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Reviews of Baymont by Wyndham Pierre

2.5 out of 5
Baymont by Wyndham Pierre
713 W Sioux Ave, Pierre, SD

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 1003 reviews" "
Rating 8 - Good. 397 out of 1003 reviews" "
Rating 6 - Okay. 208 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chuck

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, would stay again when back in the area.
Stayed 2 nights in Apr 2024
Response from Zinia Salam on Apr 19, 2024
Dear Chuck,Thank you for taking the time to share your feedback and for rating your recent experience with us 4/5. We're delighted to hear that you had a good experience overall and that you would consider staying with us again when you're back in the area.Your satisfaction is our priority, and we're thrilled that you found your stay enjoyable. We look forward to the opportunity to welcome you back and provide you with another great stay in the future.If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know. We're here to ensure that each stay with us is even better than the last.Warm regards,

10/10 Excellent

Marjorie, Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained and comfortable.
Stayed 1 night in Apr 2024
Response from Zinia Salam on Apr 19, 2024
Dear Marjorie,Thank you for your perfect 5/5 rating! We're delighted to hear that you found our property to be very nicely maintained and comfortable. Providing a well-maintained and comfortable environment for our guests is always our goal, and we're thrilled that we succeeded in doing so for you.Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you particularly enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know.Warm regards,

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities
Availability
Stayed 1 night in Apr 2024
Response from Zinia Salam on Apr 9, 2024
Dear Randy,Thank you for your perfect 5/5 rating! We're thrilled to hear that you found our availability satisfactory during your stay. Providing a seamless and convenient experience for our guests is always our goal, and we're delighted that we achieved this for you. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities
no problems
Stayed 1 night in Apr 2024
Response from Zinia Salam on Apr 9, 2024
Dear Jon,Thank you for your perfect 5/5 rating! We are delighted to hear that you had a flawless experience during your stay with us. Providing a hassle-free and enjoyable stay for our guests is always our goal, and we're thrilled that we achieved this for you. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

8/10 Good

Garry, Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful. The rooms are clean and comfortable, but are getting a bit tired. The wifi worked well in the lobby area, but was too weak to work in our room. Our room was very close to the lobby so some work is needed for better wifi. Breakfast was great with a variety of items to choose from. Pleasant stay overall.
Stayed 1 night in Apr 2024
Response from Zinia Salam on Apr 9, 2024
Dear Garry,Thank you for your feedback and for taking the time to share your experience with us. We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and comfort of our rooms. Your comments about the Wi-Fi connectivity in your room have been noted, and we will address this issue to ensure a better experience for our guests in the future.We're glad you enjoyed the variety of items at breakfast, and that you had a pleasant overall stay with us. Your feedback is invaluable as we continually strive to improve our services and facilities. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

2/10 Terrible

Justin

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Zinia Salam on Apr 9, 2024
Dear Justin,We're deeply sorry to learn that your recent experience fell short of your expectations, resulting in a 1/5 rating. Your satisfaction is our utmost priority, and we're disheartened to hear that we did not meet your needs during your stay.We would greatly appreciate hearing more about your specific concerns so that we can address them promptly and make necessary improvements. Please feel free to reach out to us directly to discuss your experience in more detail.Thank you for sharing your feedback with us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Warm regards,

6/10 Okay

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Zinia Salam on Apr 9, 2024
Dear Michael,Thank you for taking the time to provide feedback on your recent stay with us. We value your input and appreciate your honesty in rating your experience 3/5.We're glad to hear that there were positive aspects to your stay, but we also acknowledge that there may have been areas where we could improve. Your feedback is important to us, and we will use it to make necessary adjustments to enhance our guests' experience.If there are any specific areas where you feel we could improve, please do not hesitate to share your suggestions with us. We are committed to providing the best possible service to our guests and hope to have the opportunity to exceed your expectations in the future.Thank you again for your feedback, and we hope to welcome you back for a more enjoyable stay.Warm regards,

