Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Close to the family we were visiting.

Posted Jun 17, 2014
Pros: I liked that there was plenty of parking and it wasn't very far to restaurants and stores. Breakfast was varied, reasonable and tastey.
Cons: Wait time getting checked in could/ should have been shorter.
Location: Restaurants and stores close by
Very busy desk when we arrived. Everyone seemed to arrive at the same time, so we waited longer than usual, but the staff was efficient and polite and everyone was happy.
Comment from Hotel Management
Jun 19, 2014 by Linda, Hotel Management
Hello: Thank you for taking time to write comments regarding the Courtyard by Marriott - San Ramon. We appreciate your commendations. I was one of the associates at the desk when you arrived. You are correct. We had many arrivals at the same time. I do apologize for the wait you encountered. With only two terminals, we moved as quickly as we were able, but I understand how frustrating it can be to have to wait. I hope that you visit us again soon. We do appreciate your business! Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Getaway With Friends
by Alan from Monterey

Awesome hotel

Posted May 29, 2014 on Hotels.com
Very clean, friendly staff, non smoking, and great rates! Highly recommend staying here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2014
Pros: staff
Cons: nice to have refrigerator in the room
Location: OK
It is nice, clean and comfortably located. Staff are nice and frindly
5 out of 5
Recommended
by A verified traveler

Posted May 26, 2014 on Hotels.com
Really enjoyed it. Would have liked to have an extra mirror in the main room as was inconvenient for dressing with just the ones there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel!

Posted May 21, 2014
Pros: F/D staff - very friendly and courteous. Facility was very clean
Cons: place fridge and microwaves in the room
Location: had a great time at Chevy's - walking distance
F/D agent Johnny was wonderful and exceeded all expectations...please commend him on his excellent customer service! Nice young kid :)
Comment from Hotel Management
Jun 2, 2014 by Linda, Hotel Management
Hello: Thank you so much for taking time out to comment on the Courtyard by Marriott - San Ramon. I will be sure to let Johnathan know that you appreciated his service. Our associates take so much pride working for Marriott. It is a terrific company, and we are very fortunate here at the Courtyard by Marriott - San Ramon to have an excellent staff. We hope to see you again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel!

Posted May 21, 2014
Pros: F/D staff - very friendly and courteous. Facility was very clean
Cons: place fridge and microwaves in the room
Location: had a great time at Chevy's - walking distance
F/D agent Johnny was wonderful and exceeded all expectations...please commend him on his excellent customer service! Nice young kid :)
Comment from Hotel Management
May 21, 2014 by Linda, Hotel Management
Hello: Thank you so much for taking time out to review our hotel and staff. I will be sure to pass along your comments to Johnathan. We are very lucky to have him on out team. Our entire team strives to give excellent customer service, and I am pleased that you thought so as well. We hope to see you again when you have the need to visit the San Ramon area! Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
by Brad from Bakersfield CA

30 minutes to UC Berkeley if no traffic

Posted May 19, 2014 on Hotels.com
I needed a place that I could afford within proximity to Berkeley. This isn't exactly close, but since there was little traffic early Saturday morning, it was less than half an hour away. This hotel was recently updated, clean, and comfortable. There are restaurants within walking distance. The breakfast was good and a good value if you book online with your room. I would stay here again.
Comment from Hotel Management
Jul 26, 2014 by Linda, Hotel Management
Hello: Thank you so much for taking time out to survey and comment on the Courtyard by Marriott - San Ramon. Our location is very central and very close to many amenities and services. I am so glad that we were able to meet your needs on your visit to Berkeley. I do hope that you visit us again when you are out this way! Thanks again, Linda Robles General Manager Courtyard by Marriott - San Ramon
4 out of 5
Recommended
by A verified traveler

Posted May 1, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Linda, Hotel Management
Hello: Thank you for taking time to review the Courtyard by Marriott - San Ramon. We appreciate your time and busines! Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Families
by Rick from Florida

Clean, comfortable and convenient

Posted Apr 26, 2014 on Hotels.com
Staff was helpful and friendly. Pleasanty surprised at the quality of the food at the Bistro. Good selections.
Comment from Hotel Management
Jul 26, 2014 by Linda, Hotel Management
Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We do appreciate your kind words. I will be sure to share your review with our entire team. I am pleased you enjoyed our Bistro options. They are very tasty, and we do have new items introduced every quarter. Come back again and try our Seasonal items. They are all delicious! Thank you again, Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 22, 2014 on Hotels.com
This hotel was a great experience, The hotel staff was exceptional , very friendly . The rooms were quiet and clean, The lobby and breakfast was good and the serve Starbucks coffee.The location was right off the freeway and close to restaurants and gas stations and entertainment . When in the San Ramon area I will definitely stay here again
Comment from Hotel Management
Jul 26, 2014 by Linda, Hotel Management
Hello: Thank you so much for taking time out to review our hotel and staff. We do appreciate your comments. I will be sure to share them withour entire team. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon