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Reviews of Hotel Di Stefano

3 out of 5
Hotel Di Stefano
Via Sant Apollonia, 35, Pisa, Tuscany

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 181 reviews" "
Rating 8 - Good. 64 out of 181 reviews" "
Rating 6 - Okay. 33 out of 181 reviews" "
Rating 4 - Poor. 10 out of 181 reviews" "
Rating 2 - Terrible. 2 out of 181 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Makarand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Staff was excellent. Place is within 5 mins walk to Pisa tower. Will recommend. Breakfast is included but has limited option
Stayed 2 nights in Dec 2023

6/10 Okay

Joseph L, Sammamish

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property gets high rankings on Expedia, but when we got there they appropriately advertise on their sign that they are a 3 star hotel. Carpet up and down stairs was really old and dirty. Really worried about the cleanliness of sheets, bed spread, chair, etc. The bathroom had been redone and was nice and clean. The staff was friendly. Don't understand how Expedia rated it so highly. Pictures are misleading.

10/10 Excellent

Zhengyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Di Stefano in Pisa! The room was impeccably clean, and the bed was incredibly comfortable, ensuring a restful night's sleep. The highlight of my stay was definitely the roof terrace, where I enjoyed a stunning view of the Tower of Pisa. Overall, it's a very nice place, and I highly recommend it for anyone visiting Pisa.
Stayed 3 nights in Sep 2023

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, good location as walkable to the tower and all the monuments, galleries and city wall. Staff were really friendly and helpful, room Was clean and quiet. Only issue was we booked a triple room and the website says free breakfast, this is not the case and we had to pay 10 euros per head per day when we got there. The expedia website needs updating. Other than that great place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, generous breakfast, A/C. Hotel is in a quiet street, yet only 6 or 7 minutes walking from the cathedral precinct. No hesitation in recommending Hotel di Stefano as a base for seeing the sights of Pisa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a short stay in Pisa. Located in the centre, just 5 minutes walk away from the tower. The room was comfortable and quiet and the rooftop terrace was great. The staff were the best, very welcoming and friendly. Breakfast was continental, a good choice of meats, cereal, croissants, cakes, etc. Would definitely stay here again.
Stayed 5 nights in Jun 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion: don't force people to add comments. (*required) Instead, be grateful they are completing your survey.
Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so warm friendly and helpful. From check-in to cleaning and restaurant everyone went out of their way to make my stay memorable.
Stayed 1 night in Jun 2022
Response from Vincenzo on Jun 21, 2022
Thank you Paul!

10/10 Excellent

Magda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff were very friendly and helpful. Good choice of food at breakfast. The room was spotlessly clean.
Stayed 3 nights in Nov 2021

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vincenzo on Oct 2, 2019
Thank you for your feedback, it help us to improve our services.

10/10 Excellent

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect location.
Perfect location and an extremely comfortable hotel. Clean, roomy and a great soft bed.
Stayed 2 nights in Sep 2019
Response from Vincenzo on Sep 23, 2019
Thank you for your feedback. It help us to offer a better service!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Friendly staff. Ideal base for exploring a beautiful city.
Stayed 5 nights in Sep 2019
Response from Vincenzo on Sep 16, 2019
Thank you for your feedback! This will help us to improve our services.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Center
Nice Hotel centrally located at a very good price. The rooms were very nice and fresh the rest of the hotel a little tired. Breakfast was a typical continental and was included in the price!
Stayed 1 night in Aug 2019
Response from Vincenzo on Aug 17, 2019
Thank you for your kind words.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walking distance to the tower and good restaurants, the hotel charming and breakfast was great! If I ever have the chance to return to Pisa, this is where I will stay.
Stayed 1 night in Jul 2019
Response from Vincenzo on Jul 19, 2019
Thank you for your kind words!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Very clean, spotless condition. Great location and accommodating staff.
Stayed 1 night in Jun 2019
Response from Vincenzo on Jul 8, 2019
Thank you for your kind review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Vincenzo on Jul 6, 2019
Thank you for your kind review.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Vincenzo on Jun 25, 2019
Thank you for your kind review.

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed sitting on the roof top terrace, very relaxing and wonderful views. The noise from guests walking in the room upstairs and very noisy plumbing from upstairs was disturbing.
Stayed 3 nights in Jun 2019
Response from Vincenzo on Jun 14, 2019
thank you for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Vincenzo on Jun 14, 2019
thank you for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Vincenzo on May 25, 2019
Thank you for your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Vincenzo on Dec 19, 2018
Thank you for your review, it pay us for the dedication we put in our job.

