Lobby sitting area

Reviews of Pittsburgh Marriott North

3.5 out of 5
Pittsburgh Marriott North
100 Cranberry Woods Dr, Cranberry Township, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 660 reviews" "
Rating 8 - Good. 187 out of 660 reviews" "
Rating 6 - Okay. 46 out of 660 reviews" "
Rating 4 - Poor. 23 out of 660 reviews" "
Rating 2 - Terrible. 18 out of 660 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Rooms are spacious, beds are comfortable.
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 11, 2024
What a joy to receive your wonderful compliments, Izabela! We enjoyed welcoming you to the Pittsburgh Marriott North. Please think of us when making future travel plans!

10/10 Excellent

John

Liked: Cleanliness
Great place to stay
Stayed 2 nights in Mar 2024
Response from HotelMgmt on Apr 1, 2024
Thank you, John, for your 10/10 review! We loved welcoming you to Pittsburgh Marriott North and providing you with an impeccable stay. Hopefully, we will have the honor of doing it again soon!

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice. The hotel is modern and clean. There were a bunch of hockey kids running around but I couldn’t hear them in my room.
Stayed 1 night in Mar 2024
Response from PITNO on Mar 9, 2024
Dear Mr Ferry,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Genevieve McClainManager In TrainingPittsburgh Marriott NorthGenevieve.mcclain@pyramidglobal.com(724)772-3700

10/10 Excellent

Mark, Bronson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great location, well maintained
Stayed 1 night in Mar 2024
Response from pitno on Mar 9, 2024
Dear Mr. Neibert,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Genevieve McClainManager In TrainingPittsburgh Marriott Northgenevieve.mcclain@pyramidglobal.com(724)772-3700

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay for a youth hockey trip Great place
Stayed 2 nights in Feb 2024
Response from HotelMgmt on Feb 27, 2024
Amy, what a joy it was having you return for another hockey trip! We love ensuring a five-star experience while you are in town and greatly appreciate your time and feedback. We hope it won’t be too long before your third visit to Marriott Pittsburgh North Cranberry Township!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Feb 6, 2024
Thank you for the five-star rating, Amy! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

LynnAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ONLY HAVE A COMPLAINT CONCERNING THE HOCKEY KIDS, PARNTS AND KIDS BEHAVIOR & NOISE NOT ACCEPTIBLE. I DEPARTED SUNDAY AFTER FRIDAY LATE AFTERNOON THROUGH SUNDAY AFTER NOON THEY WERE STILL DEPARTING. I SHOULD HAVE BEEN TOLD
Stayed 7 nights in Jan 2024
Response from HotelMgmt on Feb 2, 2024
LynnAnn, thank you for taking the time to post a review and for your high rating despite the issues encountered during your stay. We sincerely apologize for the disturbance caused by the behavior and noise from the hockey groups. We understand how important a peaceful environment is for our guests, and we regret not informing you about the presence of these groups beforehand, which could have better prepared you for what to expect. Your comfort and satisfaction are our top priorities, and we'll take your feedback into account to improve our communication and management of group events in the future. We appreciate your understanding and hope to have the opportunity to host you again, ensuring a more serene and enjoyable stay.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a funeral and the large lobby sitting area was great place for our large family to meet up and talk.
Stayed 2 nights in Dec 2023
Response from HotelMgmt on Jan 9, 2024
While we are sorry your visit was under unpleasant circumstances, we are glad we could provide comfort and solace during your time of need. Thank you fo choosing Marriott Pittsburgh North. We would be honored to host you and your family again anytime.

8/10 Good

Michael, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Thank you for taking a moment to leave us with your positive score. Hurry back, Michael!

10/10 Excellent

Masuma

Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 24, 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Masuma.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Kevin, your excellent score is greatly appreciated. Thank you and we can't wait to host you again.

6/10 Okay

Jeff

Stayed 4 nights in Dec 2023
Response from Hotelmgmt on Jan 31, 2024
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future, Jeff.

10/10 Excellent

Luis

Response from Hotelmgmt on Feb 7, 2024
It's rewarding to see that you had a great stay! Thank you, Luis, and we hope you'll join us for another five-star experience soon!

6/10 Okay

Jeff

Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 21, 2023
Thank you for rating your stay. We're confident you'll enjoy a much-improved guest experience the next time you visit, Jeff.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 21, 2023
Earning a perfect score is incredibly gratifying, and we're so happy to have positively impacted your stay. We appreciate you choosing us as your recent haven, and we can't wait to have the pleasure of welcoming you back soon, Robert.

