The Grand Hotel Tettucci is indeed grand, and it is in a lovely, but hard-to-get-to location. The pedestrian area and warren of one-way streets confused our car's navigation system. We expected a room with two twin beds, as confirmed, but found a king-size bed. Quick maid service transformed the room into our required twin room. The hotel is a magnet for tour groups and we found the lack of soundproofing to be a strong negative. Our room faced the back parking lot (free!), the next-door hotel's pool (wish we had one) and trash receptacles. You could set your watch by the nightly dumping of bottles! We were promised robes; there were no robes. We were provided with a coffee pot, cups wrapped in cellophane and tied with a jaunty bow but, alas, no coffee packets, cream or sugar. The towels were abundant, but thin and not too absorbent. The hair dryer was useless. The breakfast buffet was adequate. And, why, in this Internet era, were we charged 3 euros a day for wi fi with an annoying change of user name and password every day? Come on, folks, make it free and easy to use, please.