Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morgantown, WV

Posted Oct 18, 2014
Arrived early but was able to check in prior to the noted 3pm check in. Staff were very helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Comfortable and reasonably priced hotel

Posted Oct 16, 2014
Pros: Food, location, friendly staff.
Cons: 24-hour room service, not until midnight as they currently have.
Location: Pittsburgh is such a small city that this hotel's location is perfect. Many things to do at walking distance.
We booked this hotel to be next to the Consol Energy Center. The location was perfect, hotel staff very friendly and eager to help, breakfast was delicious and abundant, the room is quiet and clean, and the overall experience was enjoyable. I am perfectly fine recommending this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarksburg, WV

Posted Oct 14, 2014
Very nice....great location in walking distance to Consol Energy Center and a variety of restaurants. Hotel was very clean and staff was very friendly and helpful. Valet parking was very nice. Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plano TX

Great Stay

Posted Oct 2, 2014
First time at the hotel. It was a very good experience. The front desk staff worked with me to optimize my rate. Another employee personally walked me to the subway station to be sure that I found it. Overall, customer service reminded more of an Asian hotel than a US hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Williamsport, PA

Nice place!

Posted Sep 29, 2014
Clean, pleasant, good value, good location in downtown Pittsburgh. Highly recommended.
3 out of 5
by A verified traveler from Pittsburg, Pa

Very pricey for what you get

Posted Sep 22, 2014
The bathroom was a disappointment. Very small for the price. Not many dinning options.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse,NY

Traveled to the opening day of the Pittsburgh Stee

Posted Sep 17, 2014
Pros: Clean, beatutiful.
Cons: none
Location: Great travel books in the room, explained what to do in Pittsburgh. We had a free subway ride to the game.
Staff so helpful , nice. I was going to buy water at the gift shop and the clerk at the counter said they have complimentary water. Also free apples at the desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Altoona Pa

Very Friendly Staff

Posted Jul 28, 2014
Nice clean hotel! The Staff was very friendly and helpful.
5 out of 5
Recommended
by Tim from Virginia

Walking distance

Posted Jul 22, 2014 on Hotels.com
Great hotel, clean, friendly and great service. Walking distance from Penn (restaurants, clubs) and strip district.
2 out of 5
Recommended
for Business Travelers
by Valet from florida

Disappointed

Posted Jul 18, 2014 on Hotels.com
Expected more. Outside looks good, inside rooms are old and cramped