10/10 Excellent

Jess, Cornwall, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really friendly hotel in an excellent position. Close to the tower and a short walk from the night life, yet in a lovely quiet street. I admit that the hotel looks a little shabby outside, but more than made up for by friendly staff and the room we had (standard double) was clean and comfy. Air Con was a bonus as it was warm (even in November). Breakfast was plentiful and tasty. Would recommend this hotel.
Stayed 3 nights in Nov 2018
Response from Vincenzo on Nov 13, 2018
Thank you for your feedback!

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2018
Response from Vincenzo on Nov 13, 2018
Thank you for your feedback!

10/10 Excellent

marion, Epsom, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money hotel in central location.
Reception staff were extremely helpful, friendly and polite at all times .
Stayed 2 nights in Sep 2018
Response from Vincenzo on Nov 13, 2018
Thank you for your feedback!

8/10 Good

Susan V

Liked: Cleanliness, staff & service, room comfort
Great rooftop terrace
Excellent location. Comfortable hotel with a great rooftop terrace that looks at the leaning tower and is a great place to watch sunset with a cocktail.
Stayed 1 night in Jul 2018
Response from Vincenzo on Aug 7, 2018
Thank you for your kind words. We try to improve our services thanks to your review.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Location near all hotspots. Excellent service. Great breakfast. Top terrace a plus. Strongly recommend.
Stayed 1 night in Jul 2018
Response from Vincenzo on Aug 7, 2018
Thank you for your kind words. We try to improve our services thanks to your review.

10/10 Excellent

Becky, Atlanta, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location to explore Pisa. Staff very helpful in orientation to the city, tips on things to see and places to eat. Loved the "old" section where we had breakfast - beautifully restored.
Stayed 1 night in Apr 2018
Response from Vincenzo on May 10, 2018
Thank you for your feedback. We try to give our guests a good service. Kind regards

8/10 Good

Bernadette, Darwen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant family run hotel close to all amenities.
Comfortable hotel on a small side street near to centre of the old town, near to shops, restaurants, Leaning Tower, and within 15-20 minutes walking distance to the railway station. There is a shuttle train every 12 minutes to the airport. Our room was small but very clean , warm and comfortable. TV, mini bar fridge, extra pillows and blankets provided. Large shower cublicle in the en suite room. There is a bar downstairs where tea, coffee and alcoholic beverages can be purchased. The rooftop terrace has views of the Leaning Tower and you can take drinks up there and sit there in the evening. It was also useful that there was a lift up to the third floor where our room was. Breakfast was very adequate and of good quality with fresh fruit, yoghurt, cheese, ham, croissants, cake, breads, cereals, fruit juices, tea, coffee etc. The breakfast room is a very pleasant room with a lovely Italian atmosphere and it is spotlessly clean. Staff were very welcoming and helpful as polite. One young man in particular helped us several times with bus and train timetables to Lucca and Florence and SAN Gimignano all of which we visited. Nothing was too much trouble. On asking, the hotel provided gluten free cake at breakfast for my friend.
Stayed 3 nights in Mar 2018
Response from Vincenzo on Apr 2, 2018
Thank you for your feedback. You review will help us to inprove our services.

10/10 Excellent

Tony, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
5 minutes walk from the tower and shops and restaurants. Comfortable family hotel. Friendly helpful staff
Stayed 4 nights in Feb 2018
Response from Vincenzo on Apr 2, 2018
Thank you for your feedback. You review will help us to inprove our services.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Vincenzo on Feb 6, 2018
Thank you for your review, we will use it to improve our services.

10/10 Excellent

Chuck, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Well Situated
Stayed 4 nights in this lovely hotel. Staff very friendly excellent (free) breakfast and WiFi. 10 mins walk from the leaning tower.
Stayed 4 nights in Nov 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2017

8/10 Good

Rick, Lincoln UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant location
Firstly, the staff were excellant - very helpful in suggesting things to do and places to eat - just ask. The hotel is located in a 'back street' very close to the Piazza dei Cavalieri and within easy walking distance of the Square of Miracles, the location of the world famous leaning tower. Also nearby is the main shopping street of Pisa, Borgo Stretto. The best place for eating out is the road between the Tower and the Cavalieri, the Via Santa Maria. You may find many other eateries in and around the back streets, and there are many in Pisa, but first timers should start on the Santa Maria. Pisa is close to the airport (around 20 minute drive) and is a relatively small town/city famous for it's educational facilities.It is split in to by the River Arno with all the places named above on the north side of the river. On the south side is the main train station and many other sites to visit. Because of it's size, 1 or 2 days should be sufficient. Really quiet and relaxing location with very friendly people.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and friendly hotel in a very good location. Lovely views across the city from the roof terrace.

