Triple Room | Desk, blackout drapes, free WiFi, bed sheets
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Reviews of Casa Betania

Casa Betania
Via Pungilupo 25/a, Pisa, PI

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 466 reviews" "
Rating 8 - Good. 212 out of 466 reviews" "
Rating 6 - Okay. 59 out of 466 reviews" "
Rating 4 - Poor. 15 out of 466 reviews" "
Rating 2 - Terrible. 6 out of 466 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bogdan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did booked this hotel the same day as the stay, when we got there the sigh /letters on the wall in front of the hotel was failing off. We did enter the hotel and the women did not even bother to talk to us, just a few minute after we enter the phone rang and she did take the call instant of taking care of us. We try to cancel but we could not, than we ask Expedia to dispute the charge for unused room. No lack with that eater.
Stayed 1 night in Apr 2024

6/10 Okay

Ajay Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights for a local conference (CNR). I have limited Italian, but the staff were wonderful; very helpful and kind. breakfast was very good and very reasonably priced, and the room was clean and functional, and CNR was easily walkable (about 15 minutes gentle walk). There was a local supermarket within walking distance, as well as local restaurants. Very happy with my stay.
Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and easy one night stay
We had a pleasant stay here, our room was spotlessly clean, bed firm but comfortable. It was quiet too, and we could park our rental car safely in their carpark. Breakfast was nice, and the staff friendly and helpful. It was a short drive to the tower and city centre and being a Sunday evening the parking was easy. We only needed a one night stopover following our flight from London to Pisa and this was perfect for us.
Stayed 1 night in Oct 2023

10/10 Excellent

REMIAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Gary L

Liked: Cleanliness, staff & service
It has a funky, tiny, shower.
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Charles

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel. Only downfalls were the air con wasn't good and lack of balcony in our room
Stayed 4 nights in Aug 2023

6/10 Okay

Jordan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property really didn’t look like the photos. At least my room didn’t.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

8/10 Good

Fernando

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2023
Response from c on Jun 23, 2023
geazie

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from c on Jun 13, 2023
grazie

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Ynys

Traveled with partner
Liked: Cleanliness, staff & service
The property was pleasant and staff were helpful, however we were on the first floor and were kept up through our first night until about 3am with all kinds of noises from downstairs. Loud conversation from receptionists until about 10:30, and then doors banging from then onwards which let it down a lot. There are doors in the corridors that would definitely help the sound issue, however these were not aloud to be shut. Room was clean and bed was comfortable. Sound issue really does need to be addressed as I have seen multiple different reviews addressing this. Staff were very helpful and polite and would recommend the hotel if the sound issue was sorted.
Stayed 3 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and I liked the area the hotel was located
Stayed 3 nights in Apr 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and nice building, the staff were supper nice and accommodating. There are big supermarkets very close by and a small cinema.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe beighborhood. Clean property

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was what I expected from a hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, perfect for us on a girls holiday. Great for the price and amazing service. 10/10
Stayed 4 nights in Feb 2023

10/10 Excellent

Piotr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Pisa
It is a great place with efficience price offer.
Stayed 2 nights in Jan 2023

10/10 Excellent

Stewart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet nearby but has a bus stop right outside to allow easy access to the centre of the city. Breakfast included in price, which is already very reasonable, is a nice touch
Stayed 1 night in Oct 2022
Response from c on Oct 17, 2022
grazie

8/10 Good

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from c on Oct 17, 2022
grazie

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service
The room was good and the staff were helpful. The breakfast in the morning was yummy and there’s a coffee/espresso maker available at all times.
Stayed 1 night in Sep 2022
Response from c on Sep 26, 2022
thanks, your review is very important to us

10/10 Excellent

Fathi

Stayed 1 night in Aug 2022
Response from c on Sep 26, 2022
thanks, your review is very important to us

10/10 Excellent

ANGELA

Stayed 4 nights in Aug 2022

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Clean. On bus route from Pisa
Stayed 1 night in Jul 2022
Response from c on Jul 31, 2022
thank you

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2022
Response from C on Jun 24, 2022
THANK YOU

