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Artisan Family Hotels And Resorts Playa Esmeralda

3.5 star property
Beach spa retreat walking distance from Chachalacas Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Artisan Family Hotels And Resorts Playa Esmeralda

Photo gallery for Artisan Family Hotels And Resorts Playa Esmeralda

Couples treatment rooms, sauna, spa tub, steam room, body treatments
On the beach, beach umbrellas, beach towels, beach massages
Exterior
Grand Suite, Ocean View | In-room safe, individually furnished, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview of Artisan Family Hotels And Resorts Playa Esmeralda

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666
  • Popular LocationChachalacas Beach18 min walk
  • Popular LocationChachalacas Dunes22 min drive
  • Popular LocationVeracruz Aquarium41 min drive
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)42 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View | In-room safe, individually furnished, laptop workspace, blackout drapes

Grand Suite, Ocean View

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Double Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Jetted bathtub
  • 624 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Premium Suite

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite

Senior Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Senior Suite

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room Single Use

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Double Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Garden view

Junior Suite, Garden View

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite

In-room safe, individually furnished, laptop workspace, blackout drapes

Elite Suite

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Suite, Ocean View

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 624 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master With Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa Chachalacas

Located in Playa Chachalacas, Artisan Family Hotels And Resorts Playa Esmeralda is in a regional park and on the beach. Zocalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Chachalacas Beach and Chachalacas Dunes. Traveling with kids? Don't miss Veracruz Aquarium.
Visit our Playa Chachalacas travel guideOpens in a new window
View more Resorts in Playa ChachalacasOpens in a new window

What's nearby

  • Chachalacas Beach - 18 min walk
  • Chachalacas Dunes - 22 min drive
  • Veracruz Harbour - 38 min drive
  • Veracruz Aquarium - 41 min drive
  • Playa Juan Ángel - 50 min drive

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 42 min drive

Restaurants

  • El manglar - 3 min walk
  • Restaurante "El Paraiso - 4 min drive
  • Restaurante de colores - 20 min walk
  • Higuera Blanca Restaurante - 13 min drive
  • Taqueria la Jirivilla - 8 min drive

About this property

Artisan Family Hotels And Resorts Playa Esmeralda

Family-friendly resort near Chachalacas Beach
Located close to Chachalacas Dunes, Artisan Family Hotels And Resorts Playa Esmeralda provides a marina, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and beach volleyball. Treat yourself to a manicure/pedicure, a body treatment, or hydrotherapy at Wellness Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and massage treatment rooms
  • Concierge services, smoke-free premises, and a billiards/pool table
  • A porter/bellhop, beach towels, and a front-desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch HDTVs with digital channels and DVD players
  • Free infant beds, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM–11:00 AM for a fee: MXN 65–200 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Alava
  • Fish Market
  • Skybar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • TV in common areas
  • Water skiing

Family friendly

  • Arcade/game room
  • DVD player
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65–200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

Does Artisan Family Hotels And Resorts Playa Esmeralda have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Artisan Family Hotels And Resorts Playa Esmeralda?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Artisan Family Hotels And Resorts Playa Esmeralda on May 6, 2024 start from $107.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Artisan Family Hotels And Resorts Playa Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artisan Family Hotels And Resorts Playa Esmeralda?

There is free parking nearby.

What time is check-in at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-out is at noon.

Where is Artisan Family Hotels And Resorts Playa Esmeralda located?

Nestled on the beach, this Playa Chachalacas resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Veracruz Harbour. Zocalo and San Juan de Ulua Castle are also within 32 mi (52 km).

Artisan Family Hotels And Resorts Playa Esmeralda Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 196 out of 488 reviews" "
Rating 8 - Good. 160 out of 488 reviews" "
Rating 6 - Okay. 64 out of 488 reviews" "
Rating 4 - Poor. 43 out of 488 reviews" "
Rating 2 - Terrible. 25 out of 488 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Davis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exact room that we already booked and paid for. Due to the late hour, there was no choice but to pay it so we could go to sleep. For that reason alone, the review is 1 star, but it doesn’t end there. The description of the room said partial ocean view but if we opened the curtains all we could see was people at the pool looking INTO OUR ROOM because they put us on the ground level. As for the restaurant, I waited over 40 minutes for food that was unremarkable. It was half as good and double the price compared with the other local restaurants in the area. Go literally anywhere else for food. The beach was nice and there were other nice amenities and events, but it was not enough to compensate for the feeling that they were just making up rules and policies to ask us for more money.
Stayed 2 nights in Apr 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot .
Stayed 3 nights in Jan 2024

4/10 Poor

adan

Stayed 3 nights in Dec 2023

8/10 Good

Samantha

Stayed 1 night in Dec 2023

10/10 Excellent

Isaul

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Traveled with family
Stayed 1 night in Oct 2023

6/10 Okay

Erick

Stayed 3 nights in Sep 2023

4/10 Poor

ANTONIO

Stayed 2 nights in Sep 2023

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
If this hotel is going to insist that you cannot check in early then they should be ready for you to check in at the appointed time. We were told at 2pm that we could not check in until 3pm so we went on a excursion and came back after 4pm to a crowded front desk on people trying to check in. We were told our room was not ready and was offered a late check out, which we did not need as compensation. After being persistent we were offered a couple of free drinks, that the server tried to charge us for, while we waited. When we initially arrived we did not have a ocean view room which I thought we had requested. The room we were going to have was $95 USD to upgrade to a ocean view room we were charged an addition $73 USD. That is a total of $168 USD for a room that is listed on the website for $119 USD. The room we were given included a living room separated by a door to the bed room. We had to keep the door separating the rooms closed because the air conditioning in the living room did not work and they never showed up to fix it. Except for the above issues the stay was pretty good. If you go and are looking for dining options, walk north up the beach to the restaurant next door.

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5