View from property

Reviews of Villa Porta all'Arco

3 out of 5
Villa Porta all'Arco
Via Mazzini 2, Volterra, PI

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 122 reviews" "
Rating 8 - Good. 48 out of 122 reviews" "
Rating 6 - Okay. 11 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 1 out of 122 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming villa just outside the Etruscan gate to Volterra with lovely views to the west. Rooms are large and comfortable. Garden area where breakfast is served needs a bit of work but was pleasant enough.
Stayed 2 nights in Sep 2023

8/10 Good

Stefano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, the room on the street side can be quite noisy until late at night, the only thing missing were tea coffee facilities in the room and tissue. Apart those few things the room was good, spacious and clean.
Stayed 3 nights in Sep 2023
Response from Maria Rosaria, receptionist on Sep 15, 2023
Thank you for your precious feedback!

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness, staff & service
We stayed for one night. The room was fine but very basic. The fridge did not work, the lights flickered all of the time. They went out of their way to help us with parking. The breakfast was served in a little garden which was pleasant and the food was good. The hotel is vegan so only soy or almond milk for the coffee which we did not care for.
Stayed 1 night in Jul 2023
Response from Maria Rosaria, receptionist on Sep 11, 2023
Thank you for your helpful feedback

8/10 Good

Adriano

Traveled with family
Liked: Cleanliness
Basic comfort in a traditional Tuscany villa
Location is very nice: it's an old villa with period furnishings. Basic comfort overall: no a/c in the room, only fan. Parking is limited, but there's a free parking in 100 mt.
Stayed 1 night in Aug 2023
Response from Maria Rosaria, receptionist on Aug 23, 2023
Salve Adriano, grazie per la tua recensione.Questo è stato il primo dopo diversi anni di chiusura della Villa, un'avventura che abbiamo deciso di intraprendere consapevoli del fatto che molto altro andrà ancora fatto per migliorarla.Ci fa piacere, in ogni caso, che abbia colto il carattere e l'atmosfera della struttura.

8/10 Good

Heather

Stayed 1 night in Jul 2023
Response from Maria Rosaria, receptionist on Sep 11, 2023
Thank you very much!

10/10 Excellent

Iryna

Stayed 1 night in Jul 2023
Response from Maria Rosaria, receptionist on Aug 2, 2023
Thank you very much for your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Maria Rosaria, receptionist on Jul 31, 2023
Thank you for your feedback: a pleasure meeting you!

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property very well maintained, gracious hosts.
Stayed 2 nights in May 2023
Response from Maria Rosaria, receptionist on Jul 7, 2023
Thank you very much!

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
My partner and I stayed for 3 nights, Thur-Sun, last week. This is definitely more of a B&B than a hotel and from our experience, 3 stars is rather generous. On arrival at 3:30pm the hotel was closed and we had to call staff to check in. We waited nearly 30mins. The room we were given was on the ground floor right by the entrance (no.24). It was clean, but rather dark and dingy. There were only 4 clothes hangers provided. The road was also quite noisy. The hotel is just a 5 min walk to the old town, which was excellent and there are plenty of places to eat. Although, you have to walk along the edge of a busy road and I would be wary if you have children. We also returned to the hotel at 10pm in complete darkness, which felt rather strange. In the mornings we were woken by people talking outside our room by the entrance and smoking by our window. Breakfast was fine, but rather basic. As the hotel began to fill for the weekend, parking became problematic, by Saturday we had to park a 10/15min walk down the steep hillside at a local supermarket. On Sunday, we were told to check out by 9am, however at 8:30 reception was still closed. We had to call staff back to the hotel again and had to wait over 20 minutes. It was rather stressful, as we had a flight to catch. So overall not a particularly relaxing stay at this hotel, but it was cheaper than other accommodation in the area. Volterra is an exceptionally beautiful town though and we enjoyed the area very much.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
My partner and I stayed for 3 nights. On arrival the hotel was closed and we had to call staff to check in. They said 10 minutes it was 25. Not too much of an issue, as it was a nice sunny day while we waited, but we had a long journey and were tired and hungry, so not ideal. The room we were given was on the ground floor right by the entrance. It was clean, but very dark and dingy. The road was also quite noisy. We were hoping for a room more similar to those photographed. The hotel is just a 5 min walk to the old town
Stayed 3 nights in Oct 2019

10/10 Excellent

Bob, Baxter, MN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to we’re we were going. Free parking and gave us discount at a restaurant in town for dinner. Was cozy more b&b than hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was fab staff very helpful
Stayed 1 night in Jul 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again
The location is better than indicated as although just outside the wall it is only 5 minutes from main square. The building is more of a large house than hotel which was fine for us. The reception is only staffed on checkout and checkin, to checkin had to wait 30 minutes in the heat and make several phone calls. The staff were friendly especially the breakfast staff and served very good coffee, on the downside breakfast day one expectable but more fruit on second day, room was cleaned each day. Would visit again especially if arriving by car although a car is not necessary as there is parking.
Stayed 2 nights in Jul 2019

