Staff was really helpful. They did everything they could to help me. Room service was quick and complete. A bit old, but very reliable. The entrance is tucked away, but I felt safe the whole time. Parking is a bit unique, as it's on an incline but it was a natural security. Weekends were a little loud, can sometimes hear people through pipes and walls, but the room was VERY clean. My room always smelled fresh and new!