Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
64% of guests recommend
2.5 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Avoid at all cost

Posted Mar 28, 2015
Dirty room worth the extra $30 to stay at a much nicer place a few miles away.
5 out of 5
Recommended
for Business Travelers
by Joseph

Posted Nov 23, 2014 on Hotels.com
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
Joseph, Thank you for your kind review and giving us five stars. We really appreciate it. I hope that you will make us a part of your future travel plans. Thank you so much Sam
1 out of 5
Recommended
for Families
by Robertfrom Temecula

Don't stay here

Posted Nov 18, 2014 on Hotels.com
Terrible place to stay! Owners were nice enough but the motel is disgustingly bad!
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
Robert I am sorry you felt the property is not upto your standard. Was there something in particular that was not upto your requirements? please advise. We try to satisfy all of our guests and do the best we can to afford comfort and convenience for all of our customers. Please give us another try to show you how much we really care. Sam
1 out of 5
by A verified travelerfrom La Quinta Ca

Posted Oct 20, 2014
Cons: Good Cleaning and some nice comfortable pillows.
Rooms were dirty dust in furnace, bathroom was in need of a good cleaning.
Comment from Hotel Management
Jan 8, 2015 by Sam, Hotel Management
Gen I am sorry that you encountered unsatisfactory conditions during our stay. Were the concerns bought up to the General Manager Nick's attention. He would have been glad to change your rooms. This is very surprising that you were assigned a room that was not cleaned. that is unacceptable. Please give us another try to show you we really do care. Sam
1 out of 5
Recommended
for Overnight Stay Before Destination
by needed a placefrom livermore

A dump

Posted Jun 17, 2014 on Hotels.com
We had to book this room last minute and it was the cheapest place in the area that we could find (still over $80!!). The man that checked us in had extremely red bllodshot eyes and seemed like he was high as a kite. The room smelled like cigarette smoke and there were cigarette burns on the blankets and sheets. Fortunately I didn't see any bed bugs but I wore socks whereever I walked and sandals in the shower since I was too disgusted to touch the ground. I wish I would have saved my money and slept in the car.
Comment from Hotel Management
Jan 24, 2015 by Sam, Hotel Management
I am very sorry you felt the room you were given was not up to your standards. We had an interim Manager filling in at that time. Rest assured our General Manager Nick, will take great care of you if you choose to give us another chance to show you we really do care. Please try us for a future booking and we will show you how much we care. Thank you
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jun 16, 2014 on Hotels.com
Buena ubicacion pero de ahi en mas, malisimo. Empezando porque no tenian habitacion disponible aun cuando se habia hecho reservacion asi que tuvieron que improvisar. Habitacion sucia, descuidada y desgastada, micro-regadera y entra mucho ruido. Evitar si se puede.
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
Gracias por su commentos.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 17, 2014 on Hotels.com
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
thank you for giving us 5 stars. We really appreciate it.
2 out of 5
Recommended
by A verified traveler

Posted Jul 6, 2013 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
thank you for posting. i trust you were happy with your accommodations
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
Thank you for your comment. Please give us another try to get 3 even 4 stars from you. Thank you again
1 out of 5
Recommended
for Business Travelers
by Laurafrom Yosemite

do not stay here at all costs!

Posted Jun 6, 2013 on Hotels.com
Please do not stay here! The rooms were horrible and dirty. Beer bottle under the bed and lots of other dirt hadn't been vacuumed in months...used razor on top of the vanity and used towels under the sink. Shower was super tiny n old dirty. Zero water pressure n took forever to get warm. I told the manager n she said nothing just staired at me...I'm not sure if she even spoke English. Please stay anywhere in livermore but please don't stay here!
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
Laura I am so sorry that you found your room as described during your stay. This is not the way we keep our rooms. Infact we take much pride in the cleanliness of our rooms as our GM Susan personally cleans items in the rooms HERSELF when she feels its is not upto optimal standards. I do thank you for bringing this to my attention and will share this with Susan
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
Laura i am sorry that your room was in an unacceptable condition when you stayed here. We take much pride in our rooms and do not understand how this was. Even the GM susan personally cleans the rooms herself when she does not feel its upto optimal standards. please give us another try to show you we really do care and how clean our rooms are.
1 out of 5
Recommended
by HS

Noisy hotel

Posted Nov 9, 2012 on Hotels.com
My room was close to staff's office and when they talked at midnight while I was trying to sleep it was as if they were right in my room talking very loud. Then they started again at 5:30am and I gave up and got out of there. Bed was hard, but room was clean. It took about 10 minutes for hot water to flow. I wouldn't stay there again.
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
HS i am sorry your night was disturbing during your stay. This is unacceptable and we take pride in having the complete satisfaction of our guests. I will share this with the GM Nick/Susan about this incident. Thank you for your comment
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
hs i am so sorry that it was noisy during your stay with us. I have alerted the GM and we are all surprised that happened. please give us another chance to show you how good our customer service is and how clean our rooms are. We take our cleanliness of our rooms with much pride. Thank you for your comment and alerting us.