Ratings based on 23 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby Tilly from New York
Beautiful view. No hot water.Posted Dec 1, 2013
Beautiful and stunning view. Stayed in one of the villas, no hot water throughout the stay. Heard it was a common problem with the villas. No one came to fix it and was not allowed to change rooms. The food at the Al la Carte restaurant was mediocre.
for Everyoneby Karen from Panama City, Panama
The room had spiders web in the closetPosted Nov 9, 2013
Cons: On time housekeeping. More activities.
Even the staff is good, I had to ask the staff to clean the room and change the sheets. The soap quality is really bad. In general, the hotel is OK, but cant be rated as 4 stars, its around 3 stars.
for Everyoneby A verified traveler
Posted Nov 5, 2013
for Everyoneby LEA
Awesome view from restaurant and room balconyPosted Aug 27, 2013
Pros: Food and Panoramic view
Cons: Front desk staff needing training to learn how ti treat customers. I felt ethic discrimination because of background this should nor happen.
Location: Zoo at Liberia.
Hotel is within large villas development. 300 meters through step hill to he beach. There is golf like car that will take you down. I would not aadvise this to people with mobility problems unless you don't want to go to the beach which is dark grey soft sand just fine. I purchase all includive and foof did not disappoint. Good variety of dishes. At restaurant you can see nice blue parrots. Hotel manager should use left over fruits in feeders nearby. Also iguanas on site. Staff at front desk needs training to learn how to treat people. Staff at restaurant is awesome courteous smiling authentics . Barman is awesome! Will come back for sure.
for Couplesby A verified traveler
worst all inclusivePosted Aug 12, 2013 on Hotels.com
should not be and all inclusive please if your looking at the area for and all inclusive stay at the riu
for Everyoneby JORGE from COSTA RICA
THE WORST HOTEL ALL INCLUSIVE OF HISTORYPosted May 27, 2013
Pros: ROOM WAS NICE
Cons: THE ALL INCLUSIVE
THE WORST HOTEL ALL INCLUSIVE OF HISTORY, DRINK BAD, BAD SERVICE, THE WORST EVER WIFI, SNACKS? WHICH HAD NO SNACKS. I WILL NEVER RETURN.
for Everyoneby A verified traveler
Not goodPosted Dec 21, 2012
Location: Okay views
Not worth the money, go to Mexico! Costa Rican food was terrible. This hotel tries to save money the cheap way. All inclusive with terrible products, staff does not take tips so not helpful. Most things are half as$. Tacky place. If you like class and are thinking higher end do not go there!
for Everyoneby MSP from Pennsylvania, USA
Best Sunset I Ever SeenPosted Dec 8, 2012
Pros: Ocean view, sunset
Cons: Variety of food could be better
Best sunset I ever seen, very friendly staff and locals...
for Couplesby Robert from Toronto, ON, Canada
Middle of suburbiaPosted Dec 5, 2012
Pros: The veiw from the restarant was very good, and the beach was nice.
Cons: The location and staff was not as good as we had hoped.
Location: The Hotel location was surrounded by Condominiums, and other Hotels. Not much of a getaway resort
Condominiums over looking the Hotel, more Condominiums to the right and left and even in front. A road going up at step hill right in front of the hotel and the Truck and car traffic to go with them.
for Everyoneby Jo from New York, NY, USA
To be avoided.Posted Jun 25, 2012
Location: Far from the beach
a) The hotel is NOT on the beach. b) Hotel is spread out on a very steep hill and it very far to get to pools or one available staurant unless you drive or wait for the shuttle bus. c) You don't get what you paid for. F.e - booked a standard room near reception with a king size bed and got a one bedroom with a full bed on way up fence. d) Staff was incompetent, indifferent and unhelpful. e) It is NOT all inclusive. They don't provide even free water or coffee in the room. f) Food in a buffet was revolting. Thank God we stayed there only two nights.