Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Natrona PA

Nice hotel close to ballpark

Posted Sep 15, 2014
Excellent stay. Staff very helpful. Breakfast very nice.Close to PNC Park.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edgewood, KY

PNC Visit

Posted Sep 10, 2014
Our first visit to Pittsburgh, had a wonderful time! The hotel is right across the street to PNC Park. We took the shuttle to The Strip before the game, and after to the Incline. Our driver sugggested we walk the distance between the two inclines to view the city. What a wonderful veiw of the city after dark, must do! The subway is very close, allowed us to explore the city. I was very impressed with how friendly and helpful the staff was. We will come back again.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Walking distance to everything

Posted Aug 30, 2014
Hotel is right off the highway, across the street from Pirates stadium, short walk to Heinz field and plenty of food and bars. Place is clean, staff is friendly and accomodating. However, we found it to be pricey and unfortunately the walls are very thin. We heard everything from the elevator dinging to the traffic and construction going on 9 floors below. Still had a good time. Met our needs.
Comment from Hotel Management
Sep 3, 2014 by Cindy, Hotel Management
Thank you for taking the time to review our hotel! We are grateful for your response and will use your comments to improve. It has been our pleasure to have you stay with us, come back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Nice hotel

Posted Aug 26, 2014
Pros: everything
Nice place to stay and nice to have a free shuttle to get you around
4 out of 5
Recommended
for Everyone
by A verified traveler from w/nc

Posted Aug 14, 2014
awesome location for seeing downtown Pittsburg and a pirate game. excellent staff and felt very safe downtown with my wife and children.
2 out of 5
by A verified traveler from Pittsburgh PA

Overpriced hotel...small rooms...very noisy.

Posted Aug 10, 2014
Pros: Hotel staff
Cons: Room is already small. Air conditioning units should be quieter. Not much else can be done to improve location next to major highway. Overpriced.
The hotel, in my opinion, was very overpriced. It ended up costing $291 for one night. The room was very small. There was noise from the highway...route 279 and the air conditioning unit was so loud we barely got any rest. If I was paying $150 or so...then yes. But for $300...not at all worth it. Won't stay here again. More expensive than a night at Caesar's Palace in Vegas! I was expecting a room worth $300. This was similar to a Holiday Inn Express that I would stop at when driving long distances....highway noise and all. Very disappointing. Hotel staff was very nice, but the hotel itself was disappointing and very overpriced. Room itself was very small. Pictures online made it look a lot larger. Felt very confined. Spend a few extra dollars and stay at the William Penn. We will do that next time. Also, deadbolt on door didn't work.
Comment from Hotel Management
Aug 15, 2014 by Cindy, Hotel Management
It is disappointing to hear that you did not enjoy your stay with us. We strive to provide a great exepeience for our guests and we did not achieve our goal in your case, I apologize. We will certainly look into the issues you commented on. We are grateful for your repsonse and will use your comments to improve. Cindy Dohmlo, General Manager
Comment from Hotel Management
Aug 14, 2014 by Cindy, Hotel Management
It is disappointing to hear that you did not enjoy your stay with us. We always strive to provide a great experieince for our guests and we did not achieve our goal in your case. I apolozige for this. We will look into the issues you commented on and make the necessary adjustments. We are greatful for your response and will use your comments to improve. Thank you for staying with us. Best, Cindy Dohmlo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from wilmington,delaware

nice hotel right next to the ballp

Posted Jul 12, 2014
Pros: proximity to the ballpark and stadium and a free breakfast
Location: downtown was within walking distance
friendly staff who waited on me immediately,a nice clean room awaited with a view of the ballpark shuttle service was available as was a free breakfast
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jun 21, 2014 on Hotels.com
Cold powered egg in AM not very appetizing.
5 out of 5
Recommended
for Getaway With Friends
by pruettcc from Anderson, IN

"Friendly staff" "Close to Venue"

Posted Jun 21, 2014 on Hotels.com
Enjoyed stay very much. Hotel was very nice and staff was very friendly and helpful. Also there was A lot to see and do within A short distance. Will stay again.
5 out of 5
Recommended
for Business Travelers
by Jay from Buffalo NY

Always a pleasure

Posted Jun 11, 2014 on Hotels.com
Perfect for Pirates games. I stay here every time.