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Zinia Salam on Apr 9, 2024
Dear Bryan,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your honesty in rating your experience 3/5.While we're glad to hear that there were positive aspects to your stay, we also understand that there may have been areas where we fell short of your expectations. Your feedback is valuable to us as we continuously strive to improve our services and facilities.If there are any specific areas where you feel we could have done better, please don't hesitate to share your suggestions with us. We are committed to providing the best possible experience for our guests and will take your comments into consideration to make necessary improvements.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Warm regards,

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Zinia Salam on Mar 19, 2024
Hello Terri,Thank you for your 4/5 rating. We appreciate your feedback and are pleased to know that you had a positive experience overall. If there's anything specific you feel we could improve upon to earn that extra star, please don't hesitate to let us know. We value your input and look forward to welcoming you back for an even better experience in the future.Best regards,

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Zinia Salam on Mar 10, 2024
Hello Susan,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. Your comments are valuable to us as they help us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a more satisfactory stay in the future.Warm regards,

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. The location was average, but I actually paid a really reasonable price for the room. It was very satisfied with the hotel and the experience especially for the price that I paid. I would stay there again.
Stayed 1 night in Mar 2024
Response from Zinia Salam on Mar 9, 2024
Hello Jennifer,Thank you so much for your kind review and the 4/5 rating! We're thrilled to hear that our staff made a great impression with their friendliness and helpfulness. Our team strives to provide a welcoming and supportive environment for all our guests, so knowing we achieved this with you brings us great joy.While we understand that our location was considered average, we're glad to hear that the value you received for the price paid was a highlight of your stay. We aim to offer competitive rates without compromising on the quality of our guests' experience, and it's rewarding to know we've succeeded in your case.Your willingness to stay with us again is the highest compliment we could receive. We look forward to welcoming you back in the future and hope to make your next stay even more satisfying.Warm regards,

10/10 Excellent

Dawn

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 12, 2024
Dear Dawn,Thank you for choosing to stay with us and for awarding us with a perfect 5-star rating! We are thrilled to hear that you enjoyed your experience at our hotel.If you have any feedback or suggestions for how we can further enhance your stay or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your satisfaction is our top priority, and we are always here to assist you in any way we can.We appreciate your support and look forward to welcoming you back for another fantastic stay in the future!

6/10 Okay

robert

Traveled with partner
outside property was poorly maintained
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 7, 2024
Dear Robert,Thank you for sharing your feedback regarding your recent stay with us. We sincerely appreciate your honesty and taking the time to provide us with valuable insights.We're sorry to hear that the outside property didn't meet your expectations during your visit. Maintaining a pleasant and inviting exterior is important to us, and we regret any inconvenience or disappointment this may have caused.Rest assured, we take your comments seriously and will address the maintenance issues promptly to ensure that our outside property reflects the same standard of excellence that we strive for inside our hotel.We hope that despite this issue, you were still able to enjoy your overall experience with us. Your feedback helps us to continuously improve, and we would be grateful for the opportunity to welcome you back in the future and provide you with a more satisfying stay.Best Regards,

6/10 Okay

allen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited parking, small not stocked or replaced items for breakfast, rude breakfast staff, broken toilet handle, loud heater
Stayed 1 night in Jan 2024
Response from Zinia Salam on Jan 22, 2024
Hello Allen,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we are committed to addressing these issues promptly.We understand the challenges with limited parking and will explore options to enhance this aspect. Additionally, we will review and improve our breakfast offerings, ensuring items are well-stocked and replaced promptly.The behavior you encountered from our breakfast staff is not reflective of our service standards, and we will address this matter through additional training and communication.Maintenance issues, including the broken toilet handle and loud heater, will be promptly addressed to ensure the comfort of our guests.We appreciate your patience and understanding. Please consider giving us another opportunity to provide you with the quality stay you deserve.Best regards,

