Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Location: It was within walking distance to PNC Park which was why we stayed at this hotel. Great location and really nice hotel would stay there again.
The staff was great - they went out of their way to make your stay great. We didn't eat there because there are a lot of eating establishments in the area but the menu there looked really good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

A modern hotel in a historic building

Posted Jul 19, 2014
Pros: Hotel rooms were quiet, even though the hotel was busy.
Cons: Draperies were hard to close.
Location: As stated earlier, the hotel is in the center of the cultural district, and is a great choice if one is going to the theatre or symphony.
This was a very modern hotel in an old historic building in the cultural district. Check in was smooth, but upon check out, I was charged a valet parking fee, and I had NOT used valet parking. The charge was removed without question. Room was comfortable, but somewhat smaller than what I expected. All in all, a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Niantic, CT

Posted Jul 14, 2014
Location: excellent location to everything.
The first day and night the room was quite warm but it was handled properly by the front desk and we were quite comfortable after that.
5 out of 5
by A verified traveler

Great place to stay

Posted Jul 2, 2014
We had a wonderful stay. Everything was excellent - size of rooms, clean, hotel staff, restaurant, central location, quiet hallways. We will definitely stay there the next time we visit Pittsburg.
4 out of 5
Recommended
for Everyone
by Rick from Cleveland, Ohio

Extremely comfortable beds

Posted Jun 23, 2014
Cons: Front door staff. See the above.
The hotel is quite beautiful. It's wonderfully appointed and the rooms are tastefully decorated. Beds are extremely comfortable. It is located in the heart of the cultural district. Areas of improvement include: front door staff is friendly but not especially helpful. No effort was made to assist with baggage nor open doors. Room was lacking a make-up mirror for my wife.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable

Posted Jun 17, 2014
Pros: The location.
Cons: My husband ate breakfast and said that it was not very good and it was very expensive.
Location: It was close to the theatre district.
It was a very good experience. The staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by Joan from State College, PA

Great location

Posted Jun 1, 2014
This hotel has a great location in the cultural district and is also convenient to the north shore and its attractions. Easy walk to numerous restaurants and the trendy Market Square. The fitness facility is also first rate. Rooms clean and comfortable.
4 out of 5
Recommended
for Everyone
by Rick from Houston

Posted May 28, 2014
Very convenient, a walk to PNC field. Close to downtown scene.
4 out of 5
Recommended
for Everyone
by katie from Auckland

Perfect location to enjoy river and bridge.

Posted May 26, 2014
Great!!!! Morning walking across the bridge is beautiful.
3 out of 5
by A verified traveler

It was just ok

Posted May 19, 2014
Nothing about this made me think it should be rated more tha 3.5. The hotel bar staff was just okay. Not overly helpful or courteous. The rooms were clean but small. The interior while some of it was redone to look modern, a lot of it was old and looked incomplete. Not worth the extra $.
Comment from Hotel Management
May 20, 2014 by Paul, Hotel Management
Thank you for your feedback. our decor was intended to keep the integrity of an indigenous iconic hotel with old world charm and touches of modern elements. I am sorry you did not care for the way the hotel looked and we will use your feedback during our planning phase of our rooms renovation. We will get you into one of our larger rooms the next time you visit Pittsburgh as most of our rooms are large and spacious with great views! We look forward to helping you discover all that the Renaissance Pittsburgh has to offer. Sincerely, Paul Newmaster General Manager