8/10 Good

FREDDY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable accommodation close to city center.
If you are on a budget, this is the place for you.No frills but decent and clean accommodation.Most importantly the staff were friendly.Lastly,breakfast was decent.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2020
Response from c on Sep 30, 2020
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Other than air conditioning, everything was nice.
Very clean, and great in every way except that the AC cooling, which was generally working well, would shut off every night in the middle of the night and then we would wake up very hot and sweaty at 4 in the morning. It would stay hot for about 2 hours and then start cooling again. The staff said that that is just how the system works and gave us a fan.
Stayed 3 nights in Jul 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Casa Betania
Overnight stay in Pisa.First day of holiday.
Stayed 1 night in Dec 2019
Response from C on Dec 13, 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place to stay in Milano. Close to everything. 10 min from the metro station. Great people at the reception.
Stayed 1 night in Jun 2019
Response from C on Dec 13, 2019
Thank you for staying at our hotel. Your comment is very important to us!

6/10 Okay

nicola

Liked: Staff & service, property conditions & facilities, room comfort
basic
basic tapsand sink were really dirty. if asked I would not reccomend. receptionist friendly
Stayed 1 night in Sep 2019
Response from c on Oct 9, 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

PAULA

Stayed 3 nights in Aug 2019

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really helpful staff and good location although we drove into the centre of town with good information from the staff where to park free. The breakfast was good and plentiful. They don’t do evening meal but you can order a delivery in from a local restaurant but there is a near by pizzeria.
Stayed 1 night in Jul 2019
Response from C on Aug 5, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Very small space, far from central city. Great staff and customer service
Stayed 1 night in Jul 2019
Response from C on Aug 5, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff very helpful and we found spoke good English. The lady on the front desk gave us useful information to get to different places in the area. There is a regular bus almost outside the building which takes you to the train station and centre of Pisa. The breakfast was lovely and lots of fresh food to choose from. The room was quite small but adequate for our use with lots of storage for clothes. The bathroom was clean. Nice large balcony with 2 chairs to sit outside if you wish. We would definitely recommend to others and would return. Excellent price too.
Stayed 3 nights in Jul 2019
Response from C on Aug 5, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from c on Jun 25, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and location by car to Pisa, I would stay again
Stayed 1 night in Jun 2019
Response from c on Jun 23, 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Lovely place to stay staff very friendly, breakfast basic but ok, would stay again.
Stayed 1 night in May 2019
Response from C on Jul 23, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful , free breakfast, free car park, not too far from centre
Stayed 2 nights in Apr 2019
Response from C on Apr 26, 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff, always friendly and helpful. Good hotel...walls a little thin but otherwise good. we really enjoyed our stay here.
Stayed 4 nights in Apr 2019
Response from c on Apr 24, 2019
Thank you for staying at our property. Your comment is very important to us!

10/10 Excellent

Miss Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Our stay was lovely. Rooms were clean. Ours was a bit of a tight squeeze as we were there. Breakfast plentiful. Good parking, you do need a car.
Stayed 1 night in Apr 2019
Response from c on Jun 13, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony, was agreat place to get away and just relax/enjoythe view.
Stayed 1 night in Mar 2019
Response from C on Apr 8, 2019
Thank you for staying at our property. Your comment is very important to us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfy,good breakfast, nice rooms, good checkin
Stayed 1 night in Dec 2018
Response from c on Dec 19, 2018
hank you for having stayed at our facility. His comment is very important to us!

8/10 Good

carlos, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
nice quiet area, parking availability, nice spacious room, nice breakfast, friendly staff. close enough to city center.
Stayed 1 night in Nov 2018
Response from C on Nov 12, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pisa Casa Batagnia
It was lovely. Near mountains. Bus stop almost outside hotel no.13 to the train stn every 10mins or so, very easy to use. Pisa was walkable we walked to the tower and back took about 45 mins each way. The staff really helpful all spoke some english. Even offered my wife Soya Milk 😊 we used as a base & used train to get to Florence & Lucca Perfect place to stay . Local pizzeria was great and is fir locals not a tourist trap. Service with smile and a large margherita for €4.50. The local supermarket was close. Only down side to area was not many restaurants in close proximity but we were happy on our balcony with a bottle & a pizza 😊after our full on busy days out.
Stayed 5 nights in Oct 2018
Response from C on Oct 25, 2018
Thank you for having stayed at our facility. His comment is very important to us!