Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from D.

Great hotel, great location- close to everything.

Posted Jul 24, 2014
Hotel was beautiful. Had a great stay, but had a few concerns. Pool was great, but hot tub was boarded up- really wanted a hot tub, which was part of the reason we chose this hotel. Also, the lights in the sauna didn't work- hard to regulate the settings if you can't see!
3 out of 5
Recommended
for Couples
by A verified traveler from Wheeling, WV

Nice for a one night stay, but just ONE night.

Posted Jul 21, 2014
Pros: Cleanliness.
Cons: Air system, odor, updates.
Location: We went to a Pirates game, National Aviary, Dav&Busters, and the Improv - all within 15min of the hotel.
The hotel was clean, but it had an awful odor (old, mildew, dust). We had the air on the lowest it could possibly go, but it was still muggy - not necessarily helping the smell. Also, the TV is very small. But overall, a clean room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
Excellent hotel. Not easy to find the parking lot. Older hotel. But staff was awesome.
5 out of 5
Recommended
for Everyone
by Bart from St.Catharines, ON Canada

close to Heinz field, 30 min walk

Posted Jun 29, 2014
Pros: nice and comfortable
Cons: no
Location: went to Heinz field to see luke bryan concert. about a 35 min walk
Took my family to see Luke Bryan concert. We drove to Pittsburgh from Canada. It was the closest to see him
5 out of 5
Recommended
for Everyone
by A verified traveler

Westin near Convention Center

Posted May 19, 2014
Our stay at this hotel was very positive. The room was very clean, the beds were very comfortable. The pillows, towels and shower were wonderful. We will definitely stay again when we are in Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Great hotel with easy access to convention center!

Posted Apr 15, 2014
We were in town for a cheer competition. The facility was more than we expected. It was very nice, clean and everyone was very friendly! My daughter and I especially loved the room service. The food was brought up in a timely fashion and tasted excellent! We also look for a pool to be at any hotel we stay. The pool at this hotel was very nice, my daughter thoroughly enjoyed it! We would definitely stay at the hotel again!
5 out of 5
Recommended
for Everyone
by A verified traveler

tekko con

Posted Apr 14, 2014
Pros: staff was helpful
Location: in downtown area. plenty of restaurants and shops within walking distance
awesome experience. one night i ordered room service and it never came. i called the desk and the girl said the order was never put through and offered to send something for free.
4 out of 5
Recommended
for Everyone
by Matt from Morgantown WV

Great convention hotel

Posted Apr 7, 2014
Pros: Staff, location
Cons: Get rid of the card readers to turn on the lights in the room
Location: Convention center, resturaunts.
Nice enough rooms, not terribly crowded even during a convention
3 out of 5
Recommended
for Everyone
by A verified traveler

Not overly impressed

Posted Apr 6, 2014
My husband stayed at the Westin for an overnight getaway. We were expecting a very nice hotel for the price but we were a little disappointed when we got there. Although the bed was comfortable! Probably will not spend that kind of money again on that hotel.
4 out of 5
Recommended
for Everyone
by cc from Toronto

nice hotel in downtown (I suppose)

Posted Mar 24, 2014
the hotel looks nice from both inside & outside. I found the rooms quite comfortable but my dad complains that the quilt is really heavy. what I found annoying is the sound insulation facilities. I could hear people talking and laughing in the hallway all night!