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Good location but did not feel safe
Hotel did not feel safe based on interactions with staff. They asked for personal information in certain situations which was completely unnecessary and made us feel uncomfortable.
Stayed 1 night in Aug 2017

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Mark, West Country, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Very clean and tidy room, well presented, the pillows and bed were a little too firm for us. We were made to feel welcome as soon as we arrived. We asked for a recommendation to a fish restaurant and were given direction to Nandos (no not the UK Nandos) and the restaurant was superb, if you like fish its a 10 min walk and the food was excellent and very good value. The hotel is well situated for the tower and shops which are all within a 10 min walk. Continental buffet breakfast was great and varied. Ensure you use the rooftop seating area as this has great views. Overall we would certainly recommend this hotel for your stay in Pisa.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Convenient and basic hotel
Great location, basic offering as expected.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city centre hotel
Absolutely no complaints about this sweet city centre hotel. Clean room and a decent powerful shower. Excellent breakfast and very helpful reception staff. The hotel is a stones throw from the Main Street in Pisa with street cafes and shops. A few minutes walk from the fabulous leaning tower and surrounded by excellent eateries. Due to its location you might hear a little at night if the university students are throwing a bash in the piazza de cavaleari and the rooms aren't the most soundproof so we could hear guests in the room above us moving chairs around etc. Ricardo on reception gave us some stunning recommendations for restaurants and we weren't disappointed.

8/10 Good

Carl, Vermont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town center
Great location, at north end of pedestrian street and a ten minute walk from the Duomo and Leaning Tower.

6/10 Okay

Sarah T. and Judy H.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel in good location
We stayed here one night in order to be near the airport for a very early flight. Staff members spoke English. The hotel website advertises an airport shuttle, but that service does not begin until mid-morning so a staff member reserved our pre-dawn taxi as soon as we arrived. Airport is only 10 minutes away. Rooms extremely small but clean. Air-conditioned. Very close to shopping and restaurants. Double bed, not queen size adequate bathroom. We left too early to have the breakfast buffet which was included. Room was too small to hang out in, but there is a lovely terrace with modern, comfortable patio chairs on the roof of the building. Fantastic views from the terrace of city rooftops, bell towers, mountains, and the Leaning Tower, Duomo just blocks away!

6/10 Okay

Verified traveler

Liked: Cleanliness

2/10 Terrible

Rubens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Not good at all. A/C wasn't working. Room stunk of pet urine. Dirty floor and clogged up shower drain. Bad customer service at front desk on first day at hotel. Breakfast was ok. Would not recommend this hotel even at the low price.

8/10 Good

Christine, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location near to the tower,Duomo & Baptistery and close to all the travel links including the railway Station.Friendly family run hotel and helpful staff. No complaints.

10/10 Excellent

Justin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 3 star hotel in Pisa
I spent 3 nights at this hotel to attend a conference at the University in Pisa. The hotel was perfect for this and for any stay in Pisa. The staff were extremely friendly and helpful. My room was simple, clean and comfortable. A nice continental breakfast is served each morning in the attractive dining room. There is a small hotel bar and sitting room. The roof terrace is great particularly morning and evening with views of the Duoma and Leaning tower. Would definitely recommend this hotel which was also great value.

10/10 Excellent

stuart, bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful and quiet at night only 2 minutes from ba
Brilliant hotel, big comfy bed, egyptian cotton towels and spacious power shower all in a great location.

8/10 Good

Inge, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff
We're happy to stay in the hotel and would stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location
Great location, within easy walking distance of most places worth seeing. Nice and quiet at night, so slept very well. Sadly the advertised roof terrace was closed due to refurbishments. Great coffee at breakfast which is served in a fabulous refurbished tower room. Leaning tower 5 minute walk round the corner, close to some good restaurants and bars.