Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from North Canton Ohio

room comfort

Posted Jun 27, 2015
Pros: Cleaning crew were WONDERFUL
Cons: Discount for staying on ground level. Only use handicap rooms for handicapped.
Location: Great
I was put in a handicap room. The shower sprayed all over the floor, sink was exposed, with no shelving. The ground level gave you no ability to open you curtain because you were looking at the parking lot, so the guests could see in your room. Also the desk offered no pamphlets for the casino which had valuable coupons, and I asked about the casino. Poor, poor, poor. The employees who cleaned the room were wonderful. I was moved after my first nights stay. The price was not equal to the room. Microtel is better and a lot cheaper.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington pa

geat hotel

Posted Jun 8, 2015
if i didnt like the stay i wouldn't take the time to do this survey
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Pit Stop in Pittsburgh

Posted Jun 2, 2015
We stayed here on our way to Niagara Falls. It was a nice, clean hotel. The lady at check in was very friendly and accommodating. My kids enjoyed the pool.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Very Nice

Posted Mar 10, 2015 on Hotels
Was there for Shrines ball and it was really nice. Staff was nice and very helpful. Liked the shuttle that took us to the casino. Just wish it would have ran later.
5 out of 5
Recommended
for Couples
by Sue from Bethel Park, pa

Great hotel

Posted Mar 3, 2015 on Hotels
Great stay at this hotel - would stay again and would recommend. Close to Meadows and has a shuttle to Meadows - also Meadows has a shuttle to get you back to hotel.
5 out of 5
Recommended
for Getaway With Friends
by Mark from Youngstown

Great stay

Posted Feb 27, 2015 on Hotels
Our stay was wonderful! The employees couldn't have been any more accommodating. The shuttle transport to and from the outlets and casino were wonderful!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Girls night out

Posted Feb 2, 2015 on Hotels
Hotel staff was friendly and helpful! The shuttle was quick and convenient! Will definitely stay there again!
4 out of 5
Recommended
for Business Travelers
by Arun from Philadelphia

Good stay at Doubletree

Posted Jan 26, 2015 on Hotels
good
4 out of 5
Recommended
for Couples
by Maureen from Ontario

Not satisfied

Posted Nov 2, 2014 on Hotels
We arrived at the hotel at approx 2 pm and were told that we could not check in until 4 pm, as they had had a full night and the rooms were not ready. I asked how many rooms the hotel had and they have 138, so I find it hard to believe that there was not one room ready, and that by a miracle, they would all be ready at 4 pm. The reception staff were not friendly at all. We are seniors and were very tired after travelling a long way. We returned to the hotel at 4 pm and there were people lining up, but also, some people had already been registered and had not had to wait until 4 pm. I think the reception staff's attitude was because we had booked through hotels.com. When we checked in we were told that breakfast was not included, even though we had paid extra to have a room with breakfast included, finally we were given breakfast coupons but only after I offered to show the information on my laptop. The breakfast the next morning was good but could have been hotter. The restaurant staff were very nice, pleasant and helpful. We have stayed at this hotel for approx 6 times, we will not stay there again.
3 out of 5
Recommended
for Personal Event
by Robert from Tomball tx.

To much money

Posted Oct 23, 2014 on Hotels
To expensive