Ratings based on 975 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel close to the Pittsburgh airport

Posted Jul 21, 2014
Pros: The location was excellent.
Cons: The rooms could all be fixed to the same standard.
Location: The location was near all shopping by the airport.
We got in late and got a room that did not have a working air conditioner, not screen in the window and no ironing board. The next day we were moved and the room was fine.
1 out of 5
by A verified traveler from Rochester, NY

Extremely rude, unaccommodating staff

Posted Jul 20, 2014
I've been a fan of other Microtel locations in the past, but this visit to Pittsburgh was a nightmare from the start. Upon checkin, the front desk staff member was extremely rude to other guests before us, and it was clear she was giving everyone a hard time. I figured I wouldn't have to deal much with her, until we were sent to a smoking floor and room. We paid for a nonsmoking, as I have mild allergies to smoke which can really irritate my eyes and throat after prolonged exposure. We were literally choking on smoke... Even the room was hazy. I called the front desk to explain, and she told me flat out there was nothing she could do, but that I could go pick up some febreeze(!) and then hung up on me mid-sentence. She wasn't wearing a name tag, and there wasn't any help for us. If this was a hostel, I'd understand. But we paid hard earned money for this experience. I'm sure any other place in the area would have been better.
3 out of 5
by A verified traveler

Average visit

Posted Jul 17, 2014
It was an average visit and served its purpose. Unfortunately, I had to leave a day early due to a change of plans thus leaving me to pay for a day that I couldn't use. The elevators had a musty odor to them. The room was decent but need more of a scrubbing. Finally, someone left something on the iron and that "substance" got on my clothes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2014
Booking the hotel was easy. Staff was courteous and helpful. Room was clean and neat.
1 out of 5
by A verified traveler

Posted Jul 17, 2014
The front desk clerk was absolutely rude when trying to check in.
4 out of 5
Recommended
for Everyone
by A verified traveler from missouri

better than thought

Posted Jul 14, 2014
We booked this last minute and was surprised on how clean it was , was a great place to stay and would do it again
1 out of 5
by A verified traveler

not happy

Posted Jul 11, 2014
Pros: nothing
Cons: everything
Location: location was good
when I arrived I was booked twice for starters, then the microwave did not work and the room was not clean. I changed rooms only to find a tv with no volume, then changed again to find the microwave door was shattered
4 out of 5
Recommended
for Business Travelers
by A verified traveler from WV

Nice hotel . Close to the airport

Posted Jul 11, 2014
Pros: Close to airport and shopping plaza
Cons: softer mattresses, more towels in bathrooms
Location: Close to Pittsburgh airport and Pirate baseball field, Heinz field , PNC Park , Museums and plenty of other stuff
Not much to write about. Spent the night to catch a 6:30 a.m. flight
1 out of 5
by A verified traveler

Dirty hotel with tiny rooms

Posted Jul 7, 2014
The room was not what was paid for. Instead of a standard room with a queen bed it was a broom closet with a double. The hotel itself was dirty and the staff were rude. Would not recommend that place to anyone
4 out of 5
Recommended
for Everyone
by Dan from Warren, Pa 16365

We certainly found a new favorite, surpassing t

Posted Jun 18, 2014
Pros: Ease of access, price and breakfast.
Cons: Nothing that comes to mind at present.
Location: We travel to the strip, the casino, both Meadowland and Rivers, and the ease to the Pirate ball park.
With the inclusion of a breakfast, ease of access, and price competitive with others we stayed at, this will be our new favorite. I forgot to mention, I gain wyndham points with each stay.