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Reviews of Super 8 by Wyndham Mars/Cranberry/Pittsburgh Area

2 out of 5
Super 8 by Wyndham Mars/Cranberry/Pittsburgh Area
929 Sheraton Dr, Mars, PA

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 385 reviews" "
Rating 8 - Good. 121 out of 385 reviews" "
Rating 6 - Okay. 81 out of 385 reviews" "
Rating 4 - Poor. 44 out of 385 reviews" "
Rating 2 - Terrible. 36 out of 385 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I requested a wheelchair accessible room. The room I received was barely called accessible. The bathroom was ok, but the sink was too high to easily use, and the mirror was also placed too high as all I could see in it was the top half of my face. The sleeping area was too crowded. The chair that was at the desk had to be moved in order for the wheelchair to fit through to get to the bed. The bed was a good 5 inches above the seat of the wheelchair. If I had been staying alone there would have been no way for me to get onto the bed. This hotel is not wheelchair friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.

8/10 Good

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property it was clean, convenient and quiet
Stayed 1 night in Mar 2024
Response from Dev on Apr 6, 2024
Thank you for the review! Glad you enjoyed your stay :) we look forward to seeing you again next year as well Pearl!

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was in very poor condition. Also our sheets had hair in them. The sheets had burn holes in them and a stain. The pillow cases were gray. Breakfast had a juice machine with no juice. No amenities either. The reason given was there vendor didn't deliver any.
Stayed 6 nights in May 2022

4/10 Poor

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were greeted by two women in the parking lot who had their money returned to them after entering a filthy elevator and a key that didn’t work to their apartment. They went off looking for vacancy in another hotel. Because we had pre-paid for this room in Toronto Canada, we gambled. The fire alarm had been pulled off the wall and was missing, we couldn’t stay in the washroom for too long because the fan was screaming at us. We didn’t bother taking a shower because it was so loud. Our greeter at the front desk was polite, non-apologetic and the last person you would want to greet visitors. She was nice but distant, a little flaky sorry about that. I will be returning this way from Florida at the end of April. I will not stay there. We were fortunate to stay on the first floor, oh also the door lock mechanism is been torn off the wall. We did inspect the elevator the two ladies complained about, and there was an accumulation of mud and dirt, dust filth in the corners. Clearly the owner of this hotel has never visited it or like his employee just takes it day by day.
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of shopping and food choices near-by. 5 min from Pittsburgh Penguins practice facility.
Stayed 3 nights in Mar 2022

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Mar 2022

10/10 Excellent

Anantha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The hotel was nothing like the picturea, front desk person kept asking for tips. Awful dirty place to stay.
Stayed 1 night in Mar 2022

10/10 Excellent

Giovanni battista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean. Good staff
Stayed 1 night in Feb 2022

4/10 Poor

James

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, dingy, smelly, poorly lit hallway.
Stayed 1 night in Feb 2022

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not be in operation.
Had to change rooms 5 different times before we found something tolerable. Nonfunctioning heating unit, lights not working or missing bulbs, missing smoke alarms, rotting food left behind in the microwave, fungus in a fridge left wide open, fire extinguisher missing in lobby, giant bugs all over the room, dirty worn clothes and underwear hanging in the washroom, hair in the tub and all over the floors, safety latches were broken on several room doors.. this was a nightmare and a safety hazard.
Stayed 1 night in Nov 2021

2/10 Terrible

Syeda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

Lurdes

Liked: Room comfort
Disliked: Cleanliness, staff & service
Very dirty hallways and carpet
Very strong chemical smell. Lingering and unpleasant. Difficult to open room door and pretty hard to lock the door. Shower was very leaky. The person at front desk was not concerned about the smell in the room and did not offer any solution. She said that hotel was full and there were only a few cars parked in the hotel parking. Very disappointing for a super 8 hotel. We expected much better.
Stayed 1 night in Nov 2021

4/10 Poor

Jared

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Kurt

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Elizabethann

Stayed 1 night in Oct 2021

4/10 Poor

Alison, Baltimore

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Young lady doing check in used exactly 8 words. Found a roach in the room. Interior security lock on room was broken. Breakfast room trash was overflowing next to the food.
Stayed 1 night in Oct 2021

4/10 Poor

Wei-Kai

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The shower curtain did not stay on the bar because there were loose screws. Water splashed out to the bathroom.
Stayed 2 nights in Oct 2021