4/10 Poor

Chris

Traveled with family
Disliked: Staff & service, property conditions & facilities
The lady at the front desk was awesome! The facility was not good… fitness center didn’t door didn’t open, generally not updated and the night manager was terrible.
Stayed 1 night in Jan 2024
Response from Zinia Salam on Jan 21, 2024
Hello Chris,Thank you for recognizing the positive service provided by the lady at the front desk; we appreciate your kind words. However, we sincerely apologize for the issues you encountered during your stay.We take your feedback seriously, and we are addressing the concerns you raised about the fitness center door and the overall condition of the facility. Rest assured, necessary steps will be taken to improve these aspects.Regarding your experience with the night manager, we apologize for any inconvenience caused. We will investigate the matter and implement corrective measures to ensure better service in the future.We value your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Best regards,

2/10 Terrible

Mark

Business traveler
Disliked: Property conditions & facilities, room comfort
Terrible. Paid highest rate for King single, television didn’t work in the room. Switched to another king single, telephone ripped out of the wall, barking chihuahuas across the hall. Switched to a 3rd room with queen doubles. No more kings. No refund because “third party” booking. Never again
Stayed 1 night in Jan 2024
Response from Zinia Salam on Jan 15, 2024
Dear Mark,We sincerely apologize for the challenges you faced during your recent stay with us. Your feedback is deeply concerning, and we understand the frustration these issues may have caused.We're investigating the problems with the television, telephone, and the noise disturbance. Please be assured that corrective measures will be taken to prevent such issues from recurring.Regarding your booking, we understand the limitations of third-party reservations can be frustrating. We recommend reaching out to the booking platform's customer service to explore potential resolutions.We truly regret the impact on your experience, and we hope you might reconsider and give us another chance in the future to provide the excellent stay you deserve.Best regards,

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and even other guests were very friendly and helpful. Bathtub/shower was a little dated and finicky but still very functional. Would stay there again without concern
Stayed 2 nights in Jan 2024
Response from Zinia Salam on Jan 9, 2024
Dear Lee,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our hotel. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional services.We appreciate your support and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to share them with us.Thanks again.

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Not bad.
Stayed 2 nights in Sep 2023
Response from Zinia Salam on Dec 26, 2023
Hello Anthony,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean stay
It was not easy to understand the young man at the reception. When we arrived late I had to wait in the cold for a while until the door was unlocked (even though I had been recognized after I knocked) Besides that, everybody was friendly, rooms were clean, breakfast was great, breakfast area was tidy and clean. We would stay again!
Stayed 1 night in Dec 2023
Response from Zinia Salam on Dec 24, 2023
Hello Martina,Thank you for staying with us and for bringing this matter to our attention. I’m very sorry we failed to meet your expectations entirely. On the other hand, I am happy to see that you liked our staff, and our rooms along with the breakfast we provide. I would appreciate another chance to earn your business.

6/10 Okay

Jean

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby where the breakfast was served was decent and appeared clean. But my pet room (have a small dog) wasn't vacuumed and needed dusting. There was clearly a pet odor. The desk chair was greatly chewed on. The bedding and towels looked like they could use more laundry time. There are signs all over, that the business cares about the environment, so perhaps they use some type of laundry soap that is considered environmentally better, but does a poor job of really cleaning the items. The room was at street level and faced a very busy street, so needless to say, it was noisy and heavy traffic occurred all night.
Stayed 1 night in Dec 2023
Response from Zinia Salam on Dec 29, 2023
Hello Jean,Thank you so much for sharing your valuable review with us. We were happy to have you as our guest and we want to serve you even better next time. We will take your suggestions seriously and work on them to enhance our guest service quality. Hope to welcome you again to achieve a 5-star rating.

10/10 Excellent

Kelsey

Stayed 1 night in Dec 2023
Response from Zinia Salam on Dec 24, 2023
Hello Kelsey,I’m delighted to know that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
6.5 out of 10 - Baymont Pierre
Evening staff was friendly / I had requested a main level room, but was not given one. May not have had one available?? I didn’t ask. Cleanliness seemed a little off. Stairs needed vacuumed. Room seemed decent in terms of cleanliness, although I question if sheets were clean. Beds had a noticeable wear pattern in them. This is the second time I have stayed at a Baymont in SD and wasn’t overly impressed. Last place was a Baymont in Hot Springs, SD. Not sure how that location maintained it’s Flag.
Stayed 1 night in Dec 2023
Response from Zinia Salam on Dec 19, 2023
Hello,We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cherie Herrman, General manager on Dec 18, 2023
Wow! Thanks for your glowing review of our property! We look forward to hosting you again in the future. Your review means a lot to us and we appreciate your business.

