Overall it was a good experience. There are a few things to watch out for though; do not take the welcome tour. It was a trick to try to make you become a "member". It lasted two hours and basically the last hour was us saying "no, we don't want this" and they kept trying to sell it. We were led to believe it was just to get to know the resort.
Also, fifth street was mostly just over priced tourist items. Which I guess some people like, but it didn't give a real taste of Mexico. We felt like people were grabbing us at every turn.
Idris, the main welcomer when you arrive was FANTASTIC!!!!!! As was Marisol at the check desk!
Traveller from Kentucky
This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.More
Second time there . Going back for more . If you like smaller more personal [ they remember your name] this is the place for you . Mexican feel not like the palace next door . good food ,friendly staff that go out of their way to make your vacation one to remember .Once you go you will be hooked and will be back with friends .Great area close to town , gaited community ,high end residential area . Hope to buy in the area in the next two years .PLAYACAR is the nicest area with the best beaches in all of Mexico .
Located in Playa del Carmen, just a few steps away from the main street, the 5th Avenue, and nearby the ferry to Cozumel, 10 …More
The staff was awesome! Reception could have been more helpful/happy to serve us, but the rest of the staff was wonderful. Location is ideal. Fab views. Loved being able to walk to Playa del Carmen in 29 minutes. Great beach.
Cathy from Toronto, Canada
This Playa del Carmen property is set on the beach a short distance from Playacar Golf Club, Playa del Carmen Main Beach, and …More