Ratings based on 961 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Right downtown...in the middle of everything.

Posted Jul 14, 2014
The free hotel shuttle was a great perk! The pool was nice and clean and loved that they had an outdoor seating area. The Bigelow Grille was convenient and tasty, but the service in the restaurant was not near the quality of the hotel staff, who were all amazing and went the extra mile to make every accommodation and ensure we were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from dayton, ohio

Nice hotel, very friendly staff.

Posted Jul 14, 2014
The hotel shuttle is awesome! It made getting around Pittsburgh wonderful. We were always greeted with a smile by staff every time we left and returned. They always went the extra mile to make sure things were right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pittsburgh adventure

Posted Jul 7, 2014
Great hotel downtown and close to the greatest little Jazz club...James Street Gastropub and Speakeasy. Friendly staff and great accommodations
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Made it easy

Posted Jul 3, 2014
Staff was helpful, loved the free papers fruit and cookies, and having a 7/11 open till 11 PM was really nice-could get lots of foods there. Wished we could have opened the windows in room- it was stuffy. Other than that-the room was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Liked it!

Posted Jul 1, 2014
Our experience at this hotel was very good. I would recommend it and return. Unfortunately, we had to check out earlier than expected and lost two nights room cost.
5 out of 5
Recommended
for Everyone
by Jandyra from pifffsburgh

A good stay at a wonderfully staffed hoteli.

Posted Jun 29, 2014
Pros: I liked its cleanliness, down to the entrance and lobby always being welcoming.
Cons: It would be nice if there was a fan in the bathroom, and if the toilet seats were a little more comfortable. I also had a very difficult time finding
Location: It was close to the David L Laurence Convention Centre. Lots off shopping nearby, and historical buildings. Two lovely churches.
I had a difficult time due to a bad foot and the staff showed me how to improvise an ice pack, and gave me all the materials to do it. They apologiized for the airconditioning being cold, and showed me how to turn it off in my room, immediately. The shuttle service was fantastic, and timely. I am thankful to the staff for making my stay more comfortable while I was in an uncomfortable situation
4 out of 5
Recommended
for Everyone
by A verified traveler

Plenty of room!

Posted Jun 27, 2014
Close to the convention center and easy to find. Friendly staff always ready to help. Free shuttle! I was in a large two-room suite with a living-room space and desk, and a bedroom/bathroom. Property is aging, but clean and inviting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marietta, OH

Great facility in an awesome location!

Posted Jun 25, 2014
Pros: Everything - especially the convenient complimentary shuttle and the great restaurant within the hotel!
Cons: Nothing.
Location: Very centrally located. Within walking distance of all downtown attractions!
We loved this hotel. We were greeted by friendly, professional, and knowledgeable staff, checked in quickly and efficiently and sent on our way with warm cookies. The room was clean and spacious and the location was perfect to enjoy an evening at Heinz Hall.
5 out of 5
Recommended
for Everyone
by George from New York

Location

Posted Jun 24, 2014
Free shuttle service around the city plus it was located right accross the street from the Tee (Subway service free also in the city) Located right downtown easy location. Had its own bar and restaurant, pool and exercise facility. Very good for the price.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice Hotel near PNC Park

Posted Jun 23, 2014
We stayed here to attend a game at PNC Park. The staff was very helpful in directing us to a free subway that took us right to the stadium.