Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 21, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great

Posted Jun 18, 2014 on Hotels.com
I have not met one unfriendly staff member, everyone is amazing. My daughter loves the waffle station at breakfast and the pool!! I like the full size fridge. I don't understand why the one bedroom suite doesn't have an oven but the studio suite does. Something to keep in mind also is that hotels.com says you are getting a bedroom suite when you're actually getting a studio suite. When I brought it to the staffs attention they changed but I did over hear them talking amongst themselves that they've been trying to get that changed. With that said, we've stayed there 3 different times and would definitely go back!!
5 out of 5
Recommended
by A verified traveler

Posted May 9, 2014 on Hotels.com
Great hotel close to things and very friendly staff
4 out of 5
Recommended
for Overnight Stay Before Destination
by Markovits from Philadelphia

This traveler left a rating score only Posted Dec 26, 2013 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by Paul from Toronto

Posted Apr 8, 2013 on Hotels.com
Great location for my stay, enjoyed good breakfast before heading out to my destination
5 out of 5
Recommended
by bcbb

This traveler left a rating score only Posted Feb 5, 2013 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Danielle

Pet Un-friendly

Posted Jan 21, 2013 on Hotels.com
I was very upset because when I booked the room, I asked the rep at Hotels.com to look for a pet friendly hotel. He failed to mention there is a $75 pet fee. The hotel receptionist was not helpful at all and continued to badmouth hotels.com, but offered me no discount or alternative.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2011 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2011 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler from Ohio

Convenient and Enoyable

Posted Apr 12, 2011
My boyfriend and I really enjoyed our stay at the Residence Inn. The location is great. It's close to all things in Pittsburgh and has a Quaker Steak, Buffalo Wild Wings, Rita's, a small shopping plaza and a mall all within walking distance.The only bad thing was that the ladies that cleaned the rooms knocked on our door at 9am and tried to get in the room while we were still in bed and woke us up.