6/10 Okay

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
My room was completely disgusting and looked like it had not been cleaned properly (let alone up to current COVID standards) in a long time. There was someone's pen on the hair dryer & a used washcloth on the bathroom door. Bathroom door knob was completely broke & I could not close the bathroom door. Hair dryer didn't work. Definitely will not be staying here again & I come to the area every year for a long weekend.
Stayed 2 nights in Sep 2021

4/10 Poor

Matt

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dated and dirty - would not stay here again.
DIRTY and DATED motel, and definitely not well maintained. Dirt was everywhere, and the hallways smelled of animal urine. Our room had no smoke alarm, urine stains on the bedspread, missing electrical outlet covers, a broken TV, mold growing on the floor - and cockroach's on the walls. The towels had many stains and we didn't feel comfortable using them. It appears as though the main focus of the hotel was for workers as there were many service trucks in the parking lot - including one who was doing body work and painting his truck when we arrived. I would not stay here again... Front desk staff didn't seem to understand requests, and when I heard others ask for another room due to broken sinks they were told the hotel was full. For $200 a night after taxes, I would have been better off renting a van and sleeping in the parking lot!! An embarrassment to the Wyndham name.
Stains on the walls.
Urine stains on the bedspread.
Missing outlet cover.
Mold / animal hair on the floor.
Stayed 2 nights in Sep 2021

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower could use a fix on the curtain rod.
Stayed 1 night in Sep 2021

6/10 Okay

Javier

Traveled with family
Had to buy my own towels. They smelled weird and some had stains. Overall room was fine. AC unit in the room was great. Bed was comfortable.
Stayed 3 nights in Sep 2021

10/10 Excellent

Zach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman behind the check in desk was phenomenal.
Stayed 1 night in Sep 2021

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2021

8/10 Good

Verified traveler

Stayed 7 nights in May 2021

4/10 Poor

Wanda

Disliked: Cleanliness, property conditions & facilities, room comfort
It was not clean plus my key would not work at times plus my door was hard to open the outside was ver y dirty woth trash every where
Stayed 7 nights in May 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It took forever to check in. I just needed a place to stay for the night because as a nurse i work late hours and i closed on my house in the morning.at this location. But, i will never return to this place again. I would've felt more secure sleeping in my car
Stayed 1 night in Apr 2021

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Room smelled badly of cigarette smoke. Cob webs on the ceiling. Smoke detector was missing. Sink was filthy and drain very slow. Hot water took forever.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities
It was quiet and seemed safe, but a bit run down. Took quite awhile for the water to heat up in the sink and shower, otherwise everything worked fine
Stayed 1 night in Mar 2021
Response from GM on Mar 21, 2021
Thank you for choosing Super 8 in Mars/Cranberry, PA. Glad you were satisfied with your stay. We will get those water heaters checked out. Have a nice day!

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean and cheap
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Walked in, got the room key, staff was friendly, room was clean
Stayed 1 night in Dec 2020

2/10 Terrible

Dana, Mars,Pa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has roaches. The rooms are nasty and dirty. The hallways are gross. The elevator was broke
Stayed 1 night in Oct 2020
Response from Gm on Oct 20, 2020
Sorry for the issues you have experienced at the hotel. We have fixed the elevator and have called pest control to check the area.

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Giselle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

GARY

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Good clean rooms and very quiet place
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the conjoining rooms. We could hear everything that was going on in our neighbor’s room. It was awful.
Stayed 1 night in Mar 2020
Response from GM on Mar 17, 2020
Thank you for choosing the Super 8 in Cranberry/Mars. We are sorry to hear this. We will make you you do not get the conjoining rooms next time around. Hope to see you again. Thank You!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
We liked how it was cheap didn’t like the breakfast and how clean it was
Stayed 1 night in Mar 2020

8/10 Good

Eunice

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service clean rooms and very quiet place
Stayed 1 night in Mar 2020
Response from GM on Mar 12, 2020
Thank you for choosing the Super 8 Cranberry/Mars, PA. Glad to hear you enjoyed your stay.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a little bit of truck traffic noise but not too bothersome. Good overnight stop on way home from Florida.
Stayed 1 night in Mar 2020
Response from GM on Mar 12, 2020
Glad to hear your stay was a pleasant one. Have a great trip and enjoy the warm weather in FL. Hope to see you again on your way back. Thank You!

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service experience clean rooms Very quiet place
Stayed 1 night in Feb 2020
Response from GM on Feb 26, 2020
Thank you for choosing Super 8 in Cranberry/Mars for your hotel accommodations. Glad you enjoyed your stay all around. Hope to see you again next time you are in the area.

2/10 Terrible

Bashar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room. noisey and not clean.
Smelly room. noisey and not clean.
Stayed 1 night in Jan 2020