8/10 Good

Jeff

Stayed 1 night in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Your high rating made us smile, Jeff, and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 Excellent

Chadwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 6, 2023
Chadwick, we love that we could offer you a comfortable stay at the best rate possible! Thank you! Hopefully, you can join us again soon here at Marriott Pittsburgh North!

6/10 Okay

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 5, 2023
Thank you for choosing our property for your recent stay, Kristin. We look forward to providing you with an improved experience during your next visit.

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 18, 2023
It's exciting to learn that you had a great stay! Please revisit soon, Jaime!

8/10 Good

Timothy M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and well kept
Stayed 1 night in Nov 2023
Response from HotelMgmt on Nov 13, 2023
Timothy, thank you for your kind words about Pittsburgh Marriott North! We're delighted to hear that you appreciated the upkeep and overall aesthetics of our hotel. Our team works hard to ensure our guests enjoy a comfortable and visually pleasing environment during their stay. We look forward to welcoming you back again soon.

10/10 Excellent

FERNANDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service
Stayed 2 nights in Nov 2023
Response from HotelMgmt on Nov 6, 2023
We're delighted to hear that you received wonderful customer service during your time with us at Pittsburgh Marriott North. Our team takes great pride in ensuring every guest feels well taken care of, and your feedback is a testament to their dedication. Thank you for choosing us, and we hope to welcome you back again soon.

10/10 Excellent

stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pretty clean. Shower in room was slippery when wet.
Stayed 2 nights in Oct 2023
Response from Hotelmgmt on Oct 18, 2023
Thank you for bringing your experience to our attention. We're glad to hear that you found our property clean, but we sincerely apologize for any inconvenience caused by the shower. We take feedback like this very seriously as the safety of our guests is paramount. We'll definitely look into measures to address this concern and we hope to have the chance to better serve you in the future.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Marriott North!
We had a great experience from the moment we walked in. Excellent and PROFESSIONAL service. Associates were well dressed, well groomed, engaged in converation, made us feel welcome and provided directions and feedback on area shopping and restaurants. Refreshing in today's world!
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 15, 2023
Elizabeth, it's heartening to read such wonderful feedback! We're absolutely thrilled to hear about your positive experience with our tea and the service you received here at Pittsburgh Marriott North. Our team takes great pride in ensuring our guests feel welcomed and informed, and it's truly rewarding to know we've achieved that with you. Your kind words serve as an encouragement to continually strive for excellence. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Cokethea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 11, 2023
Your excellent score is greatly appreciated, Cokethea. Thank you and we can't wait to host you again!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 11, 2023
Joseph, we're delighted to hear that you enjoyed your stay with us at Pittsburgh Marriott North. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2023
Response from Hotelmgmt on Aug 26, 2023
We're proud to have earned your top score, Thomas. Please come back soon!

8/10 Good

Dale

Stayed 2 nights in Jul 2023
Response from HotelMgmt on Aug 15, 2023
Thank you for visiting! We are grateful for your star-rating, please come back soon, Dale!

8/10 Good

Raymond

Traveled with family
Stayed 1 night in Jul 2023
Response from Hotelmgmt on Jul 24, 2023
Thank you for visiting, Raymond! We are grateful for your star-rating, please come back soon.

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Green property
Stayed 1 night in Jul 2023
Response from Hotelmgmt on Jul 11, 2023
Thank you for recognizing our commitment to sustainability at Pittsburgh Marriott North, Ronald. Our team is continuously looking for ways to reduce our impact on the environment while still providing exceptional service and comfort for our guests. We hope you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience during our stay here!
Stayed 1 night in Jun 2023
Response from Hotelmgmt on Jun 26, 2023
Haley, we cannot express enough gratitude for your perfect score and glowing review! Welcoming you to Pittsburgh Marriott North and meeting all of your travel needs was a pleasure. We hope to do it again soon!

8/10 Good

Timothy M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good but prices have jumped a lit in the past few years. Ive been going there for last 23 years and the price has diubled in the last 2 years, far above inflation
Stayed 1 night in May 2023
Response from Hotelmgmt on May 26, 2023
We have loved welcoming you and greatly appreciate your continued patronage over the last 23 years, Timothy. We understand that the changes in rates are not ideal and we are working hard to offer the best rates possible for our valued guests. We will continue to assess this so we can offer you the perfect hospitality experience all around. Thank you.

10/10 Excellent

Parise

Stayed 1 night in Apr 2023
Response from HotelMgmt on Apr 27, 2023
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Parise.

