Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta , Canada

Got what I expected.

Posted Aug 26, 2014
Pros: It was quiet . The laundry room and free breakfast.
Location: On the outskirts but it was nice to have a quiet spot.
Great hotel away from the bustle. Staff was friendly. Free breakfast and Wi-Fi was great with teens. Laundry room was convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

decent place to stay; convenient for fair-goers

Posted Aug 19, 2014
Pros: proximity to our destination; pretty clean
Cons: attention to cleaning detail; front desk assistance with getting taxi service there
Location: Iowa State Fair; am sure there are many more things to do but we are from out of town and only went to a concert at the fair
good experience; stayed there to attend a concert at the fair because we wanted to be close enough for a quick taxi ride. overall clean place, just a couple pieces of trash left next to the waste basket in bathroom, but nothing major. gal at front counter was pleasant enough; might recommend staff could help line up taxis as there were several of us waiting close to an hour for rides; also they need to update the phone number on their website as it is incorrect - was unable to call and confirm our reservation without having to call directory assistance for a correct number.
2 out of 5
Recommended
for Personal Event
by Craig from Pleasant Hill IA

Posted Jan 16, 2014 on Hotels.com
The quality of construction of this facility is very poor. The drain cap in the bathroom sink was disconnected and when pulling the tab to activate the shower, the entire tub faucet pulled out from the wall! The sheet on the bed was stained.
4 out of 5
Recommended
by julie from ill

we stay there every year

Posted Dec 24, 2013 on Hotels.com
the hot tub was not working and they would not give us a discount
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2013
Pros: Breakfast was nice
Comment from Hotel Management
Jun 28, 2014 by Lindsey, Hotel Management
Thank you for taking the time to rate our hotel. I will share this with our staff. Chris Decker
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Dec 13, 2013
The room was excellent, very comfortable. The staff was outstanding, will definitely stay there again!
Comment from Hotel Management
Jun 14, 2014 by Lindsey, Hotel Management
Thank you for your feedback. I will share your comments with our Staff. We look forward to having you stay with us again. Chris Decker GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2013
Comment from Hotel Management
May 24, 2014 by Lindsey, Hotel Management
Thank you for your feedback it is very important to us. We look forward to your next stay with us. Sleep Inn Staff
1 out of 5
by A verified traveler

Sleep Inn - Pleasant Hill, IA

Posted Nov 18, 2013
Pros: Nothing
Cons: Fire the entire staff and start over
Location: Average
Shysters. Added charges to the bill that I had not authorized. Two different desk clerks got huffy for being required to remove the erroneous charges. The second clerk tried to insinuate that I should have told them this in the beginning -- nothing like transferring blame to the customer. I am done with Sleep Inn and Choice Hotels as a chain. They are not the least expensive option -- far from it, yet they resort to shyster techniques to pad their revenue. Smart alec clerks don't help their cause either.
5 out of 5
Recommended
by A verified traveler

Posted Nov 14, 2013 on Hotels.com
Comment from Hotel Management
Jan 25, 2014 by Lindsey, Hotel Management
We appreciate your feedback it is very important us. We look forward to your next stay with us. Sleep Inn Staff
5 out of 5
Recommended
for Everyone
by Rob from Iowa

Nice hotel, easy to get to.

Posted Nov 11, 2013
Pros: It has an elevator but also has a nice stairway at the entrance. The breakfast is pretty good, since they have waffles and hard boiled eggs.
Cons: I like a hotel that has real plates, glasses and silverware. This one had styrofoam.
Location: It is especially good if you are going to something at the Fairgrounds. Otherwise it is a little far to Adventureland, but it is on the East side.
I especially liked the clerk at the desk in the morning. She told me we could have a late checkout because we were members of Choice.