Ratings based on 802 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mechanicsburg, pa

Posted May 26, 2015
Clean, comfortable, very friendly staff. The breakfast was excellent. The shuttle service was prompt and ran often.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bronx, NY

Excellent stay!!!

Posted May 25, 2015
Pros: Pretty much everything
Cons: shuttle service could run 24/7 instead of 7a-11pm. Amtrak leaves at 7:30AM back to NYC and I think taking a shuttle there at 7 would cut it close :(
Location: as long as you have a car, it's fine, but the location is pretty remote
Stayed here from 5/22-5/24 to catch some baseball. Wonderful hotel. If there is a drawback, it's in the suburbs so a bit remote but they have a shuttle that goes to major points of interest in downtown Pittsburgh. Aside from that, everything was great! Staff very courteous, knowledgeable and efficient, the hotel is SPOTLESSLY CLEAN, the room was clean, the breakfast buffet was excellent and checkout was a breeze. Prices very reasonable. Will definitely return :)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburgh PA

Nice hotel but needs softer mattress

Posted May 24, 2015
Other than the people who ✔ in my last night stay being very noisy. Slamming doors and kids and teenagers hanging out in the hall I enjoyed the hotel. I also think the mattess needs to be softer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 20, 2015
Stayed here for graduation .. Rooms were clean and staff were good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom York PA

Perfect for our needs

Posted May 18, 2015
Pros: Location, price, appearance, staff
Cons: The driveway needs repaving.
Location: About 10 minutes from downtown and stadiums, 15 minutes to University of Pittsburgh area
We needed a hotel for an overnight stay near to both family and the downtown. This hotel was perfectly situated, less than 10 minutes from each. A recent renovation has given the hotel a clean, modern look. It was quiet and comfortable. Coffee and tea were available in the lobby 24/7. We did not partake of the free breakfast, but it included hot items as well as pastries. Our only issue with our stay (no toilet paper when we arrived) was taken care of immediately by the staff. Everyone, from the front desk staff to the maid service, was polite and smiled at us. We will certainly use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, quiet away from noise of the city traffic.

Posted May 17, 2015
Friendly, helpful staff. Room was ready when we arrived with plenty of towels and soap. Also included .microwave, refrigerator and coffee maker -nice addition
5 out of 5
Recommended
for Everyone
by A verified traveler

OUR GO TO CHOICE

Posted May 15, 2015
We don't even look at other hotels when staying in PGH. We are never disappointed!!!! The Hampton is CLEAN and COMFORTABLE! The staff is friendly and helpful!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Helpful Staff

Posted May 11, 2015
Pros: Clean, friendly
I made a mistake -- as I tried to check in, I discovered I had made my reservation for the wrong date. The staff was extremely kind and understanding, while I worked out the problem with Expedia. The room was clean and comfortable. I had a very positive experience, in spite of my error.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was awesome.

Posted May 10, 2015
Pros: Everything
Cons: Nothing
Location: With the shuttle everything was nearby.
The availability of the hotel shuttle made this a great place to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Erie PA

Nice Lobby

Posted May 4, 2015
Pros: staff, breakfast
Cons: tv selection
Location: location seemed central to everywhere we needed to go
staff was great and very accommodating. bed could have been more comfortable also pillows not that great. room was smaller than i thought it was going to be. breakfast was good