Reception

Reviews of Hotel Sercotel Princesa de Eboli

4 out of 5
Hotel Sercotel Princesa de Eboli
Calle Pablo Picasso, 10, Pinto

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 194 reviews" "
Rating 8 - Good. 79 out of 194 reviews" "
Rating 6 - Okay. 20 out of 194 reviews" "
Rating 4 - Poor. 9 out of 194 reviews" "
Rating 2 - Terrible. 4 out of 194 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
25 minutes in car to gran via Madrid
Stayed 6 nights in Mar 2024
Response from JD on Apr 17, 2024
¡Gracias David por tu comentario! Será un placer darles la bienvenida de nuevo en Sercotel Princesa de Éboli.

8/10 Good

John

Stayed 4 nights in Oct 2023
Response from Javier D. on Nov 23, 2023
Gracias John por tu valoración. Un cordial saludo.

4/10 Poor

Shanvi

Stayed 3 nights in Aug 2023

10/10 Excellent

YADIRA

Liked: Cleanliness, property conditions & facilities
En general el hotel es excelente. Está muy cerca de un centro comercial
Response from Front Desk Manager on Apr 18, 2023
¡Mucha gracias, Yadira! Esperamos muy pronto poder darle la bienvenida de nuevo en Sercotel Princesa de Éboli.Para nosotros es muy importante formar parte de un trocito de vuestras vidas. Un saludo

10/10 Excellent

Ryoko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2023
Response from Front Desk Manager on Apr 18, 2023
Thank you much, Mrs Ryoko!You will be always welcome back in our Hotel!Thank you for your trust in Sercotel Princesa de Éboli.

10/10 Excellent

Petr

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

LUIS E

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and confortable.
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022
Response from FDM on Aug 23, 2022
Dear Peter;Thanks so much for sharing your experiencie about your last stay in Sercotel Princesa de Eboli. We wish to welcome you soon.

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2022
Response from FDM on Aug 23, 2022
Dear Andrew;Thanks so much for sharing your experiencie about your last stay in Sercotel Princesa de Eboli. We wish to welcome you soon.

8/10 Good

Ryoko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Nice and large rooms
It was the best choice in the area. Nice and large rooms.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Continental breakfast was great.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast buffet; property needs renovations
Stayed 3 nights in May 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious modern and close to Warner Bros
Nice spacious modern and close to Warner Bros.Good Breakfast
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and spoke very good English. Getting to parking was a little confusing. The bed was hard. Close to a shopping mall.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good but......
Room was bigger than expected, overall was excellent except the AC which only cooled the room when outside temp was higher then it started blowing warm air at night which was suffocating.
Stayed 2 nights in May 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
I have stayed here a few times, the hotel is very good. Rooms are large, the bed is big and comfy, wifi is fast, reasonably priced

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling Experience
Amazing staff, very clean and accessible to the mall and transportation. I was very pleased with this hotel. I would total recommend all of my family and friends
Stayed 2 nights in Jul 2017

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and decent price. Location not best
great hotel with convenient shopping centre within a few meters. Rooms were a good size and even had a lounge. Breakfast had a limited selection of hot food but overall quality was fine. Downside is that its a good 15min tricky walk to the train station which has bus connection to Warner Park. Taxi from hotel to park will cost €18 each way. Not much else to do in Pinto.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel it is very clean and nice. Staff is friendly and very helpful

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly. Breakfast and dinner was good at the hotel. Hotel Wi-Fi was a little unreliable and poor reception in my room, but that might have just been my room. Would stay there again.

4/10 Poor

Eli, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Carpets had stains, wifi did not work in the room, phone didn't work, staff wasn't helpeful or friendly.

8/10 Good

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel with superb customer service and friendly staff. Highly recommended

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal stopover to costa del sol
stayed here on numerous occassions. would definately stay again

8/10 Good

Bill, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for stopover on way south
No issues, a modern hotel. Restaurant was disappointing. Next to a shopping mall and a few bars over the road. Located in a small suburb of Madrid. Would not want to stay more than one night.

4/10 Poor

Verified traveler

Disliked: Staff & service
Not impressed with this hotel at all
was not impressed with this hotel - free wifi signal was so weak unable to connect. In the room there are facilities for self service i.e. cooker fridge but no cultery, plates, pans etc we didn't even have tea/coffee making facilities. Breakfast was again nothing special and I couldnt understand with this rating of hotel why there were no teaspoons for coffee etc only plastic sticks in the restaurant. There were no iron or iron boarding it was just a bare room and an expensive one at that

10/10 Excellent

Philip, Mexborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V pleasant hotel in city centre. What more would a traveller need.

8/10 Good

james, huntington beach

Disliked: Room comfort
Cheap hotel
Very inexpensive, minimal cost, easy to locate.