10/10 Excellent

SH, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful! Our room over liooked the garden which was very peaceful and quite.
Stayed 1 night in Sep 2018

8/10 Good

Janine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel very close to old town
We only had 1 night in Volterra but found the hotel very good. Parking on site was a plus and it couldn’t have been closer to the old town. Just a short uphill walk to the town Gates. We had to leave early the next day so staff arranged early breakfast. Nice outdoor area for afternoon drinks.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location, right outside the town, short walk to the stairs. Room with a full and a twin. Twin was uncomfortable, like a pull out couch.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views and close to the town
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Rocco is awesome! Seriously, he's awesome! Perfect location for Volterra. Great views.

10/10 Excellent

Linda, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel
Close to the centre of town. Clean large rooms and friendly staff, especially Rocco. Breakfast was good. Will definitely use again.
Stayed 2 nights in Apr 2018

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem solved
The small inn is fine. The service is excellent. We had a problem that was not their responsibility: a lemon of a rental car. The manager stepped in and deftly arranged for a tow truck, a free ride to Pisa and two options for a new rental. We left the car with him. You’d think we were regular guests, not one-night tourists.
Stayed 1 night in Apr 2018

8/10 Good

Marsha, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views!
While the hotel is away from Florence, an easy bus ride takes you to the downtown area. The hotel was comfortable and the staff was friendly. The breakfast was amazing. Views of Florence were beautiful. Would definitly stay there again.
Stayed 1 night in Apr 2018

10/10 Excellent

Ardian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rocco was especially helpful and his mother was great at breakfsst

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto in Volterra
Perfect from beginning to end. Rocco will go above and beyond to ensure a great stay. Charming and quiet hotel that feels like home!!
Stayed 3 nights in Oct 2017

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel next to an exquisite town
A nice small hotel across the street (a very busy street!) leading to the steep steps up to the main square of Volterra. An absolutely beautiful midieval/renaissance town frozen in time, to the advantage of all of us tourists. The town is not touristy! The hotel served a delicious full breakfast, with eggs and croissants, etc. Recommended!
Stayed 1 night in Sep 2017

8/10 Good

Don, Chesterbrook, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for Volterra
Good value for the cost. Loggo at front desk is a great, hospitable guy. Room was solid and clean, breakfast was good. Location just outside the front gate however you have to be careful walking along the road.
Stayed 1 night in Sep 2017

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is a short, steep climb outside of Volterra with parking & is ideal for those touring the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Nice simple hotel. No frills. Clean, polite, steps to Volterra. Lovely staff,

10/10 Excellent

ann, pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect pied a terre in Volterra
villa set in a peaceful lovely garden, Host just elegant and CHARMING. Perfect for Volterra--2 minute walk to the Etruscan gate, just SO convenient.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Just Outside the Gates of Volterra
Villa Porto All'Arco is an old villa that's been converted to a small hotel. Don't come if you're looking for modern amenities. This is more of a trip back in time. You get tall ceilings and original floors from hundreds of years ago. The owners are incredibly nice and helpful. And they serve a great breakfast. Two minor demerits. First, the address didn't show up on our GPS so it was a little difficult to find. Second, it's a five minute walk from the hotel to the main piazza of Volterra. So you'll need to walk to shop, sightsee, or have dinner. But it's a fair trade-off for a large, more open room.

10/10 Excellent

Jo, Marietta, Ga.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful "home away from home"!!!!!
Loved our hotel stay and the owner Antonelli was "like family"----so friendly and helpful with suggestions for places to visit nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small establishment with lots of character.
This small hotel, converted from a private villa, is just a short (although steep) walk into the town. The rooms are beautifully decorated and have a cozy, authentic, welcoming atmosphere. The owners are so very friendly and helpful with directions and recommendations. There are several good restaurants just inside the town from the villa, so you don't have to walk far to eat well. Our room faced the street, but there was absolutely no street noise thanks to the good windows and shutters. (The rooms in the back of the villa have a better view of the countryside). Breakfast was excellent (like most breakfasts in Italy!) Parking is on-site, but the lot is a bit small and some cars may be blocked in. Volterra itself is absolutely beautiful, and the entire city can be reached by foot from the hotel. During our stay at the villa, there were visitors from all over the world: a good sign.
Response from Antonella on Jun 30, 2016
Thank you very much.

