Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Wasn't the best.

Posted Apr 14, 2014
Ok but not impressed for being Marriott. I thought it would have been alot more room in our room....very tiny.
Comment from
Jan 15, 2014
Hello: Thank you for taking time out to review the Courtyard by Marriott - San Ramon. I apologize if our rooms did not meet your space needs. We do have some larger room options, such as our King Suites, for any future hotel accommodation needs that you might have. If you would like to learn more about our larger rooms, please feel free to visit our photos on line at www.courtyard.com/oakrm. Thank you again for your comments, Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jan 24, 2014
3 out of 5
Recommended
for Everyone
by A verified traveler

Room size

Posted Jan 9, 2014
Room was small, not like any of the photos you had posted was disappointed didn't look like what you had advertised. $2.50 for a bottle of water??? Really??? We wanted coffee your details said coffee pot in room yes it was but only made one cup at a time we didn't have time to wait around to make 2 cups. Bed was firm blankets to light for this time of the year was cold didn't know extra blanket in closet....which was nice. Wanted to take a bath but way to shallow...oh well.....feel room was over priced for what we got....
4 out of 5
Recommended
for Personal Event
by A verified traveler

Clean and Convenient

Posted Jan 7, 2014 on Hotels.com
Nice hotel and friendly staff. The rooms were clean, and the beds were comfortable. The only complaint is the breakfast. I was hoping for a quick buffet, but breakfast was made to order at a cafe counter, and the line was long. Food was good, just not quick service.
Comment from
Jan 22, 2014
Thank you so much for taking time out to write a comment regarding the Courtyard by Marriott - San Ramon. I do apologize for the long wait in our Bistro. We wil definitely review what transpired during your visit. Our standards are to get food to our guests in the AM within 8 minutes . If everyone comes down at the same time, however, we serve as quickly as we can to reduce our guest's wait time. Again, I do apologize for you having to wait. Thank you again, Linda Robles General Manager Courtyard by Marriott - San Ramon
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014
4 out of 5
Recommended
for Business Travelers
by Thaw from Boston

40minutes to San Fransisco.

Posted Jan 5, 2014 on Hotels.com
If you don't mind to drive 40 minus to San Fransisco and willing to pass the long bridge (7 miles long, I think). You go for this place, clean, no parking fee, free HS wifi, and we pay $120 for 5 people stay/ per night with two queen beds, nice!!!!
Comment from
Jan 22, 2014
Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We do appreciate you staying with us for your trip to the San Francisco Bay Area. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Families
by Justin from Azusa, CA

Getting the Job Done

Posted Dec 31, 2013 on Hotels.com
I stayed here with my wife and 2 kids over the weekend. The hotel was very clean, the staff was very friendly (especially with my 2 year old that wanted to play on the elevator all day) and the bed was comfortable. I liked the convenience of the snack and drink bar in the lobby. It made getting my morning coffee and evening beer (after the kids passed out) very easy. I would stay here again.
Comment from
Jan 22, 2014
Hello: Thank you very much for writing a review regarding the Courtyard by Marriott - San Ramon. I certainly will share your comments with all of our staff. They all try very hard to offer great guest service, and it is very nice to hear that we fulfilled your expectations. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
by Pleased with Aloha! from San Ramon

Made for a Merry Christmas

Posted Dec 28, 2013 on Hotels.com
The surprise at the front desk was the warm Christmas welcome and all the Aloha that greeted me upon check in. Well worth repeating.
Comment from
Jan 8, 2014
Thank you so much for taking time out to comment on our Guest Service here at the Courtyard by Marriott - San Ramon. We truly apprciate you choosing our hotel as your "home away from home" for the holidays. Happy New Year to you and we hope to see you back here again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Xmas stay-visiting family

Posted Dec 28, 2013
Upgraded at lower rate!
5 out of 5
Recommended
by A verified traveler

Posted Dec 26, 2013 on Hotels.com
Comment from
Jan 8, 2014
Thank you for rating our hotel. We do appreciate your business! Linda Robles General Manager Courtyard by Marriott - San Ramon