8/10 Good

Francisco, Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
We enjoyed our stay, the room was well appointed, great size and great value. Breakfast was good and the staff were friendly at reception and in the restaurant. Would stay again!...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay, if you have a reason to visit this part of the world.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sandra, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pinto hotel
Nice place and has a gym near by !!!

10/10 Excellent

Mark, Blackpool England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
stayed here to facilitate our visit to Parque Warner. We stayed here in July 2013 and found it to be a great hotel, very clean, comfortable and excellent staff and 4 star luxury at a 1 star price, so decided to book again as it was in the perfect location to have easy access to the parque, it was just the same excellent standards we got last visit. and we will definately be staying there next time we visit Pinto

8/10 Good

Orian, Utah usa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location
Very nice big room allot space non smoking hotel so you may consider.if you're a smoker.Great location!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

leo, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Just bad, dont stay there!

2/10 Terrible

Leo, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go
Even i dont get the 10% voucher, i still have to read a review, and please post it. It is actually a complaint. The hotel is miles away, but thats fine. The hotel itself is 4 star and got a living room in the room and a kitchen. The worst part was the service, the rooms smell really bad of cigarette. If i could post photo here, u would be able to see how dirty the room was, there was a lot of hairs and hairs from private area on the floor, AND IN THE BED, man! i find that out on the last day!.. On my last day, at around 10:30, the cleaner opened my door and i was in the shower, i was like! the check out time was 12. I could hear the cleaner outside talking to each other complainting, so not pofessional! And so rude! I would never stay there again and would NOT recommand anyone. to HOTELS.COM: please delete this hotel from your list, it just lets u down!

8/10 Good

Subbu, India

Liked: Cleanliness, staff & service, room comfort
Excellent, spacious value-for-money 4 star hotel
Stayed at this hotel in Pinto for 1 night. The room is spacious and very comfortable. It also has a kitchenette. The bathrooms are amazing and it also had radio output. Highly recommended for a stay. It is very affordable. I also changed from three nights to one night and the stay were flexible to accomodate. The room WiFi and breakfast could have been better. But overall, a great value-for-money hotel.

10/10 Excellent

Jason, Toronto - Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place To Stay On The Way
This is a very modern and beautifully equipped hotel. The town of Pinto is small and sleepy but it was the perfect place for use to stop for the night between Bordeaux, FR and Granada, ES. I'm sure it was because we were there during the off season but the prices were excellent and the staff were very accommodating. Breakfast buffet was great as well.

10/10 Excellent

Jason, Toronto - Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place To Stay On The Way
This is a very modern and beautifully equipped hotel. The town of Pinto is small and sleepy but it was the perfect place for use to stop for the night between Bordeaux, FR and Granada, ES. I'm sure it was because we were there during the off season but the prices were excellent and the staff were very accommodating. Breakfast buffet was great as well.

8/10 Good

Colin, Australia

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel has large rooms which is good but the hotel is in need of renovation, particularly the floor coverings. Good location in suburban Madrid. About 25 mins by train to city.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel for a overnight stay or longer, lots of local Tapas bars within walking distance of hotel. Helpful friendly staff.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel excellent rooms

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Apr 2024
Response from JD. on Apr 17, 2024
¡Hola, Cristina! Gracias por otorgarnos la máxima puntuación durante tu estancia, nos alegra saber que cumplimos vuestras expectativas y será un placer volver a recibirles de nuevo en Sercotel Princesa de Éboli. Un saludo.

6/10 Okay

Javier

Nos alojamos en la suite de 3 habitaciones. Súper espaciosa y cómoda para alojarnos una familia de 6 personas. Bien equipada. No obstante le hace falta una puesta a punto general. Se nota que las habitaciones llevan. ya unos cuantos años sin revisión profundas. Zona tranquila con un centro comercial al lado con restauración, tiendas, cine. Fácil aparcar en los alrededores y buen acceso desde la A4. Ideal si vas de paso o quieres ir a Madrid y no te importa desplazarte un poco.
Stayed 1 night in Mar 2024
Response from JD on Apr 17, 2024
Estimado Javier;Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra saber que encontró nuestra suite de 3 habitaciones espaciosa y cómoda para su familia de 6 personas, y que la ubicación tranquila cerca del centro comercial y la facilidad de aparcamiento fueron convenientes para usted.Lamentamos escuchar que sintió que nuestras habitaciones necesitan una revisión general. Valoramos sus comentarios y los tomaremos en cuenta para futuras mejoras. Nuestro objetivo es proporcionar un alojamiento de alta calidad y su feedback nos ayuda a centrarnos en las áreas que necesitan atención.Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro y mostrarle las mejoras que hemos hecho gracias a sus comentarios.