In-room safe, desk, blackout drapes, free WiFi

Reviews of Red Roof Inn PLUS+ Pittsburgh South - Airport

2.5 out of 5
Red Roof Inn PLUS+ Pittsburgh South - Airport
6404 Steubenville Pike, Pittsburgh, PA

Reviews

6.6
Rating 10 - Excellent. 224 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 202 out of 1000 reviews" "
Rating 4 - Poor. 147 out of 1000 reviews" "
Rating 2 - Terrible. 157 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was OK for the price.
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on Apr 15, 2024
Dear Jeff,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rate and your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Serhatcan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very kind thank you so much
Stayed 1 night in Mar 2024
Response from Toni-Ann RediResponse Specialist on Apr 1, 2024
Thank you for your 5/5 rating of our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT, Serhatcan. We are happy to see that the service provided by our front desk staff was the highlight of your stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on Mar 19, 2024
Hello Lori, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price paid it was as expected
Stayed 2 nights in Mar 2024
Response from Oshane RediResponse Specialist on Mar 14, 2024
Dear David, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Terrible

Melissa E, Pittsfield

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 9, 2024
Thank you for your review, Melissa. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha Red Roof Management Rediresponse Specialist

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, the room was clean and the price was good
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on Mar 1, 2024
Dear Laura,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that check-in was easy, the room was clean and the price was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 Okay

Kameisha

Disliked: Property conditions & facilities
I like the proximity to the airport. I dont normally leave a review because i could careless sometimes. But i stayed here because there was going to be a snowstorm & i wanted to be closer to the airport with less hassle of commuting. First the staff at the front desk when i checked in was very helpful and accommodating. Thanks. When i checked in i notified someone that there was hair under the sheets. The person at the front said that cannot be true because he & someone else stripped the bed & made sure it was ok. Well i guess i must be blind or something. I really wasn't arguing, all i needed was a set of clean sheets to make the bed myself, thats all. Nothing major, i wasnt asking for A KIDNEY. But he said there was no linen here at the location. I have worked in housekeeping for 5 years. I know the ins and outs of housekeeping. You're telling me that not one sheet or extra washcloth was at the property. I spread the two towels from the bathroom on the bed and slept. Put a blouse on the pillow and lay my head. Then i called in the morning & asked for a late check out. The lady (a new person at the front desk) said she can give me 11:30. I went to the front so that she can see my face & be a little bit more lenient. I explained to her that i had a conference meeting starting at 11:30 until maybe 12:15ish She said no, she can only give me until 12 and if i stay pass that she will charge me. She had others coming in at 3 that need the room. Seriously. I didnt even argue
Stayed 1 night in Feb 2024
Response from Tianna RediResponse Specialist on Feb 14, 2024
Dear Kameisha, Thank you for sharing your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's great to hear that you were pleased with the close proximity of our location to the airport and that you had a hassle free check in process. However, I am saddened to read that the less than ideal encounter with the staff at check out and the uncleanliness of the bedding hindered your stay. Please accept our apologies for any inconveniences caused. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize.Nevertheless, we value you as our guest and appreciate your 3/5 score. The staff and I appreciate your comments, as it will only help us to improve.Sincerely,Red Roof Management

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities
cost friendly, nice staff
Stayed 1 night in Feb 2024
Response from Adraine Rediresponse Specialist on Feb 7, 2024
Hello Rodrigo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that your stay was cost friendly and that you found staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean room. Older hotel with no little amenities, but clean and comfortable.
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 25, 2024
Thank you for sharing your feedback with us, Mark. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our friendly staff and our clean rooms, despite our location being older.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!
Bed bugs!!! Woke up inching on arm , sure enough, BED BUGS!!! find another place to stay!! Small rooms,lump soft bed. Very disappointing stay...never again will i at a Red roof!!! Ughhhh!!!
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on Jan 19, 2024
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Hearing that you were disappointed in the experience you had with us, due to our room size not to your liking, nor our beds, you also stated you encountered insects which was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Ross

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
parking for my truck
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on Jan 18, 2024
Dear Ross,The staff and I appreciate your scoring and your participation in our guest survey following your experience with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. Iam glad you were able to get parking for your truck. Feedback from our guest is always welcomed here at Red Roof as we focus on providing memorable experiences for them.Thank you again for your feedback. We hope to host you again soon.Sincerely,Red Roof Management