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Apr 2023
Response from Kaylyn on Apr 16, 2023
Thank you for your time and feedback! We appreciate you sharing about your experience with us. We hope to have you back in the future!

8/10 Good

stella, glendale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok but the location, very inconvenient if we wanted to walk to any restaurants
Stayed 3 nights in Apr 2023
Response from Kaylyn on Apr 16, 2023
Thank you for your time and feedback!

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the staff was very friendly!
Stayed 1 night in Apr 2023
Response from Front Office Manager on Apr 8, 2023
Thank you for staying with us! We hope to have you abck in the future!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Hotelmgmt on Apr 3, 2023
We are humbled to have earned your perfect score, Guy! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

2/10 Terrible

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I payed for (two double beds) was not available when I checked in and had to settle for a single queen bed.
Stayed 1 night in Mar 2023
Response from Hotelmgmt on Mar 28, 2023
We are terribly sorry you did not receive the room you expect. Unfortunately, when reservations are not made with us we do not know the details prior to guest arrival. Therefore, room types are based on availability at check-in. We hope this clarifies what occurred. We would love to assist you with your reservations in the future so your experience is seamless from start to finish. Thank you, Ronald.

2/10 Terrible

Jenn

Stayed 1 night in Feb 2023
Response from Hotelmgmt on Feb 21, 2023
We regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us, Jenn.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, super comfy, great location near highways, restaurants, good choices for morning breakfast for Marriot members
Stayed 1 night in Feb 2023
Response from Front Office Manager on Feb 10, 2023
Thank you for your feedback and compliments of our hotel! We appreciate your time and hope to see you back in the future!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
It was a very comfortable stay. The room was quiet and nice. The food we ate there was very good. Had to use our own Netflix- no in-theater movies offered.
Stayed 1 night in Jan 2023
Response from Hotelmgmt on Feb 2, 2023
Sandra, you have made our day with your perfect score! Thank you from everyone here at Marriott Pittsburgh North. We will discuss your feedback on the in-room entertainment to see what we can do to elevate your future experiences. Until next time!

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Hotelmgmt on Jan 18, 2023
Thank you for gifting us with your top score, George! Until next time!

8/10 Good

Tench

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is your standard, suburban/airport Marriott. So, it has exactly what I expect, that is comfortable but unexceptional
Response from Hotelmgmt on Jan 5, 2023
While we are glad you had a comfortable stay with us, we regret we did not surpass your expectations in any regard. We hope you can share more details on how to further enhance any future visits. Thank you!

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to wake up and get a breakfast included in your stay
Stayed 1 night in Dec 2022
Response from Hotelmgmt on Jan 5, 2023
We are always happy to start our guests' mornings off perfectly with our delicious complimentary breakfast here at Pittsburgh Marriott North. It is terrific this made your stay memorable, Rachel. We hope you can return soon to indulge further!

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotelmgmt on Dec 26, 2022
Thank you for your five-star rating, Darrin! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very nice, very open lobby.
Stayed 1 night in Dec 2022
Response from Hotelmgmt on Dec 23, 2022
How exciting to read our spacious layout, sparkling accommodations, and smiling staff left a positive impression on you, Carl. Thank you for your perfect score. All of us at Pittsburgh Marriott North hope to warmly welcome you back soon!

6/10 Okay

Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk is terrible
Hotel was fine. Bartenders were great. Front desk was awful. Three of them standing there while I waited to check in. The girl seemed annoyed when I asked her if she could help. It was enough where I probably wouldn't go back.
Stayed 1 night in Dec 2022
Response from Hotelmgmt on Dec 21, 2022
Thank you for reaching out to us about your experience, Erik. We are truly disappointed by your comments regarding our front desk service, as the interactions you have described are not typical nor reflective of our high standards. We will use your comments as a learning tool for our team to be sure that every guest is treated with the warmth and respect they deserve, and we hope to have a second chance to make a better impression on you.

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from HotelMgmt on Nov 30, 2022
Thanks for visiting, Janet! We are happy we could offer a comfortable home away from home and hope to do it again soon!

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Hotelmgmt on Nov 14, 2022
Your perfect score has brightened our day, thank you! Come back soon, Luis!

8/10 Good

Xena

Stayed 1 night in Nov 2022

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, my room was clean
Stayed 1 night in Nov 2022
Response from HotelMgmt on Nov 8, 2022
Thank you, Melvin, for your wonderful feedback! We are glad we could share a five-star experience with you here at Pittsburgh Marriott North. We will be sure to let housekeeping know how appreciative you were of their hard work and attention to detail. We hope you will choose us again in the future.