6/10 Okay

Roger

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Cherie Herrman, General Manager on Dec 13, 2023
Thank you for your review. We look forward to seeing you again in the coming year. Merry Christmas and Happy New Year!

8/10 Good

Denise, Cherokee

Stayed 4 nights in Nov 2023
Response from Zinia Salam on Dec 24, 2023
Hello Denise,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Good but nothing fancy
Good comfortable place to stay.
Stayed 2 nights in Nov 2023
Response from Tisha Salam on Dec 5, 2023
Hello William,Thank you for your generosity with the rating. We are glad that you had an enjoyable and comfortable experience with us, and we look forward to having you back with us again.

2/10 Terrible

Waylon

This was a dump!!! Heat base board was on full blast when we got there, room was 95 degrees. Then it would not stay on. Pet friendly but nowhere to let dog out have to walk a couple blocks for grass. To top it all off OUR CREDIT CARD NUMBER WAS STOLEN! The only place we used it was the hotel and we came home Saturday, there are charges on there for today, 600 miles away! DO NOT STAY HERE! DUMP WITH PEOPLE WHO STEAL
Stayed 2 nights in Nov 2023
Response from Cherie Herrman, General Manager on Nov 28, 2023
I appreciate you taking time to provide me with the details of your stay. Upon looking at your reservation, you stayed with us for two nights, with a pet fee. I can see no charges that were fraudulently taken off of your credit card, the booking originated with a third party, to whom you paid. The only charges we made to your card were the pet fees. Please call me directly at the hotel if you want to discuss this further, I would be glad to provide you with a detailed folio showing your charges. I'm sorry you had a bad experience with the heat in your room, your concerns have been passed on to the appropriate staff.

8/10 Good

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right on the main road and easy to get in and out of.
Stayed 1 night in Nov 2023
Response from Cherie Herrman, General Manager on Nov 28, 2023
Thank you for your feedback. I am pleased that your stay was pleasant and the main road and easy in and out access was to your liking. We look forward to seeing you again in the coming year.

6/10 Okay

Ericka

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from General Manager on Nov 23, 2023
Hello Ericka,Thank you for your recent stay and for rating us at 3/5.Your experience matters as we're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. We look forward to serving you even better next time.Sincerely,General Manager

4/10 Poor

Genevieve

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dark and lot of people around the doors trying to get in. Feel very unsafe no lighting
Stayed 1 night in Nov 2023
Response from General Manager on Nov 21, 2023
Hello Genevieve,Thank you for choosing Baymont by Wyndham Pierre for your last stay.I appreciate your review for improving our services more in the future. I’m sorry to hear you had a frustrating experience. We are looking into this issue and hope to resolve it promptly and accurately. We would love to make things right if you give us another chance next time.Sincerely,General Manager

8/10 Good

Lara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked it catered well for pets. Friendly, safe, clean, close to river, all needs covered
Stayed 1 night in Nov 2023
Response from General Manager on Nov 18, 2023
Hello Lara,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Sincerely,General Manager

2/10 Terrible

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
I have been staying here for years and it is very comfortable and right on the main road.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 18, 2023
Hello Bryant,Thank you so much for choosing Baymont by Wyndham Pierre regularly for your stay.I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our location convenient. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. We wish to welcome you again soon.Sincerely,General Manager

10/10 Excellent

Carmelino

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very polite.
Stayed 2 nights in Nov 2023
Response from Cherie Herrman, GM on Nov 10, 2023
Thank you for taking the time to leave a review! We do our best to satisfy our guests in any way possible. We appreciate your business and hope to see you again soon.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon dejeuner, stationnements facile, très propre.
Stayed 1 night in Nov 2023
Response from Cherie Herrman, GM on Nov 7, 2023
Thank you for your review, we look forward to seeing you again.

