Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice Location

Posted Aug 5, 2014
Pros: Location
Cons: Washroom is pretty small
Location: 25-30 minute drive to downtown Pittsburgh in a good day, challenging drive in town center-avoid if possible. Lots to see & free subway within triangle
Just off the highway within minutes to arrive. Room is in reasonable size, two double bed sure good for 4 persons, in a quiet neighborhood, lots of restaurant surrounding. 1-2 minutes drive to Walmart Superstore, open 24 hours, a big plus. Breakfast included in room rate, nothing special but good enough as you will get some hot items, bacon and egg, yogurt, cereal fruit cup etc.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
4 out of 5
Recommended
by Steve from Maryland

This Comfort Inn is a Very Good Value

Posted May 18, 2014 on Hotels.com
If I come back to the area I'm definitely staying at this Comfort Inn. The staff was young but very friendly and efficient. The room had a fridge, microwave and coffee pot which gave me freedom on all my meals. The free morning breakfast was not elaborate but worthwhile - scrambled eggs, sausage, waffles and fruit juices. Two thumbs up - especially for the price.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Very helpful

Posted Apr 28, 2014 on Hotels.com
While staying at the hotel a traveling high school track team also checked in. The kids were very noisy, running up and down the halls. I went to the front desk to ask if I could switch to a quieter floor and the receptionist was very helpful and changed my room. She meet me at the new room with the new key. During the rush to switch rooms, I left my phone charger in my old room. I called the front desk late that night and they said they would make a note and be sure the maids looked for it. The next morning at breakfast the receptionist asked me to go to the room with her to find the charger. It was gone. When we came back to the front desk to check the Lost and Found the manager came out and asked what kind of phone I had. He went back to his office and came out with his phone charger and told me to keep his. Since I had a car charger I didn't accept his kind offer. Couldn't ask for better customer service!
2 out of 5
Recommended
by A verified traveler

Needs to be refurbished

Posted Apr 7, 2014 on Hotels.com
Location was ok, breakfast was not too bad (only one morning was a fail). The room furnishings needed to be updated as the chair had stains and a rip. The bed was fine, but the air conditioning was not able to cool well (needed to run it full time to get the temp down).
Comment from Hotel Management
Jun 28, 2014 by Carla, Hotel Management
Thank you for taking the time to comment about your stay. I'm sorry to hear that we did not meet your expectations regarding teh breakfast, room furnishings and a/c. We are looking to renovate all rooms in the next year, and are very excited about it! I will let my staff know about your other issues and I hope you decide to stay with us again!
4 out of 5
Recommended
by Fred from Buffalo NY

The staff made all of the differance

Posted Mar 27, 2014 on Hotels.com
My stay was good and the staff was GREAT, from housekeeping to Karen at the front desk and Joe and Larry who work down in the lobby area and provide the breakfast and food after work. The staff is the reason that I go back.
Comment from Hotel Management
Jun 28, 2014 by Carla, Hotel Management
This is such great news for us to hear! I am very happy that our staff has made your stay an excellent stay! We strive to do the very best for our guests, and it's nice to see that it is working!!! We look forward to your next stay!
4 out of 5
Recommended
for Business Travelers
by Paul

Posted Nov 15, 2013 on Hotels.com
Comment from Hotel Management
Jun 28, 2014 by Carla, Hotel Management
Thank you for taking the time to fill out a survey regarding your stay! We look forward to seeing you again in the very near future!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient Location with Good Dining Options

Posted Nov 12, 2013 on Hotels.com
Fine for a one-night business stay.
Comment from Hotel Management
Jun 28, 2014 by Carla, Hotel Management
I'm happy to hear that your stay with us was good! We look forward to seeing you the next time you're in town!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2013
Great hotel, allowed us an early breakfast for an early start. Prompt and polite service.
Comment from Hotel Management
Apr 25, 2014 by Carla, Hotel Management
Thank you for taking the time to leave us a comment about your trip! We are very happy to hear your review, and I'll make sure to let the staff know how they are doing! We're looking forward to seeing you again!
5 out of 5
Recommended
by Tammy from PA

Convenient & Good Service

Posted Oct 15, 2013 on Hotels.com
The hotel staff was very friendly, pleasant and helpful. The hotel location was convenient. The room was clean and had all of the accommodations one would need for an overnight stay.
Comment from Hotel Management
Jun 28, 2014 by Carla, Hotel Management
We are so grateful that you took the time to let us know how we are doing! I am very happy to hear you had an excellent stay with us! We look forward to seeing you in the near future!