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Reviews of National 9 Inn Placerville

2 out of 5
National 9 Inn Placerville
1500 Broadway, Placerville, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 360 out of 950 reviews" "
Rating 8 - Good. 362 out of 950 reviews" "
Rating 6 - Okay. 155 out of 950 reviews" "
Rating 4 - Poor. 44 out of 950 reviews" "
Rating 2 - Terrible. 29 out of 950 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Other than the dirty bathroom and the very filthy walls and carpet, the idiots in the room above me were deliberatly stomping on floor. Then after I tell them to knock it off, they did it even harder. This went on for about 3 hours, and again on the second night. The desk clerk was very friendly and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

David, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager very helpful and cheerful
Stayed 1 night in Mar 2024
Response from All of us :) on Apr 2, 2024
Thank you Thomas, it is always a pleasure to have you stay as our guest :)

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Check-in staff (Sharon) was very, very friendly and a pleasure to work with.
Stayed 1 night in Mar 2024
Response from All of us :) on Mar 27, 2024
Thank you Ronald, we are so pleased to know that you enjoyed your stay with us. We enjoyed having you as our guest :)

10/10 Excellent

Sukhwinder

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from All of us :) on Mar 27, 2024
Thank you Sukhwinder, we enjoyed having you as our guest, safe travels and happy trails :)

4/10 Poor

Himanshu

Traveled with family
Disliked: Amenities, property conditions & facilities
Website mentioned "continental breakfast" included. Staff seem offended that I even asked the question about breakfast
Stayed 2 nights in Mar 2024

6/10 Okay

Suzanne

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Love this place
Stayed 2 nights in Mar 2024
Response from All of us :) on Mar 7, 2024
Thank you Larry, we love having you as our guest :)

8/10 Good

Jeff

Business traveler
Liked: Property conditions & facilities
We liked the convenience
Stayed 1 night in Feb 2024
Response from All of us :) on Mar 19, 2024
Thank you Jeff :)

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from All of us :) on Mar 23, 2024
Thank you Chris, we are so pleased to know that you enjoyed your stay.

10/10 Excellent

Althea

Liked: Cleanliness, staff & service
Older property
Stayed 3 nights in Feb 2024
Response from All of us :) on Feb 15, 2024
Thank you Althea, we are so pleased to hear that you enjoyed your stay! We loved having you as our guest :) Safe travels and the happiest of trails :)

8/10 Good

Phaedra

Stayed 1 night in Feb 2024
Response from All of us :) on Mar 23, 2024
Thank you Phaedra, we are so pleased to know that you enjoyed your stay. Safe travels and happy trails.

2/10 Terrible

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like the holes in the wall, the rust on the bathroom lights and fixtures, and especially disliked the cockroaches.

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from All of us :) on Jan 19, 2024
Thank you Jeremy, we are so happy to know that you enjoyed your stay as our guest and we loved having you stay with us :)

10/10 Excellent

Marye L

Liked: Cleanliness, staff & service, property conditions & facilities
Love staff, clean, peaceful, calm, relaxing
Stayed 1 night in Jan 2024
Response from All of us :) on Jan 18, 2024
Thank you Marye, you are a true joy to have as our guest :)

10/10 Excellent

Marye L

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful.
Stayed 1 night in Jan 2024
Response from All of us :) on Jan 17, 2024
Thank you Marye, we love having you as our guest :)

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from All of us :) on Jan 17, 2024
Thank you Stephen :)

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from All of us :) on Jan 17, 2024
Wow! Thank you Eli :) We are so happy to know that you enjoyed your stay with us :) Safe travels and happy trails :)

10/10 Excellent

Scott

Liked: Staff & service
First of all the staff (Lady at the front desk) is the nicest person you would ever want to meet! Stayed there multiple times and they are awesome! The rooms are clean as one could expect for not being updated in decades ,,,,but clean towels and sanitary. Down home comfortable place to stay if you dont expect room service type of stuff. Not fancy but very Comfortable Happy and Safe.
Stayed 2 nights in Dec 2023
Response from All of us :) on Jan 17, 2024
Thank you Scott, we are so happy to know you enjoyed your stay. It is always a pleasure to have you two as our guest :)

8/10 Good

Marye L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Sharon at front desk takes excellent care of everyone. Grateful
Stayed 1 night in Dec 2023
Response from All of us :) on Jan 18, 2024
Thank you Marye, it is always a pleasure to have you with us :)

10/10 Excellent

Marye L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. Room clean
Stayed 1 night in Dec 2023
Response from All of us on Dec 14, 2023
Thank you Marye, we are happy to hear that you enjoyed your stay with us. We love having you as our guest!

8/10 Good

Judy Ann

Liked: Cleanliness, staff & service, room comfort
Good for two nights.
The upstairs room was clean with the refrigerator, micro and AC/heater reasonably comfortable. Because initially I had requested a downstairs room the check-in lady gave me the handicap room without alerting me first. That room was very cold especially in the handicap bathroom. There was no eating table and the microwave was operationally weird? I would pay more attention to the comforts of the handicap room. Pillows in both rooms need serious replacing. Luckily I travel with my favorite sleeping pillow, since it seems to be a problem with most small town overnight hotels. One more thing.. one of your longer-term guests had trash visibly in the car.
Stayed 2 nights in Dec 2023
Response from All of us :) on Jan 17, 2024
Hi Judy, thank you for such an honest review :)

10/10 Excellent

Zane

Stayed 1 night in Dec 2023
Response from All of us on Dec 14, 2023
Thank you Zane, we loved having you as our guest. Safe travels and happy trails!

