Ratings based on 711 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Aug 6, 2014
Very pricey, restaurant fair with long wait after ordering
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
When we arrived at the hotel, it's 10:30 PM. We had some light meal and beers at the restaurant on the lobby.
2 out of 5
by A verified traveler

Disappointed

Posted Jul 31, 2014
We checked in late night and got to our room where there were dirty dishes sitting outside our door, the staff did not seem to care and it was still there in the morning. We were also not given a key that worked and had to go back downstairs to have them swipe it again. Once in the room and settled in we realized that the toilet did not flush. We had asked for a wake up call for 6:15am and did not get a wake up call until 6:41am. The little things add up when you are on a busy business trip. I will not be staying in this hotel again.
2 out of 5
by A verified traveler from upper Michigan

Convenience preys on the weary traveler

Posted Jul 30, 2014
Stayed in MOTELS with bigger rooms. After all luggage was brought in, no room to walk. One washcloth, and three people. Hair all over bathroom floor, and dirty carpet in front of door. All that money paid for room, you expect more. VERY dissatisfied.
2 out of 5
by A verified traveler from Cleveland

To far from where I wanted to be.

Posted Jul 28, 2014
They did not complete my request and the room was not up to standard as a Hyatt hotel suppose to be.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shocked!

Posted Jul 22, 2014
Pros: Two thumbs up!!!
Cons: Nothing
Location: Just spent the night to catch an early flight - I wasn't looking to be entertained.
I was concerned that I would hear the planes landing and taking off since this hotel is in the center of the airport. To my (pleasant) surprise - I heard absolutely nothing and I was on the side of the hotel closest to the landing strip. I asked the front desk staff in the morning about it and was told that they have triple pane windows...All I know is that it was awesome and I would definitely stay here again. It was much quieter than the neighboring Marriott where I stayed last year.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Great hotel at Pittsburgh airport.

Posted Jul 22, 2014
Pros: See previous comments and scoring.
Cons: Nothing comes to mind.
Location: It's the closest hotel to the airport so there's not much to do there.
My wife and I had an early morning flight so we decided to find a hotel near the airport. We stayed at the Airport Hyatt which allowed us to walk out of the hotel to the airport terminal 500 feet away. How convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location connected to airport

Posted Jul 20, 2014
We stayed for one night before leaving for vacation. It couldn't have worked out better. We parked right outside the hotel in long term parking. Check in and check out were seamless. The bed was very comfy. Room was clean. We left our car where we had parked it and walked into the airport for check-in and boarding without even having to go outside. Definitely would do the same thing again in the future.
2 out of 5
by A verified traveler from northeast pa

Pay for parking!

Posted Jul 15, 2014
Lobby etc is lovely...rooms are in serious need of maintenance and are not clean.. Hair on the extra pillow kept in the closet..a toothpick on the rug.. On top of everything else ..the hotel does not validate parking for guests..we paid each and every time we went in and out of the hotel..there is also a fee for wireless internet...we will not stay there again
2 out of 5
by A verified traveler

Not very quiet in hallway and 13 dollar parking

Posted Jul 14, 2014
Parking is only good if you plan on staying alnite long extra charge for come and go