Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 29, 2015
Quiet, clean and comfortable! Could not ask for anything more. Large comfortable lobby was also useful, Good all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
Only a one night stay, but very convenient, close to many places. clean and comfortable. Affordable.
4 out of 5
Recommended
for Everyone
by A verified traveler from livermore, ca

Nice hotel

Posted May 15, 2015
This place was nice.. There was nothing wrong with the room or staff. The room was not as big as I had imagined, but that could be just me. The bed was cozy and hotel was clean. :)
3 out of 5
by A verified traveler from Northern California

I'm not staying there again.

Posted Apr 20, 2015
Pros: It was quiet and the location was good.
Cons: Adding a pop-up notice regarding the limitations on breakfast during the online reservation process when guest demographics exceed the limits imposed.
Location: Location is close enough to my daughter's intended college that it could have been a great place for the family to stay when visiting.
The breakfast option is only for 2 adults and up to 2 children under 12, and this was not clear when making the reservation. I had 3 adults and 1 teenager in my party. The limits to availability of the breakfast should have been made clear at the time the reservation was being made. Unwrapped soap (from a previous guest) was left in the tub. Room was not equipped for the number of guests in my room even though I clearly identified the number of guests at the time of the reservation. Not enough glasses, not enough coffee cups, not enough towels. By the time I determined this, I had already been disappointed about the limitations on breakfast and had found the soap. I was in no mood to go back to the desk for more glasses, cups or towels.
Comment from Hotel Management
Apr 23, 2015 by Lisa DeFinney, Hotel Management
Thank you for taking the time to provide us feedback in regards to your recent stay at the Courtyard San Ramon. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology that it was not clear at the time of booking your reservation that the breakfast was for 2 adults and 2 children under the age of 12 as well as the number of amenities in our guest room. We would have been more than happy to deliver the additional amenities to your guest room, anytime during your stay. We hope that you give us another opportunity the next time you are in the San Ramon area. We value all of our guests’ feedback in our efforts to continually improve our guest satisfaction. Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Easy in/out

Posted Mar 30, 2015
Pros: convenient to shopping and other needs
Cons: noise from our room ( freeway side) was disturbing at times. The Air conditioner was very noisy and cycled on and off constantly.
The hotel was very clean and accommodating to our needs for special early check-in as we were attending a memorial service before the 3pm check in and we were provided the room at noon
4 out of 5
Recommended
for Everyone
by A verified traveler from Menlo Park CA

Nice hotel to stay with family.

Posted Mar 24, 2015
Pros: I liked the location, room comfort,cleanliness and how quiet the place is.
Cons: You could improve the restaurant service because truly it is very bad, super slow.
Location: The location is very convenient. There are stores near by and restaurants and close to freeway.
It would have been a perfect experience but the restaurant did not reach my expectations. I paid breakefast fee but I had to wait 1hr. 15 minutes for a sandwich the sandwich never came so I had to leave to eat somewhere else. Besides that I liked the place very much.
4 out of 5
Recommended
for Families
by A verified traveler

Good stay

Posted Mar 24, 2015 on Hotels
Great stay, staff accommodating with preparing early breakfast although we heard them complaining about being up at 6:00am to open the cafe instead of 7:00am. Swimmers appreciated your going over and beyond to accommodate our schedules.
4 out of 5
Recommended
for Families
by A verified traveler

Parking lot !

Posted Mar 18, 2015 on Hotels
Everything was good except they charge for that parking lot ?
4 out of 5
Recommended
for Couples
by A verified traveler

Great hotel at an affordable price!

Posted Mar 11, 2015 on Hotels
We stayed here just one night for NYE. The hotel was very clean and the room was very spacious!! The beds weren't terribly comfortable but a very good size. The price was incredible! We would definitely stay here again.
4 out of 5
Recommended
for Personal Event
by Warren from San Francisco

Gamer getaway

Posted Feb 18, 2015 on Hotels
Stayed here while attending a game convention at the Marriott San Ramon across the highway. Easy access, clean facilities, and friendly staff. I'll use it again.