4/10 Poor

Raul

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Leak in the bathroom and old property
Stayed 2 nights in Nov 2023

6/10 Okay

Marvin

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy -- perfect for a one night stay. The woman at the front desk was lovely. She made my partner and I feel very welcome!
Stayed 1 night in Nov 2023
Response from All of us :) on Nov 22, 2023
Thank you Erika, we loved having you both as our guest and we are so pleased to know you both enjoyed your stay with us :) safe travels and happy trails :)

4/10 Poor

Scott

Business traveler
Liked: Cleanliness
Cold Shower, no thanks.
This was a work trip, and trying to get checked into the hotel pretty quick as i was on limited time. First I was given the wrong room key, not a huge deal. Then when I got the second key, the hot water didnt work. I brought this to their attention, and they were not able to fix it, or move me to a room with working hot water. So as I was on limited time, I took a quick cold shower before going to work. Other wise the room was pretty ok. Was heated by one old plug in space heater.
Stayed 1 night in Nov 2023

8/10 Good

Gayle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older Motel Inn, but it was clean, warm, and a hot shower. Slept well, quiet location.
Stayed 2 nights in Nov 2023
Response from All of us on Nov 13, 2023
Thank you Gayle, we appreciate you taking the time to share your experience. We loved having you as our guest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
National 9 is always our first pick when staying in the area, great rates, clean, and quiet. Receptionist was very kind and welcoming.
Stayed 1 night in Nov 2023
Response from All of us :) on Nov 14, 2023
Thank you for such a wonderful review :)

4/10 Poor

Philip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was a safe place to stay overnight. The bathtubs and toilet and floors were clean but the wall and corners were dirty. The sink was clean the carpet and beds were clean the room needs to be dusted.
Stayed 1 night in Nov 2023
Response from All of us :) on Nov 14, 2023
Thank you Philip, we loved having you as our guest and we appreciate your honest review :)

2/10 Terrible

Michael

Stayed 1 night in Oct 2023

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The Check in Host was amazing!!! So nice and helpful. Makes the stay all the more better.
Stayed 1 night in Oct 2023
Response from All of us :) on Nov 16, 2023
Good morning Emily, thank you for your kind review :) we loved having you as our guest, and we are happy to hear that you enjoyed your stay :)

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Extremely clean, great staff and perfect rooms. For the price, it's an absolute steal!
Stayed 1 night in Oct 2023
Response from All of us :) on Nov 14, 2023
Thank you Benjamin, we are very happy to know that you had a great stay as our guest :) safe travels and happy trails :)

4/10 Poor

Megan

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The sign says no for a reason
We knew what we were paying for. It was still worse. Our toilet was clogged upon arrival. When we called the front office, they delivered us a plunger. We finally got it working before check out. Bed and towels were clean, but walls and baseboards were disgusting. They do have secure doors now though
Stayed 1 night in Oct 2023
Response from All of us :) on Nov 14, 2023
Hi Megan we apologize that we missed the mark , however we appreciate you giving us a try. Safe travels and happy trails :)

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
quiet and in mountains
Response from All of us :) on Oct 27, 2023
Thank you Robert :)

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
off the beaton path very clean rooms
Stayed 1 night in Oct 2023
Response from All of us :) on Nov 14, 2023
Thank you Robert, we loved having you as our guest and we are happy to hear that you enjoyed your stay :)

8/10 Good

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older, but clean and well maintained proerty
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 27, 2023
Hi Wesley, thank you for honest review. We love having you as our guest :)

6/10 Okay

Mirja

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dust covered baseboards, stained carpet. Bed was decent.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 27, 2023
Thank you Mirja, we appreciate your honest review :)

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 22, 2023
Thank you Jeffrey, we loved having you as our guest :) safe travels and happy trails :)

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a typical no frills motel but the staff was both pleasant and pro-active. Check in and check out were quick and simple, the room and place was clean. When we returned to the hotel at night it appeared that all of the parking was occupied but the staff assured us we could also park on the other side of the fence from the property, which was also lit well enough. It was possible to hear some traffic noise through the door, but it was not loud at night.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 22, 2023
Hi Jon, thank you for taking the time to write this very kind review. We are pleased to hear that you enjoyed your stay with us :) We'd love to welcome you back anytime :) safe travels and happy trails :)

8/10 Good

Harrison, Gallup

Liked: Cleanliness, staff & service
Basic hotel, perfectly adequate. Very friendly staff.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 22, 2023
Thank you Harrison, we appreciate you being our guest :)

8/10 Good

Mary

Stayed 1 night in Oct 2023
Response from All of us :) on Nov 14, 2023
Thank you Mary, safe travels and happy trails :)

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 27, 2023
thank you :)

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice.
Stayed 2 nights in Oct 2023
Response from All of us :) on Oct 16, 2023
Thank you Keith! We loved having you as our guest, and we are happy you enjoyed your stay :)

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable. For a vintage Motel at a budget price, this one is particularly well cared for. The room was very clean and owners were pleasant. The solid construction of the place kept me from hearing the neighbors.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 16, 2023
Hi Paul, we are happy to hear we aced it :) we loved having you as our guest :) safe travels and happy trails :)

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service
Clean and good location but outdated.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 27, 2023
thank you Meredith :)

10/10 Excellent

Howard

Liked: Cleanliness, staff & service
Nice people. Some of the bedding had burn holes in it snd towels had stains
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 27, 2023
Hi Howard, thank you for bringing these things to our attention. We appreciate you being our guest :)

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy, room was clean and people very friendly. Would stay again.
Stayed 1 night in Oct 2023
Response from All of us :) on Oct 8, 2023
Thank Cheryl, we are happy to know you had a comfortable stay.