2/10 Terrible

Tiffany

Stayed 1 night in Jan 2024
Response from Nishaye RediResponse Specialist on Jan 16, 2024
Hello Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

claudia

Traveled with family
Disliked: Cleanliness
the hallway was dirty, the room was clean .. the only concern was the smoke smell in the bathroom..
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 9, 2024
Thank you for sharing your feedback with us, Claudia. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our clean rooms. However, you made mention of the dirty hallway and the poor bathroom smell. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building needs attention:
The tub drain was clogged and the room was not clean. We are grateful for the establishment allowing pets but much care is needed to this building.
Clogged drain
Dents and cracks
Damage on surfaces
Lamp damage
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on Jan 4, 2024
Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn PLUS+ Pittsburgh South - Airport was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were fond of our pet policy, it was displeasing to read that this was the impression left with you. You stated that the clogged tub drain and the unclean room hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes,Red Roof Management

10/10 Excellent

Segundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
I’m in Pittsburgh on business and I usually travel with 1-2 employees and Red Roof always makes my stay welcoming and smooth. I would always stay here!
Stayed 5 nights in Dec 2023
Response from Dannielle Rediresponse Specialist on Jan 1, 2024
Dear Segundo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the the convenient location and smooth stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

10/10 Excellent

Shannon

Stayed 8 nights in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 30, 2023
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on Dec 26, 2023
Hello Margaret, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Okay

Christian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Tianna RediResponse Specialist on Dec 17, 2023
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Deepak

Stayed 1 night in Nov 2023
Response from Xao RediResponse Specialist on Dec 16, 2023
Thank you for sharing your 10/10 rating with us, Deepak. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

6/10 Okay

Lupe

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 5, 2023
Hello Lupe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

6/10 Okay

gerald

Stayed 1 night in Nov 2023
Response from Oniel Rediresponse Specialist on Nov 23, 2023
Hi Gerald,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Courtney

Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Dec 11, 2023
Hello Courtney, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Terrible

Diane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and skip on this hotel. The room smelled like mold and cigarettes. The ac/heatin unit was so disgusting that we didn't even turn it on with fear of what would come out of the vent. The bed sheets were stained/dirty and even the walls were stained. We tried to cancelled our reservation once we say the room and try to book another hotel. There was no available hotel below 490USD a night because of the pittsburgh game so we were stuck there. Very unplaisante and definitely will be the last time booking a red roof hotel.
Response from Kerry-Lee RediResponse Specialist on Feb 20, 2024
Hello Diane, Thank you for your feedback following your stay with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I am so sorry to hear that your most recent experience with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such a usual experience. You indicated the room smelled of smoke, the sheets were stained along with other listed concerns. Please know that your voice is of tremendous importance to us At Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

4/10 Poor

Peter

Traveled with group
Disliked: Cleanliness, amenities
the bathroom door was broken, the rooms smelled and was definitely not thoroughly cleaned before check in. would not suggest staying here
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 15, 2023
Dear Peter,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely sorry your stay was not to your expectations due to the faulty bathroom door and the unpleasant odor mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 Okay

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 14, 2023
Hello Jamie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 Poor

Philip

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing. We arrived a few hrs before check in and inquired about checking in early. The woman at the front desk, who was wildly inconvenienced as we distracted her from being on her cellphone, insisted a room wasn’t available yet despite the lot being mostly empty and that we also had to wait for house keeping to release a room. The housekeeper did a hell of a job preparing our room with multiple stains throughout our room. It’s the little touches that you really appreciate when traveling.
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 14, 2023
Dear Philip,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely disappointed to read that the lack of cleanliness of your room and the wait at check-in hindered your stay. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 Okay

Joseph

Traveled with family
Very congested
Stayed 1 night in Nov 2023

10/10 Excellent

Saprena

Business traveler
Stayed 1 night in Nov 2023
Response from Devorine Red Roof Management on Nov 12, 2023
Thanks for sharing this perfect rating of your stay at Red Roof Inn PLUS+ Pittsburgh South - Airport, Saprena. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rag left in bathroom
Dirty rag left in bathroom after cleaning. “Clerk said oh that happens
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 11, 2023
Dear Catherine,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We were saddened to read that your stay fell short of your expectations due to the unclean rag left in your bathroom. At Red Roof, our team make an effort to thoroughly clean and inspect our rooms, so your feedback is greatly appreciated.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Good

