Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great, safe location near all downtown sites.

Posted Sep 22, 2014
Pros: Clean, good service, conveniently located
Cons: nothing
Location: baseball and football games, museums, shopping, eating
We arrived around 7:30 a.m. and obviously our room was not available until 3 p.m. but the staff was able to check us in around 9:30. They told us that we looked as though we could use a room sooner that later since we had flown overnight to get there. The staff was very hospitable and accomodating. The free shuttle to nearby sites made going to eat and going to the game very convenient. Awesome service.
5 out of 5
Recommended
for Families
by A verified travelerfrom State College, PA

Concert Convenience at its Best

Posted Sep 15, 2014
Pros: convenience to Consol Energy Center; separate space and TV for teens accompanying us on trip; cool bathroom; nice hot tub and pool!
Location: Consol Energy Center; Duquesne University; Pizza Milano
Drove over two hours to Pittsburgh to see a Black Keys concert at the Consol Energy Center right next to the hotel. Thought it would be nice to park once at the hotel and be able to walk to and from concert. Didn't realize just how convenient and close it would be. Wow. Such a treat. When a restaurant that we had planned to visit had an hour-long wait, we arrived at the hotel hungry and pressed for time. Hotel attendant suggested we call out for pizza at nearby Pizza Milano, which delivered quickly. Very helpful!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Nice clean close to the city

Posted Sep 7, 2014
Been there a few times now always clean and good service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Almost like home.

Posted Aug 31, 2014
Pros: It was small and relaxing, cozy is the word. It was just right for me and my guests. It was very cozy, just right for me and my guests.
Cons: Someone needs to work with the dinning service regarding the potatoes in any form. Dinning staff very professional.
Location: The location was perfect for me as it was close to my destination. The shuttle was so valuable. Enjoyed my stay.
The place was very comfortable, a nice place to visit. Resembled a home away from home. I knew it was a hotel, but there was a sense that I was visiting a friendly, comfortable place. I felt very safe.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philly

Very nice and good price

Posted Aug 27, 2014
The hotel was very nice. Room was big and clean. Check in and check out were easy. Everyone was very nice. Only two little issues/problems. I felt the parking was a little expensive. It was self park in their lot for $14 a day. There were only about 25 cars in the whole lot so there was plenty of spaces, it was just annoying. Also the walls were a little thin and we could hear our neighbors and people in the hall very clearly, but there wasn't alot if people there so it wasn't too bad. I would certainly stay there again.
4 out of 5
Recommended
by A verified traveler

Nice hotel

Posted Aug 25, 2014 on Hotels.com
The hotel has an unusual entrance which I thought should be improved, but overall I thought it was a nice hotel for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2014
Excellent hotel and the staff was awesome! I recommend!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ashtabula, Ohio

Hotel with transportation.

Posted Aug 21, 2014
Staff extremely nice and helpful. TV channels could be improved, whirlpool great temp but jets extremely weak. Great complimentary shuttle. Pulling out sofa, found dust probably as old as hotel along with food and glass fragments. Hotel apologetic and housekeeping sent up but did feel uneasy with bedbug epidemic and all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to PNC

Posted Aug 20, 2014
Hot tub could have been better..shuttle driver dropped us off st Heinz field and made us walk to PNC park..
5 out of 5
Recommended
for Personal Event
by A verified traveler

Close to the Downtown which was ideal

Posted Aug 20, 2014 on Hotels.com
The location was great and the free shuttle service saved us on cabs and kept my wife happy since it was safe!