We were in a group of 14 and had a wonderful time! Food was wonderful and drinks were plentiful! We stayed at the all Adult section which was a bit far from the beach, but there are shuttles and golf carts to transport you if you don't want to make the walk. If you go out of the front of the hotel, its a shorter walk to the meeting point and beach. The coatis are everywhere in the adult section and will come right up to you! We were never bothered by anyone in regards to getting us to do the timeshare thing. The french restaurant was very good as well as service! Watch out for David E at the Adult swimming pool, although he made our trip special! You are greeted by the most upbeat person, Idris in the reception. Daniela was fabulous to work with prior to us arriving on getting things arranged for such a large group. A few others to name was Hever at the adult pool, Yasmin on the beach kept our drinks coming, Luis at adult pool bar didn't spare on the alcohol, & Manuel V kept our room tidy and always left us something special on our bed. There were so many more friendly people on staff that really helped make our trip enjoyable.
Tracy from Texas
This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.More
this is our third trip to the Reef and our 9th trip to the Cancun area. Our son located this resort 4 years ago and invited us we enjoyed it so much we keep returning. Even tho some the staff seems to change we still see some of the same faces, still every person on the staff is friendly and always makes you feel welcome. The restaurant food is good but there are two special restaurants that make eating pleasurable without the two specialty restaurants it could be Repetitive. The beach is just a few steps away and is one of the nicest beaches in the area. This resort is located about 15 minutes walk from 5th avenue. but if you want some good deals go a block north the prices are much better.
Danny from central ca
Located in Playa del Carmen, just a few steps away from the main street, the 5th Avenue, and nearby the ferry to Cozumel, 10 …More