Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Clean but not the comfiest.

Posted Sep 6, 2014
Hotel is aged (doors, carpeting) but was really clean. Nice pools, wifi was shotty until wee hours of the morning. Beds were quite soft. Front desk quick and efficient. Didn't try included breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

good internet connection

Posted Sep 4, 2014
Pros: Good internet connection.
Good internet connection. Very nice people! Good location.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Good location

Posted Sep 3, 2014
Cons: Internet access or Wifi was a catastrofe! On and off all the times.
Nice one day stay, children enjoyed swimming pool and morning breakfast. Staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Clean, accommodating room

Posted Aug 30, 2014
Pros: The room was very comfortable with a microwave, mini fridge, writing desk and round table.
Cons: The ice machine on the first floor was broken.
Location: Great location adjacent to awesome food.
Great hotel with courteous staff, clean room, ample parking and convenient location.
2 out of 5
by A verified traveler from ottawa, canada

An overnight stay

Posted Aug 23, 2014
We were disappointed with the quality of our room. Specifically, the sheets on one of the beds had holes in them and they were also stained which was rather disturbing. The beds were not very comfortable and the blankets and bedspreads need to be replaced. The hotel staff was extremely friendly and helpful. We would not choose to stay here again.
2 out of 5
by A verified traveler from from Verdun

Hotel with potential

Posted Aug 19, 2014
Pros: Liked the breakfast included in the price.
Cons: The wrinkled sheets give the impression that they were not changed.
Location: Hotel is near Anthony's restaurant which was the main reason of our stay in Plattsburgh.
After finding a bug in our bed we were promptly given another room.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Yorok

Reasonable price

Posted Aug 14, 2014
Hotel room is not wide but it's enough. Microwave and the refrigerator is equipped. This is convenient !
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Shopping trip

Posted Aug 13, 2014
We loved it ! It was perfect for oir needs and the outdoor pool was perfect. Definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Nice rooms, clean outdoor swimming pool

Posted Aug 11, 2014
Pros: Modern rooms, free breakfast with lots of choices Hotel staff was very nice
Cons: Patio furniture (pool area) needs updating Pool area could be much nicer (add some plants/flower) and cleaner
Location: Near I-87, Mall, restaurants. You need to get back on I-87 if you want to go to the public beach
Stayed for on night August 9th through 10th. Booked with Expedia, no hassle at registration. Room was not available until 2:30PM. Nice modern and clean room, a bit humid though (light smell). Good water pressure in the shower. Beds : ok but I prefer a firmer mattress. Nice clean outdoor swimming pool, but lounging area a bit cramped and not that well maintained (stuff lying around, some dusty/dirty areas). Very basic and few patio furniture, no umbrellas. The pool seems much smaller than what I saw online. Breakfast bar with lots of choices but when we got there around 9AM : total chaos! Trash cans spilling out, dirty counters, no spoons, etc. (they seemed to be low on personnel, girl doing check outs was trying to help clean and fill up the breakfast bar).
1 out of 5
by A verified traveler from ny

Head to the beach instead!

Posted Aug 10, 2014
I stayed at this hotel bc of the pool but check in is at 3 pm so I went to the beach and never got to use the pool. The location of this hotel is super depressing bc in the middle of highways and very industrial area. There is a huge cell phone tower nearby. And staff seemed stressed out and not very friendly. Overall it was sort of creepy and not great experience. I would always go for the Hampton inn instead.