Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
4.1 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from UK

Very average 2 / 3 star

Posted Jul 24, 2014
Pros: Location
Cons: Receptionist, aircon', more pillows and maybe some soap and shampoo in the bathroom...
Location: Tuscan hills, excellent views, sleepy town with plenty of eateries.
Very average low star hotel, with grumpy unhelpful receptionist on arrival. No aircon', one thin pillow each, no toiletries to speak of and parking consisted of underground public car park 'down the road'. After saying that, the room had some character, with vaunted high ceiling. Saving grace was the location, in a lovely little typical Italian town on top of the hills with stunning views. Lovely drive to and from a fantastic concert a few kms away in Lajatico. We would highly recommend the area - just be careful booking a better hotel if you want a bit of comfort...
3 out of 5
for Everyone
by Laura

Nice but loud

Posted Aug 27, 2013
We stayed here during August and since the hotel doesn't have any air conditioning we had to leave the window open at night to not feel stifled. This wouldn't be a problem except that our window was directly above the hotel restaurant's outdoor seating and there was a long row of motorcycle-only parking spots directly across the street. As a result we were treated to loud talking, dishes clanking, and motorcycles revving about every 20 minutes until the very early hours of the morning with no way to reduce the noise without cutting off our access to fresh air. Needless to say we slept horribly both nights. I would not recommend this hotel if you are planning to come during warm months where opening the window at night would be necessary. Also one day when we returned to the room after it had been cleaned my friend noticed that someone had gone through her bags. Nothing had been taken, nothing at all. But she is the kind of person who has a set place for everything and she knew that the items in her bag were not where she had left them. It gave us about 10 minutes of panic before we were able to go through everything and make sure that nothing had been taken. Other than that incident the staff were all very professional and helpful.
4 out of 5
by A verified traveler

Great Location

Posted Jul 26, 2013 on Hotels.com
This hotel has a fabulous location, and the lodgings are comfortable and clean. The consearge however it not particularly helpful.
Comment from Hotel Management
Dec 21, 2013 by Marzia, Hotel Management
Thank You for Your positive comment .We apologize if the concierge at that time was not particularly helpful , it's not our habit
4 out of 5
for Everyone
by A verified traveler

Volterra great place to visit

Posted Jul 17, 2013
Pros: It was close to the Bus stop
Cons: Not getting our main course before we had to leave for Bocelli
Location: Fabulous
An old established Hotel as I would have expected in one of the Tuscan hilled Cities. The let down apart from our breakfast waiter was the lack of smiling people who were the mangement of the hotel.
Comment from Hotel Management
Apr 19, 2014 by marzia, Hotel Management
we like to reassure you that we do not miss the smile: we live in a beautiful city and we really enjoy our work in contact with people form all over the world
4 out of 5
for Business Travelers
by back again from volterra

needs a fan!

Posted Jun 23, 2013 on Hotels.com
good location, nice staff good breakfast but too warm and stuffy in the rooms - needs a fan!
4 out of 5
for Everyone
by Carol from Seattle

Wonderful view from our balcony

Posted Apr 6, 2013
Location: Very handy to the bus stop and close to all the town's attractions. Easy walking distances.
We enjoyed our time at Albergo Nazionale. Staff was friendly. We had an upper floor room accessible by an elevator which kept us away from the student group. Breakfast was plentiful and good.
3 out of 5
for Everyone
by Ann from NY

Wonderful town to visit

Posted Sep 26, 2012
Pros: location and warmth of the staff
Cons: a little old looking
Location: great
Best part of the experience was the location. Very easy to get to transportation and all the sites. I would stay here again, It was a little old looking but it was clean. The staff was pleasant and they tried to feed everyone at breakfast.
5 out of 5
for Everyone
by Chandrabhanu from Melbourne, australia

Fantastic hotel

Posted May 3, 2012
Pros: Character and position
Location: Right where you arrive in Volterra and close to the Piazza del Priori
The hotel is so close to the bus stop and the car park, which makes it easier for you to get to with your luggage. It is also literally next door to the Piazza del Priori and the Etruscan Metropolis, which I can see from my window on the 4th. Floor. The staff was very pleasing and helpful without too much fuss. Check- in was over within 2 minutes. The hotel has a wonderful atmosphere, and also some history. The English writer D. H. Lawrence stayed here when he was visiting all the Etruscan sites in 1927. The hotel is walking distance to all the main attractions in Volterra, and there so many wonderful restaurants nearby serving typical Tuscan cuisine. Had a really wonderful stay in Volterra.
5 out of 5
for Couples
by A verified traveler from United Kingdom

Great location, reasonably priced with wi-fi and breakfast included.

Posted Jun 17, 2011
This hotel is in a great location in the centre of Volterra. We went there for a wedding and the hotel was 2 minutes walk from the Volterra Town Hall. The rooms were comfortable and clean, and reasonably priced with wi-fi and breakfast included. One negative we found were the towels provided were quite thin, so if you have luggage space take your own towels with you!
4 out of 5
by A verified traveler from Charleston, SC

Great location

Posted May 17, 2011
Great location and easy access to shopping and restaurants. Hotel is comfortable although beds are very hard and tile floors are cold and amplify noise. Breakfast is good with plenty of room. Stayed there twice now and would go back.