Deb

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Dec 2, 2023
Hello Deb,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Safety
Stay was last minute originally was schedule at the Motel 6 down the way. And realized it was a make shift Homeless establishment. Located your property online within 5 minutes and felt I made the right decision to be safe and comfortable in a clean establishment.
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 9, 2023
Hello Sanford,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. It's good to read that our comfortable and clean establishment met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

4/10 Poor

Viorel

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 21, 2023
Hello Viorel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Kenneth Buettner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to restaurants and shopping
Stayed 3 nights in Oct 2023
Response from Abigail Red Roof Management RediResponse Speciali on Oct 26, 2023
Hello Kenneth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof PLUS+ Pittsburgh South - Airport. I'm glad you found the location to be convenient for your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

4/10 Poor

Angely

Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 25, 2023
Hello Angely,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 31, 2023
Hello Javier,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Carie

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 11, 2023
Hello Carie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Came to Pittsburgh for Eagles concert at PNG Arena. 15 minute drive to concert. Comfortable bed. Great price $$ - excellent diner next door, and Sheetz across the street. Overall great choice to lay you head down for the night.
Stayed 1 night in Oct 2023
Response from Oniel Rediresponse Specialist on Oct 18, 2023
Hi Patrick,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our beds comfortability and prices were to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 28, 2023
Thank you for sharing your 4/5 rating with us, Samantha. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Brett

Stayed 3 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 9, 2023
Thank you for sharing your 4/5 rating with us, Brett. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Red Roof is a Good Value
Very busy...reservation is recommended! Plenty of parking. Road noise is minimal. Small room, but very clean. Provides lots of pillow firmess options. Bed is flimsy, but did not cause a concern. Sink was loose but functional. Bathroom is very small, but fully functional. A hairdryer is NOT provided. One night cost just under $70 and presented a good value.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 15, 2023
Thank you for sharing your feedback with us, Timothy. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our abundant parking and our clean rooms. However, you made mention of the small bathroom and the bed not being to your liking. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Carlos

Liked: Staff & service, amenities
Disliked: Cleanliness
I like the location it is very convenient for the price, something that I would change the cleaning services. The floor of my room was full of steps prints like no one has ever mop the floor
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 11, 2023
Thank you for sharing your feedback with us, Carlos. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of location's convenience and price. However, you made mention of the poor floor cleanliness. As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Frank

Disliked: Staff & service, amenities, property conditions & facilities
Broken lav Faust, no hot water, filthy floors, entry door handle broken. Cannot say enough abolt how terrible this place is
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 9, 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport, Frank. I am sorry that your experience did not meet your expectations. You stated that the broken door handle and the lack of hot water, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Greg

Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 28, 2023
Thank you for sharing your 5/5 rating with us, Greg. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Stayed 3 nights in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 9, 2023
I appreciate the time that you took to share your sentiments with us, Kevin. Our team at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Tori

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tianna RediResponse Specialist on Oct 2, 2023
Hello Tori,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I were disappointed to see your 2/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Sarah

Liked: Staff & service, room comfort
What we expected for the price. Nothing fancy and a bit run down, but clean and had a comfortable bed.
Stayed 1 night in Sep 2023
Response from Kamaria Red Roof Management RediResponse Special on Sep 27, 2023
Dear RALPH,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score following your stay. However, I sincerely apologize for the upkeep of the location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services at Red Roof. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 Terrible

Maikel

Stayed 2 nights in Sep 2023
Response from Kamaria Red Roof Management RediResponse Special on Sep 27, 2023
Hello Maikel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Needs a lot of updating and work-more than just paint! No extras AT ALL. Toiletries provided were poor.
Stayed 2 nights in Sep 2023
Response from Sashauna Red Roof Management on Sep 25, 2023
Dear Amanda,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I was thrilled to see you were pleased with the great location, prompting your 3/5 score. However, it's truly disheartening to see you highlight that the toiletries that were provided and the upkeep of the hotel was not to your liking. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tianna RediResponse Specialist on Oct 2, 2023
Hello Valued Guest, Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities
The young lady at reception was very good and check-in went smoothly. The room was clean. The cable offered C-Span and some movie stations. Parking is very convenient. The bathroom is very small! Overall a good experience. Would return.
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 9, 2023
Thank you for sharing your feedback with us, Suzanne. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our good receptionist and our clean rooms. However, you made mention of the small bathroom. As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist