Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Conveniently located.

Posted Nov 30, 2014
This place is close to all the apps and mall. Restaurants close by as well. Hotel is well furnished and comfortable. I would definitely stay here again.
Comment from Hotel Management
Dec 1, 2014 by Robert, Hotel Management
Thank you for staying with us and for using Expedia. I will be sure to share your comments with the staff. Happy Holidays
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Béloeil, Qc

Belle emplacement pour le magasinage!

Posted Nov 28, 2014
Pros: Définitivement la piscine!
Cons: Le service au moment du check-out. J`aurais aimer que la personne montre moins d`empressement à mon départ!
Location: La piscine est super. L`emplacement est vraiment parfaite au magasinage.
L`hôtel avec la plus grosse piscine de Plattsburgh! Le buffet déjeuner est très bien.
Comment from Hotel Management
Nov 30, 2014 by Robert, Hotel Management
I am glad you enjoyed the pool and breakfast. Safe travels
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newmarket, ON

Everything we expected

Posted Nov 14, 2014
For a value priced stay, this hotel delivered. Very friendly and helpful staff, great pool, clean comfortable room with great tv channels and free wifi. Breakfast was the normal assortment
Comment from Hotel Management
Nov 21, 2014 by Robert, Hotel Management
Thank you for staying with us and using Expedia.com I will share your comments with the staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal, Québec

hôtel très propre et très agréable

Posted Nov 8, 2014
Pros: chambres très propres,déjeuner délicieux, personnel très courtois et gentils
Location: bons restaurants,magasinage fantastique et tout est proche
sommes allé avec des amis et famille et séjour fût très agréable et personnel très courtois,déjeuner très très bon et chambres très confortable, allons retourner pour un autre séjour
Comment from Hotel Management
Nov 16, 2014 by Robert, Hotel Management
I am glad you enjoyed your stay and thank you for acknowledging our staff I will be sure to share it with them. I appreciate you using Expedia to report on your stay. Safe travels
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal

Un hôtel à recommander!

Posted Oct 20, 2014
Pros: Amabilité du personnel, propreté, piscine, location.
Cons: Déjeuner : petite salle, donc à 9 h difficile de trouver de la place. Nous avons dû manger dans la chambre...
Location: Très bien situé, tout près du Centre Champlain
Très bel hôtel, situé tout près du Centre Champlain, très propre, piscine intérieure, petite salle de gym.
Comment from Hotel Management
Oct 21, 2014 by Robert, Hotel Management
Thank you for staying with us and using Expedia.com. I am glad you enjoyed your stay and I wish you safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Best western plattsburg

Posted Oct 19, 2014
Location: Plattsburgh, il n'y a rien à faire. Pas bon restos. À voir, Ausable chasm et Whiteface. Lake placid est plus attrayante à 1h30 de route.
Très bel emplacement. Personnel courtois. Très belle piscine intérieure avec chambre ayant un accès directe et une terrasse. Par contre, eau un peu froide. L'hotel gagnerait à changer ses lits doubles pour des lits Queen. Excellent buffet déjeuner, très complet. Cet hôtel est l'endroit idéal pour une nuit avant de se rendre à l'aéroport.
Comment from Hotel Management
Oct 21, 2014 by Robert, Hotel Management
Thank you for using Expedia to express your kind comments. I appreciate your desire for queen size beds instead of full. Unfortunately we just installed all new mattresses and box springs in our double bedded rooms. We do have 18 king bedded rooms available, 22 single beds available, two 2 room queen bedded suites and 8 large two room King suites to choose from. Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay in Plattsburgh NY

Posted Oct 13, 2014
We were looking for a clean comfortable and quiet hotel for our overnight stay and we were completely satisfied.
Comment from Hotel Management
Oct 16, 2014 by Robert, Hotel Management
Thank you for staying with us and using Expedia. I hope you enjoyed the Adirondack Coast during your stay. Safe travels
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Posted Oct 9, 2014
Pros: Hotel was near the highway and many many eating establishments
Friendly staff. Hotel is in a good location. Layout of the hotel is a little confusing.
Comment from Hotel Management
Oct 12, 2014 by Robert, Hotel Management
Thank you for staying with us and for using Expedia to report on your stay. I appreciate you acknowledging the staff I will pass it on to them. Safe travels to you and your family
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay

Posted Sep 30, 2014
Pros: Clean, comfortable and during our stay quiet.
Cons: Some very basic maintenance... caulking, fresh paint, etc. The young lady at check out would benefit from some training but she was fine.
Location: This is right in Plattsburgh. You can walk to some restaurants, the mall, starbucks for coffee in the a.m. Not far from Ausable Chasm, orchards, etc
We had a very nice stay at this hotel. The front desk agent who checked us in was exceptional. Our room was clean and comfortable. The housekeeping staff was very friendly and professional. The bathroom would have benefited from fresh caulking but was otherwise clean and tidy. The breakfast includes eggs, bacon or sausage, sausage gravy, cereals, juices, coffee, yogurts, waffles, etc. It would have been nice to have milk to drink for those of us who do not care for juice. This is a pet friendly hotel as well which we had not realized until we saw dogs in the hallways. If you have allergies this is important to note. The pool area is nice. The rooms are spread out so be prepared to walk long hallways and corridors. We also did not see an elevator so if you have difficulty with long walks or steps be sure to request a room close to the dining room, pool, etc.
Comment from Hotel Management
Oct 2, 2014 by Robert, Hotel Management
Thank you very much for your in depth review of my Inn and for using Expedia. We will be starting the process of removing tile from 48 shower enclosures and replacing the former tile with a contemporary 12 X 12 tile. Safe travels to you and your family
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Weekend get-a-way

Posted Sep 29, 2014
Pros: Location, cleanliness, location to many area amenities.
Cons: Update the decor a bit ...
Location: Restaurants, shopping, generally a lot to do all around within close proximity to the motel.
We stayed for only one night, for a wedding we were attending nearby. Very nice area - close to LOTS of restaurants, shopping, etc. Very clean - hotel staff were very pleasant and extremely helpful. Some of the decor is a bit outdated, but again, it was very clean. I would definitely stay here again ...
Comment from Hotel Management
Oct 1, 2014 by Robert, Hotel Management
Thank you for staying with us and using Expedia. I appreciate your kind comments. As a single owner I renovate various areas of the hotel every winter, but I can not do everything at once so it happens in sections. Starting in mid October we will be renovating 48 bathrooms in our South wing Safe travels