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cherri, Falls Church, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a really nice place to stay
The hotel was built as a palatial home in 1900, and retains its turn of the century charm. Our room was large, high ceilings, with great views. It was pretty warm, and the AC worked well to cool off the room. The bathroom was a little dated and the shower pretty tiny, but everything else was just fantastic. People couldn't be nicer, although not a lot of English spoken. I would definitely stay there again.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel.
We had a very hard time finding the hotel. Once we finally located it we had to wait for the proprietor to show up. He failed to answer my phone calla and arrived about 20 minutes after the check-in time with some excuse that I didn't understand. The hotel itself was OK.

8/10 Good

Adam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with views just by Volterra gate
Nice charming hotel converted from some sort of mansion. Big rooms with tall ceilings, clean and comfortable. Very pleasant views of the valley below Volterra. Only letdown was the breakfast, which had very tepid coffee and very basic quality food.

6/10 Okay

Teresa, Silicon Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay in
Easy walk to Volterre from this European style hotel. Room was simple, but adequate. Breakfast had the best cappuccino in Italy (translation - the largest). View looked towards the sea which you can almost see. A little difficult to find without GPS. You can park right at the hotel. The charming proprietor speaks Italian, but we got by fine.

10/10 Excellent

Jan, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better
The location of this hotel is amazing - at the bottom of the climb up into the medieval centre, the last piece of road where you can park legally. Parking available and free at the hotel, which has to be a bonus! We loved our stay here - excellent breakfast, very friendly staff who bent over backwards for us, and the accommodation was perfect, very clean and quiet.

6/10 Okay

Bob, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel near San Giminiano
Easy to find and comfortable, to a degree, but an excellent breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay
The hotel was great, had many parking spaces and a comfortable room. The main drawback was the lack of electrical outlets in the room, so we couldn't charge all devices at the same time. The breakfast was delicious and the staff very kind.

8/10 Good

Scott, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B with great views
This was a charming B&B in a large old house, beautifully decorated with antique furniture. It had large rooms, high ceilings, and big windows that opened up to gorgeous views of the valley below. The bathroom was equally large and very clean. It had a good breakfast and a lovely, though simple, outside patio sitting area. We could not get the wireless internet to work unfortunately. It did not have a mini-fridge, but did have a TV. It was located just outside of the city walls (downhill) which was a bit of a hassle seeing as how there's no good sidewalk to get there (we had to drag our luggage in the street dodging traffic for 50 intimidating meters!). I guess it's really meant to be accessed by car. But it's just a 10-15 hike uphill to the center of town. In the end we spent most of our time in Volterra so we didn't get to enjoy all the charm of the B&B, which was a shame given how nice it was.

10/10 Excellent

Eburacensis, York, Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good we came back almost at once!
We booked this hotel for the first two nights of a holiday touring Tuscany and arrived shortly before sunset in a hire car picked up at Pisa airport. It is a traditional house in excellent condition, with a good blend of taste and modern facilities. We had a warm welcome and found it ideal in many ways. The parking may be limited but they fit everyone in. It's an uphill walk into the old town of Volterra, but it would be: it's a hill town. (Look out for traffic as you leave the gate - especially as a pedestrian). Rooms are attractively furnished and of a sensible size. The people who run it simply could not be more helpful and welcoming. Breakfast is fine, with attention to refills of decent coffee. What more can I say? Well we set off touring and found good hotels in Montepulciano and Arezzo, BUT we missed this hotel and the relative calm of Volterra, so phoned from Arezzo and returned for two more nights before going on to Pisa. I think we'll stay again before too long...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient access to Old City
The hotel was easy to reach by car, offered secure parking, and was situated just a few steps from one of the main gates to the inner city. The room was comfortable, though proximity to the road made it a bit noisy with the windows open. Service was friendly and the typical morning breakfasts were good. Only the WiFi service was out of commission with no one in a position on the weekend to do anything about it.

8/10 Good

Bill, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice country inn
We really enjoyed our stay. The hotel was located right at bottom of the walled city. A 5-10 minute walk to one of the "gates" to the city. Parking was easy, staff was great and breakfast was good. Building was very well kept with nice outside sitting area out back. The room was nice, the air con worked well and the bed was fairly comfortable. The only downside was the wi fi was weak in our room (#40, farthest from office in back), but the room had an incredible view. The street out front is busy, so I would request a room in the back of the building. The busy street has no sidewalks and therefore makes the first 100 meters of the walk to the city a bit tenuous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Hotel Villa Porta All'Arco
We had a wonderfu and very comfortablel 3 night stay (with air conditioning)at this hotel in beautiful Volterra.The staff were extremely friendly and The hotel is very charming, with gardens where one has the option of having breakfast in a beautiful setting.Thank you owners and staff for making our stay with you so enjoyable.