Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Beautiful Hotel/Amenities :(

Posted Jan 23, 2015
Pros: it was beautiful
Cons: water pressure, heating of room (weak AC), water too cold in shower
Shower water was freezing and no pressure Heating wasn't working that great Beautiful hotel though!!
Comment from Hotel Management
Jan 27, 2015 by Ana, Hotel Management
Thank you for your valuable feedback. Truly apologize for the inconvenience experienced and hope that it does not preclude you from staying with us in the future, as we look forward to to the opportunity of serving you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom England.

All round good experience.

Posted Jan 9, 2015
Pros: Almost everything, not too impressed with the evening meal from the Grill, but excellent service from the staff.
Cons: Don't think there is anything particular to improve.
Location: We found the location easy to find It has pleasant grounds and although we only took the train to San Fransisco we had a lovley time. .
San Ramon area was recommended to us by an American friend who advised us that it was a good place to travel into San Fransisco by public transport instead of staying in the city incurring expense and noisy environment. We choose the Hotel from the internet and found it clean and tidy with polite, professional staff and enjoyed our three days here travelling into the City of San Fransisco via the BART. Staff organised a Taxi for us and gave us helpful tips. Excellent breakfast varieties!!!! Would certainly stay here again and would recommend anyone to book this Hotel.
Comment from Hotel Management
Jan 19, 2015 by Ana, Hotel Management
The San Ramon Marriott team sincerely appreciates your comments. We truly look forward to having the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sacramento

Excellent

Posted Jan 5, 2015
Pros: Clean
Cons: None
Location: Convenient
We attended WSB training in the area. The venue was convenient and accessible for food. I was an excellent stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice, clean hotel

Posted Dec 17, 2014
It's very comfortable, clean and the staff are nice. We could use free parking and free wifi!
Comment from Hotel Management
Dec 17, 2014 by Ana, Hotel Management
We appreciate your kind comments and hope to be of service to you whenever your travels bring you back to San Ramon. Happy Holidays.
3 out of 5
by A verified travelerfrom Albuquerque, NM

Nickel and Dime

Posted Dec 1, 2014
Pros: See above
Cons: See above
The hotel was clean and the bed was comfortable, but I didn't like being nickel and dimed for for everything. The WIFI was not included and was very expensive. I've paid for parking in high-rise or covered parking, but not for a suburban parking lot. As a matter of fact, I paid less for indoor, valet parking in a luxury hotel on Waikiki beach than they were charging for regular uncovered parking. These two charges alone were a third of the cost of the room rate. Like the $4 bottles of unrefrigerated water in the room, everything seemed to have an extra price tag.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Nice hotel, courteous staff.

Posted Nov 23, 2014
Pros: I like everything but especially the comfort of the bed.
Cons: I found the valet parking fee to be excessive. I still used it because it was raining.
Location: The location has easy access to 680, 580, 24 freeway...love it
The room is spacious, the bed is very comfortable. The staff was pleasant and courteous, will stay in the same hotel whenever in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rancho Cucamonga, CA

Unexpected last minute gem.

Posted Nov 12, 2014
Pros: The exceptional service and the cleanliness.
Cons: Nothing.
Location: It is by a shopping center that includes a Target and it is not too far from Walnut Creek or San Francisco.
I decided to take a trip to Northern California with my kids to show them how amazing the Bay Area is. We had a very hard time finding a hotel room as all of the places we looked up were booked. I was able to find this Marriott on Expedia. We were in Walnut Creek and found that San Ramon was close. When we got into the hotel, we were greeted by Mike. He was more than helpful as he had a roll away bed and pack 'n play sent to the room. Expedia made the deal sweeter by adding the buffet for only $15 to the cost of the room. The room was clean and the service was exceptional. I'd more than happily stay here again and have already recommended this hotel to my family and friends.
Comment from Hotel Management
Nov 20, 2014 by Ana, Hotel Management
It is always great to hear kind words from our guests. We are truly glad that you had a great stay and look forward to the opportunity of welcoming you back to the San Ramon Marriott.
4 out of 5
Recommended
for Families
by Kevinfrom Morgan Hill

All good as I would expect from a Marriott Hotel

Posted Oct 28, 2014 on Hotels.com
Nice as I would expect from a Marriott Hotel!
4 out of 5
Recommended
by Zekefrom Sacramento

Good stay, great staff

Posted Oct 28, 2014 on Hotels.com
Great for your $. Good service & continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Last minute charges.

Posted Oct 27, 2014
I was charged for parking while checking out. When i was asked if i would be parking while checking in with no indication of charge.
Comment from Hotel Management
Oct 28, 2014 by Ana, Hotel Management
Thank you for sharing your experience while staying with us. Regret that our agent did extend full details. Rest assured that your feedback wiill be shared with the agents to prevent a recurrence and as a training tool . Truly hope to have the opportunity of serving you ag ain.