Ratings based on 241 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom B
Kid friendlyPosted Mar 3, 2015
3-boys under 9 had a wonderful time. There was a lot for them to do in the area the roads are easy to follow. We requested and received early check in.
for Everyoneby A verified travelerfrom Ontario, Canada
Hotel was clean and beautifulPosted Feb 10, 2015
The room was amazing! The hotel is surrounded by restaurants and and a short drive to the mall and across from a movie theatre. We will be staying again in a few weeks!
for Everyoneby A verified travelerfrom Erie,Pa
noise!Posted Jan 26, 2015
request a room opposite of the highway, traffic very loud on that side all night.
Comment from Hotel Management
Jan 26, 2015 by General Manager, Hotel Management
Dear Mike, I apologize that the comfort of your stay was interrupted due to noise pollution stemming from the highway. Guest satisfaction is our top priority, so I regret we left you underwhelmed. Your feedback is welcomed as it encourages improvement for future stays. Sincerely, Alisa Faulk General Manager
for Everyoneby A verified travelerfrom New Jersey
Back to schoolPosted Jan 23, 2015
Pros: The physical plant.
I love this hotel!! It is clean, comfort and the staff is awesome/
for Everyoneby A verified travelerfrom B
Very comfortable stat for family of 5Posted Dec 23, 2014
Just an overnight stop for us during a road trip. We had late check in, they accommodated us well with an extra cot. The room was designated for handicapped guests (I guess it was not needed that night) so the extra space was appreciated and allowed the cot with room besides. Very clean, very comfortable and everything was new and in good condition. The staff were friendly and welcoming, and the food service in the bistro was perfect for our quick get up and go in the morning.
for Everyoneby A verified travelerfrom Erie, Pa
Nice Hotel, close to lots of shopping and eating!Posted Dec 15, 2014
Pros: Clean, good location, convenient hotel amentities.
Location: Shopping and eating were good.
Very nice hotel, only concern was that the hotel staff had no idea about the $20 resort credit that I payed extra for through expedia. At first, they were not going to give it to me but in the morning there was a new manager. He still didnt know anything about it, but said that he would give it to me anyway. Besides that, everything was great!
for Everyoneby A verified travelerfrom P
In town for a concertPosted Dec 6, 2014
My wife and I came to Pittsburgh for a concert at Consol Energy Center. The hotel was a short drive into town. There are many restaurants and retail stores in a shopping plaza across the street from the hotel. The room was very clean and comfortable. We would stay here again.
for Familiesby A verified traveler
Posted Nov 18, 2014 on Hotels.com
for Couplesby Stephaniefrom Manassas, VA
Great location, great valuePosted Nov 15, 2014 on Hotels.com
Hotel is an easy drive from downtown Pittsburgh with easy highway access. There's lots of restaurants across the street too. Great value, hotel room was very cozy. I would definitely stay here again!
for Couplesby Garyfrom Orlando, FL
Nice...but...Posted Nov 8, 2014 on Hotels.com
This review is mixed. The good: room was nice and comfortable for the most part. Hotel itself is nice and the location is great with shopping just above on the hill. Checkin staff was great. The bad: we had room 301 at the end of the hall which you would expect to be quiet...well that went out the window due to a fresh air intake located just outside our door in the hallway. The noise is constant. The only way to make it tolerable was to close the bathroon door in order to muffle the sound. While we dont mind paying for extras at the bar/lunch counter it was never staffed save for the night we arrived. There were multiple occasions when we would have sat there and had a couple of drinks but there was no one to be found. On one occasion they said the girl was in restroom..well she never came back after 10 minutes. On the other occasion, the checkin host actually was courteous enough to make a starbucks coffee. She did an admirable job but had to follow the directions on a pre printed sheet. Would i stay here again? That depends. This isnt typically an area where I would stay, but if I had to yes, otherwise I wouldnt go out of my way. And yes the parking is tight, one night I actually had to park in the semi-circle od the drive...good thing i rented a small car.