Fairmont Mayakoba

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Fairmont Mayakoba

Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
Couples treatment rooms, sauna, steam room, body treatments
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview of Fairmont Mayakoba

9.2

Wonderful

Highlights
  • Cleanliness is scored top 10% in Playa del Carmen by travelers.
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast available

Explore the area

Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course2 min walk
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationTres Rios Ecopark9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive
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Room options

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 1108 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 506 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 484 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 506 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 1075 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 957 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Casita Signature, Suite, 2 Queen Beds

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 504 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • 914 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 480 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 436 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Bambu Suite, 1 King Bed, Private Pool, Resort View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 1851 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 462 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 2206 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 2131 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 1496 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba is near theme parks and on the beach. While the natural beauty of Playa del Carmen Main Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Ferry to Cozumel. Traveling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • El Camaleón Mayakoba Golf Course - 2 min walk
  • Gran Coyote Golf - 6 min drive
  • Playa Xcalacoco - 9 min drive
  • Tres Rios Ecopark - 9 min drive
  • Quinta Avenida - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • Restaurante Hacienda - 9 min drive
  • Hix Bar & Lobby Lounge
  • Las Brisas Restaurant & Lounge Bar - 4 min drive
  • La Laguna Restaurant & Lounge - 2 min drive
  • Buffet Riviera - 9 min drive

About this property

Fairmont Mayakoba

Luxury family-friendly hotel
You can look forward to a golf course, a swim-up bar, and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Mexican cuisine and ocean views. The 24-hour gym offers Pilates classes and yoga classes; other things to do include snorkeling, sailing, and windsurfing. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • An outdoor tennis court, an electric car charging station, and express check-out
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 401 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, children's books, and art supplies
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 65-inch LED TVs with streaming services and premium channels
  • Furnished balconies or patios, childcare services, and free infant beds

All inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM–11:30 AM for a fee: USD 25–32 per person
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hix Bar & Lobby Lounge
  • Ki Beach Bar & Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (40,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25–32 per person
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Mayakoba ?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on Mar 20, 2024 start from $490.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba ?

Self parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Check-out is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of El Camaleón Mayakoba Golf Course, Playa Xcalacoco, and Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 mi (10 km).

Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1003 reviews" "
Rating 8 - Good. 184 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation. The accommodations were fantastic and the food was wonderful. Staff is very friendly and they go out of their way to make sure you are well taken care of. I can’t wait to go back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort with great pools and ideal for families (we are a couple with a 10 year old). Food at the seven restaurants on the property was excellent. Service in most cases was stellar. We stayed in a signature casita room which was very clean, well equipped and lux. Bathrooms are gorgeous and spa like. Nice balcony with view of the canals that run through the property. We will go again. Don't forget to book a boat tour of the brackish canals to see all the amazing wildlife including crocodiles, turtles, birds and fish.
Stayed 5 nights in Mar 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Lenise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expansive property with beautiful amenities. Check-in service can be better and experienced close to an hour delay from check-in time!
Stayed 5 nights in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property has a lot of world class amenities. The spa is top notch. The restaurants are great but way overpriced. The staff is trained to upsell and suggest the priciest options. Not really a hospitality mindset. This comes off as cheap when the property could be so much more for its guests. The Fairmont rooms are way below class. They need a lot of updates for the price. I wouldn't come back.
Stayed 4 nights in Feb 2024

8/10 Good

Scott alan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

General hotel information

Reasons to Book
Beautiful Rooms & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0