Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
5.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Jane from London, UK

A taste of gracious living

Posted Jun 2, 2013
Pros: The hotel decor, designed to create a calm, sophisticated ambiance in an old city centre.
Cons: Nothing to do with the hotel, but parking in central Pistoia is a nightmare, especially if you arrive when everything is opening after lunch.
Location: central, yet quiet
A recent renovation has been very successful in creating an atmosphere of calm and sophistication. The lighting in the rooms is particularly good and I am pleased to see that they chose more traditional bathroom fittings, in keeping with the historic ambiance of the house. How do the Italian housekeepers maintain such high standards, even in a city centre? The location is central, but quiet.
4 out of 5
for Everyone
by A verified traveler

Great staff

Posted Mar 28, 2012
Pros: Location, breakfast, helpful staff
Cons: temperature of the room until we opened the window
Location: Excellent location down a small street, near the center of town, easy access to train, bus, and shopping.
Staff and the hotel were wonderful. My stay in Pistoia and the things I wanted to do were possible because of the staff and their assistance.