Ratings based on 874 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler
Left the after 2 minutesPosted Jan 26, 2015
Room was perfumed as if to mask unwanted odors, mildew in the bathroom, had hair in the bed sheets. 2 minutes was all it took to move on to another hotel. I was certainly not expecting a high end hotel but there is a minimum that should be expected and this hotel was way below that. Did not stay for the night and prefered to go elsewhere.
for Everyoneby A verified traveler
Nice Hotel for MoneyPosted Jan 8, 2015
Pros: Price and location to the airport.
Cons: The beds need to be a little softer. At least have some rooms with soft mattresses and some with firm.
Location: Wings Spuds and Suds was nice because it was right next door. And they were nice. Other than that the weather was not compliant to travel.
We read the reviews of this hotel and were surprised to see all the nasty ones. Yes, the hotel is a little outdated. It is after all and older hotel. The hotel was clean and comfortable. The only thing we were a little taken back by was the employee in the lobby in the morning. He seemed liked he didn't really want to be there. Obviously, these people want a 5-star hotel for a 1-star price. They need to go down the street to the Hampton Inn and pay probably 3 times the price.
for Everyoneby A verified travelerfrom Indianapolis, IN
Glad I Didn't Depend on Desk for Wake Up CallPosted Nov 4, 2014
Cons: Attention to detail (make wake up calls when you agree to do so)
Location: Convenient to Heinz Field and airport
Never received wake up call I requested from front desk staff. I had a feeling that there was a strong likelihood I would not be getting that call and I'm glad I followed my intuition. Had I not, I would have overslept and missed my early flight.
for Couplesby Larryfrom Des Moines Iowa
staff very nicePosted Oct 29, 2014 on Hotels.com
by A verified travelerfrom pitt
Bad custumer servicePosted Oct 28, 2014
the 2 indians employees they have a very bad attitude make sure bring a copy of you resevatiom for no surprise an mot get the righ room they blame to expedia
for Business Travelersby A verified traveler
Posted Oct 25, 2014 on Hotels.com
by A verified travelerfrom Pittsburgh
Posted Oct 21, 2014
I checked into this hotel after 1am and the guy at the desk really struggled with the computers and took about 25 minutes to get me my room. When I got to the room, my key didn't work so I had to go back and wait another 15 minutes for the keycard to be re-programmed (again with great difficulty). There were college kids having a party in the room next to my original room so I went back to the front desk and they gave me a new room, so that was cool. At this point, Dude Manguy was finding his rhythm on the computers again and only took about 15 minutes to find the new room and re-program the key. Both rooms were a little dingy though and the beds were pretty tough. The door on my second room wouldn't latch securely and I had to just trust the deadbolt . If anyone wanted to simply push my door open in the middle of the night and peek through the crack I couldn't really stop them, because at this point I was exhausted and unwilling to wait another half hour for Dude Manguy to get me a third room. Good hot water and nice water pressure!
for Couplesby sandrafrom myrtle Beach
would stay againPosted Oct 21, 2014 on Hotels.com
Breakfast was just ok but complimentary! Great restaurants/pubs nearby.
Recommendedby cibinfrom india
good to stay around airportPosted Oct 21, 2014 on Hotels.com
Good if you are alone
for Familiesby Yanfrom Pittsburgh
Not bad actuallyPosted Oct 20, 2014 on Hotels.com
Not bad actually