Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel

Posted Feb 16, 2015
Pros: Location is great.
Cons: No one serviced our room and we were gone all day on Saturday. Not a real big deal as we were only staying two nights.
Location: Storm hit, so we just went to the SOHO resteraunt down the street and had a great meal for the whole family.
Great Room - we had a 1 bedroom suite. Furnishings are nice and updated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Darlington, PA

Excellent Hotel

Posted Feb 10, 2015
We booked this hotel for one night because we were going to the Garth Brooks concert at the Console Energy Center. It is amazing. I didn't realize that it was an extended stay hotel when I booked it. I can't speak for people who stay there long term, but for one night, it is the best hotel 8've ever stayed at. The front desk was very helpful in answering any questions. There is a hotel shuttle that will take you anywhere you want to go within 3 miles of the hotel. The room was very comfortable and was more like an apartment than a hotel room. Complete with full kitchen, living room, bedroom, and full bathroom. There was a pool, a gym, a billiards room, a theater, an office room (with computers and printers), a breakfast room, and a little convenient store area where you could buy snacks and drinks. The hotel is right across the street from PNC Park. The "room service" is actually food from a restaurant that is right across the parking lot. The free breakfast buffet was amazing! The food was so good and there were so many things to choose from. The only con that I could possibly list, is that they charge a daily parking fee of $22.00.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted Feb 4, 2015
Only 1 mile from Consol Energy Center. Clean rooms. However breakfast needs to be upgraded and more choices with different types of meat
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

A girls get away

Posted Jan 27, 2015
I booked the room for my daughter's sleepover. The room, staff, facilities were great. The breakfast was wonderful. Unfortunately, the only thing that I do not care for being charged for parking at the hotel. I feel that is a slap in the office to customers.
Comment from Hotel Management
Jan 27, 2015 by Front Office Manager, Hotel Management
I am happy that your daughter had a great sleepover and you guys enjoyed your stay. Our breakfast is delicious with a variety of hot and cold items. In being in an urban location, we unfortunately have to charge for parking since the hotel does not own the parking lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
It was good experience the overnight staff was a little rude.
Comment from Hotel Management
Jan 25, 2015 by Front Office Manager, Hotel Management
We appreciate you staying with us and sharing your experience. I apologize in regards to our overnight staff. I assure you this was not up to yours nor our expectations.We look forward to using your feedback as a training tool for future guest interactions. Thank you again and hope to see you in the future.
5 out of 5
by A verified traveler

Posted Dec 30, 2014
Cons: Breakfest was not the best
Came up for the Bengals Steelers game had a great weekend, will be back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia Beach, VA

Christmas visit 2014.

Posted Dec 27, 2014
We were visiting for the week for Christmas and needed a 2-bedroom suite as we brought my mother-in-law. The room was fantastic -- clean, spacious and comfortable. The location was ideal as we needed to get to various parts of the area. The staff was superb. We will stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
My family , I and husband , 7yo boy and 4yo girl , had comfortable stay and nice breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Great room for family

Posted Dec 2, 2014
Pros: The room, the cleaness, the staff
Just came back from pittsburgh with family trip for thanksgiving, we stayed at this hotel for 3 days 2 nights. We booked 1 suite room and 1 studio room. Both rooms are amazing, big room, very clean and that's out of our expectation. The satff really helpful, also got free wifi and free breakfast and they also prepare shuttle bus for complimentary. Will definetely come back to this hotel if we go to pittsburgh again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2014
Pros: Location
Great location and pet friendly. Clean and friendly staff.
Comment from Hotel Management
Jan 25, 2015 by Front Office Manager, Hotel Management
Our location is great for those who are sports enthusiasts. Our hotel is pet friendly with a $100 non-refundable fee. Thank you for staying with us.