Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 1, 2015
It was the bomb. The palace is one of the best I've ever stayed in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada City, CA

A nice place to stay

Posted Mar 8, 2015
This is one of the nicer places I've stayed in quite a while. The room was quite comfortable and very clean. I didn't interact much with the staff so can't really comment. The breakfast was pretty good, but like all hotels it was heavy on the carbs. As others have mentioned, you can only drive one direction when leaving the hotel, but it's really fairly simple to figure out how to loop around in order to go the other direction. Same with how to approach the hotel. Perhaps a tad expensive, but its location is close to downtown Pittsburgh.
3 out of 5
by A verified travelerfrom buffalo ny

Okay for the price.

Posted Feb 19, 2015
The staff was friendly. The breakfast was good. The woman running the breakfast did a nice job. The beds were comfortable and the rooms were quiet. Things seemed clean but the room smelled like cigarette smoke. It was pretty strong. I ended up buying febreeze. The area between the bed and night stand did not get vacuumed. I found a clothing tag from a previous guest and then when going through the room before checking out I found a wrapper from our first nights stay. The front lobby was nicely decorated but I don't think they mopped the salt covered floor during our 3 day stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, NY

Close to everything!

Posted Feb 18, 2015
Staff was extremely helpful and courteous. Kids enjoyed the pool. Breakfast included was a bonus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Harrisburg, PA

Great hotel for short stay

Posted Jan 19, 2015
Pros: Clean bathroom and fun décor in the lobby.
Cons: Carpeting in rooms.
Location: it is located minutes from downtown Pittsburgh.
We use this hotel when we have short, one-night stays in Pittsburgh. It is clean, well-maintained, and the staff is always courteous. We have booked the room with the Jacuzzi tub and other rooms without. While this is not classified as a luxury hotel, it is comparable to others in the area for price and cleanliness; otherwise, we would not keep going back. The Hampton offers a complimentary breakfast with a very modern lobby and seating area. All in all, it's a great deal for your money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Cons: The room needed a new ironing board
overall, was very pleased with the room, the breakfast and the staff!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Posted Jan 14, 2015
great took grandchildren loved the pool and breakfast
5 out of 5
Recommended
for Families
by Jenniferfrom Hamilton On. Can.

Very Nice

Posted Jan 7, 2015 on Hotels.com
It was the nicest, cleanest hotel I have every stayed at. The only thing was I am picky with my beds, they were a little springy, would love to see some memory foam mattresses, but I realize that is a difficult thing to ask for. I will go back there for sure.
5 out of 5
Recommended
for Couples
by Luis

This traveler left a rating score only Posted Jan 6, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gettysburg Pa

Hotel in the North Side of Pittsburgh

Posted Jan 5, 2015
Pros: Clean rooms, great service.
Cons: More parking would be a good idea.
Location: About 5 miles from downtown. Station Square is a place where you have to visit!
Hotel was clean, updated. Staff was excellent. Breakfast was good. Overall excellent stay.