike tour with Amazing Bike Adventures, and a camping trip to Maya Bay. I would recommend all three.

Getting around

You will need a taxi or tuk tuk to get around to the shopping on Bangla Road. We tried to negotiate to under 300 baht, but no such luck. That's the going rate.

Must see

You must see the Big Buddha, Wat Chalong Temple, Bangla Road, Phi Phi islands.

Events and shows

We did see FantaSea and although a bit on the bizzarre side, still a must see at least once.

Outdoors or beach

Karon Beach wasn't at all busy and if we hadn't enjoyed the hotel's pool atmosphere so much we would have spent more time there. If I had kids with me, we would have definitely spent more time on the beach so they could play in the sand. It was very clean and there were always plenty of sunbeds.

Adel Za from Boca Raton, Florida

5.0

out of 5

“Very nice Hotel right on the beach”

Very nice hotel right on the beach in a very nice bay in Phuket , not the busiest one with all the bars & adult areas etc , several pools , outstanding breakfast buffets, they need to provide either free internet or something more reasnably priced.

Richard W from Chattanooga, TN

5.0

out of 5

“Phuket Hilton”

This was a great hotel. The only thing I was surprised about was the distance from the airport, but that was my fault. I would definitely stay there again.

Area recommendations

This was a break during a 3 week business trip to Asia. We stopped in Phuket for the weekend enroute from Singapore to Bangkok and I spent most of the time SCUBA diving during the day and stuck around the hotel at night.

Outdoors or beach

Great SCUBA!

Ivan K from Madison,WI

5.0

out of 5

“Wonderfull Hotel and outstanding grounds”

Large Hotel with several buildings and extensive and beatifull gardens and trees all around. Nice big rooms most overlooking ocean. Three large pols and excellent and clean beach just across the road. Staff is very friendly, walking distance to many restaurants and shops along the Karon and Kata Beach. Phuket is otherwise very busy and traffic is a problem so it is nice to have everything close by to your hotel.

A Traveler from Dubai

5.0

out of 5

“Excellent stress free resort”

It was our first trip to Phuket and we loved our stay. The Hilton is a beautiful well spead out resort which offers the advantage of being away from the hustle of Patong (which is a only a 20 minute car ride) and a short walk to the public beach.Very courteous and accommodating staff and very comfortable rooms.The breakfast is excellent.Highly recommend the Hilton for a relaxing break. Suggest one hire a car as this makes exploring the Island easy.Recommended one visit the Big Budda (a 30 minute drive) and Phagna Bay (a day trip) and the excellent eating places all over the island.If you are a keen golfer - The Blue Canyon Country Club - Canyon Course (45 mins drive) is a must! A massage at Sukko Spa which is a 30 minutes drive is a fantastic!The Fantsea show is outstanding!

A Traveler from California

5.0

out of 5

“Beautiful Karon Beach”

A very beautiful and elegant hotel on Karon Beach. Lovely decor in a wonderful spot with a not crowded beach area. Fun shopping within a short walk. Rooms are very nice and housekeeping is excellent. Only complaint is that I paid 500 baht for a cab ride from the airport and had to pay 1500 baht for the ride back to the airport. Seems as though something should be done about that. Everything else was very comfortable.

gogini sr from Kuala lumpur

5.0

out of 5

“gogini srinivasulu reddy”

we enjoyed the lovely breakfast at the hotel and huge swimming pool

Area recommendations

i love the Simon carbret would be great if can book early the tickets

A Traveler from shanghai

5.0

out of 5

“Royal service”

THis is a lovely resort w/ outstanding service that made you feel like royalty. THere was attention to detail in the rooms even to how the wash cloths were folded into elephants or adorned w/ flowers.The workers at the beach pool were friendly and antipated your every need. THe only tiny negative was the one step down from the bedroom to the bathroom which we occasionally stumbled over. Food in the restaurants was good and we ate there half of the time. THe cooking class offered was fun. We found a van at the airport and kept his card and used him exclusively for travel in and out of the resort due to use of crutches and wheelchair. Regular taxis were more accessible from the beach road, but the hotel was always accomodating for our kids when they went into Patang.

Area recommendations

Karon beach had relatively easy access to other towns. There is little north of teh airport if you want to run around town at night. Kayaking is one of the major events here.... a bit of a distance to go, though. In another trip I might try staying closer to that area.

Getting there

45-50 min drive from airport to the HIlton. Prices vary. Bargain w/ the drivers or to be safe get a metered taxi. We got a van and called when we needed him. His prices got better as the week went on because he knew we were going to call again. The tuk tuks tend to be cheaper about 300baht to Patang

Dining

THe HIlton restaurants were good. We went to them half of the time. We also enjoyed Ba Ruum ta in Patong which is on a hill overlooking the bay. THe Italian restaurant next to it ws expensive and nondescript in the food and ambiance. Patang had many local restuarants which friends of ours frequented. THere you could chose your seafood and the style of cooking. The hotel did not recommend them mainly because there was no way to tell which were "clean" and which were not. The breakfast buffet was extensive enough that you had enough variety. THere were items that were there every day and some items that changed . We noticed that the fruit juices were so sweet we couldn't drink them.... they tasted more like a thick concentrate.

Events and shows

Fantasea was colorful. Our kids did not follow it well, but it was nice. WE enjoyed seeing the elephants of all sizes in the themepark and having pictures taken w/ them. THis is not a large park and requires maybe1-2 hours to visit. THe show is one hour and 15 minutes and is located not too far from the airport. Night time boxing was a hit w/ the males in the family. Boys from about age 12- 42 were participants.Not for the faint of heart.

Outdoors or beach

Several pools are on teh property. Each is different in style and atmostphere. The busiest and most fun was the beach pool. Great service and thoughtful workers. Another pool had some shade,a slide and waterfall.Lots of smaller children here. Another pool area what shady and quiet and had mostly readers lounging. Didn't get to the last one. Beaches did have topless swim wear-- but no nude beaches. Water was beautiful, clear and blue!

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Showing 1 - 10 results (of 23) · See more Hilton Phuket Arcadia Resort & Spa reviews

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Hilton Phuket Arcadia Resort & Spa

Located on Karon beach with the full facilities for your next holidays.

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