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Oct 2023
Response from General Manager on Nov 2, 2023
Hello RonThank you for choosing to stay with us. At the same time, we assure you that we will make some improvements for a better stay. I'm looking forward to having you as our guest again.

2/10 Terrible

Denise, Cherokee

Stayed 4 nights in Oct 2023
Response from General Manager on Nov 18, 2023
Hello Denise,Thank you so much for choosing Baymont by Wyndham Pierre for your previous stay.We are really sorry that our service didn't fulfill your expectations. Please feel free to reach us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Sincerely,General Manager

8/10 Good

dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
Get a room on north side as hwy out front has a lot of traffic and noise
Stayed 1 night in Oct 2023
Response from Cherie Herrman, General Manager on Oct 25, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Scott

Liked: Staff & service
Room was nice, bed not very comfortable for me
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 18, 2023
Thank you for your feedback.

4/10 Poor

Bradley

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Cherie Herrman, GM on Oct 18, 2023
Thank you for taking the time to leave a review.

8/10 Good

Jenell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cherie Herrman, GM on Oct 18, 2023
Thank you for your review, your feedback is appreciated.

4/10 Poor

Daria

Liked: Staff & service
Disliked: Cleanliness
Very dirty rooms. We had to request another room, as ours was clearly not cleaned properly - dirty sheets, hair in the sink and bathtub, and trash left by previous tenants in the bins.
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 16, 2023
I am glad that you were able to move to a room that was acceptable. I apologize for the incovenience, your concerns have been addressed.

10/10 Excellent

GEORGE

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walking path and park very close by. We enjoyed our annual fishing trip very much. Will be back. George
Stayed 3 nights in Oct 2023
Response from Cherie Herrman, GM on Oct 16, 2023
Dear traveler,I am so glad that your stay was enjoyable! Thank you for providing feedback.

10/10 Excellent

Denise, Cherokee

Stayed 4 nights in Oct 2023
Response from General Manager on Nov 3, 2023
Hello Denise,Your positive feedback brightened our day! We're delighted you had a great experience at Baymont by Wyndham Pierre. Please visit us again in the future.Sincerely,General Manager

4/10 Poor

Josh

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Cherie Herrman, GM on Oct 16, 2023
Thank you for your feedback.

6/10 Okay

MARY

Business traveler
Disliked: Amenities
Limited parking. No toilet paper in room; had to ask. Partially used coffee stuff. Those things made me wonder what else they’d skipped.
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 12, 2023
I am sorry to hear that things were not as you expected. I have passed on your concerns to my staff. I hope we get the chance to serve you in the future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay.ont in pierre
Very nice clean and friendly
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 11, 2023
Thank you for your awesome review! We strive to make our guests comfortable with clean rooms, nice breakfast and friendly guest service agents. I'm glad you noticed!

8/10 Good

Bob and Linda

Stayed 3 nights in Oct 2023
Response from Cherie Herrman, GM on Oct 11, 2023
Thank you for your feedback! We look forward to seeing you again in the future.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay AND on short notice. Sweet lady at front desk ! CLEAN room with lots of towels.
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 5, 2023
Wow! Thanks for you feedback, we love to hear that our guests are satisfied. Thank you for your business.

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
The hotel was a good value. It was quiet and on the main road. Okay breakfast and quick check in and out. Facilities are a bit dated, but clean. Half of the parking was either for electric vehicles, or long spots for trailers. We were lucky to find a spot.
Stayed 1 night in Oct 2023
Response from Cherie Herrman, GM on Oct 4, 2023
Thank you for your feedback, sorry you found our parking situation tricky. We appreciate your business and hope to see you again soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Cherie Herrman, GM on Oct 4, 2023
Thanks for the great feedback! Its nice to know our hotel was a 10 for you!