Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pleasanton, CA

SOME GREAT THINGS, SOME NOT SO...

Posted Feb 2, 2015
Pros: The staff were very pleasant and helped make our stay comfortable.
Cons: Utinsels for simple cooking/reheating/eating and dish soap.
Location: The motel is a block from Safeway, Walgreens; the Korean restaurant on the grounds is excellent; there are many stores, cafes, restaurants nearby.
The room is beautiful, nice linens. When staff got me an extra blanket (to use for keeping warm sitting on the sofa bed), and staff added weather stripping to the door, it was easy to control the temperature in the suite. But a kitchenette with a below counter refrigerator, apartment sized stove, microwave, and tiny bar sink—with beautiful cabinets—really should have some serviceable, inexpensive cooking/eating utinsels. Nothing fancy, but we would have made some meals there had I known to bring dishes, a pan or two and dish soap. As it was I bought disposable dishes and "silverware" to eat cereal. The first day we just had fruit and nuts—I have dietary concerns so I didn't bother with the complimentary continental breakfast. Luckily I always have a water bottle. The TVs were nice, but I could have used instructions for the unfamiliar remote control. We stayed 4 days while work was being done on floors in our home, and this motel is very convenient. All the staff were very helpful and pleasant, though someone entered the suite while we were absent and left the windows unlatched (to air out the suite?). I mentioned it to reception, and it didn't happen again.
Comment from Hotel Management
Mar 10, 2015 by Sam, Hotel Management
Thank you very mcuh for you review and your three star rating. we have recently changed to Comcast Cable from Dish network we are in the process of changing to simple remotes. I hope you do stay with us again if you are in the area
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

New Years! 2015

Posted Jan 3, 2015 on Hotels.com
First room smelled like a smoking room. Upgraded to a suite and was satisfied. Stayed for one night. It's a chill little stay.
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
Thank you for your comment. I am glad they were able to give you a room you were happy with. Please make us a part of your future travel plans, and once again thank you.
4 out of 5
Recommended
for Couples
by A verified traveler

Pleasant hotel in Pleasanton

Posted Dec 30, 2014 on Hotels.com
This is a motel tucked in off of busy Santa Rita rd, the rooms are very clean and quiet, and have wood beamed ceilings. It's in a great location for shopping at the Mall, or for visiting Downtown, Great Value!
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
thank you for your kind comments. You really made our day with your nice words. Please make us a part of your future travel plans. We really appreciate it.
3 out of 5
Recommended
for Families
by Georgefrom Central Coast, California

2 nights OK

Posted Dec 29, 2014 on Hotels.com
Motel is away from freeways in semi quiet neighborhood. Stayed there several years back and the Home Depot upgrades are a great improvement.
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
George, Thank you for your comment and just to clarify some of the upgrades were actually Lowes and Costco lol. Especially the hardwood floors. Please do make us a part of your future travel plans and once again thank you.
1 out of 5
Recommended
for Business Travelers
by Glenfrom San Pedro, Belize

Throw back to the 70's...

Posted Dec 18, 2014 on Hotels.com
This was a horrible hotel. The room looked like it was from 1970. The size was comparable to a hotel in NYC. The internet was down for a portion of our stay. This was not worth $110 dollars a night! Don't bother staying here.
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
Glen I am so sorry you felt the room was not upto your standard expectations. The average rate in the area during your stay was approx $270. You paid $110 so not bad. But we stive to improve every aspect of our newly renovated rooms. The only thing we cannot change is the size. I apologize for that. Please give us another try to show you we really do care about you making us a part of your future travel plans and once again thank you.
4 out of 5
Recommended
for Couples
by Tonifrom Sonora, CA

Clean & neat

Posted Oct 30, 2014 on Hotels.com
Just a quick overnight for a Dr. appt in Stanford. The hotel on the outside was a bit dated but the room we stayed in had been remodeled. The room was very nice for $95.00. Not a luxury suite but clean and nice.
Comment from Hotel Management
Mar 14, 2015 by Sam, Hotel Management
thank you for your comments and giving us 4 stars. We really appreciate it.
3 out of 5
Recommended
for Business Travelers
by Grantfrom Northridge, CA

It works!

Posted Oct 27, 2014 on Hotels.com
Since my last visit, which has been a few years, this motor inn has been renovated. The rooms are clean, comfortable and now have wood type floors, which is great IMO. The rate is reasonable for the area. The only drawback is that there is not currently a handicap room available. This was a concern as we were traveling with an elderly couple that required certain amenities afforded a room equipped as such. I hope that at least one will be added in the near future. I will certainly stay here again.
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
Thank you for giving us three stars. please try us again to show you we strive for five stars
2 out of 5
Recommended
for Business Travelers
by Michael

Posted Oct 18, 2014 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Sam, Hotel Management
Michael Thank you for your post. Please try us again to show you we strive for five stars
2 out of 5
by A verified traveler

Posted Oct 15, 2014
It is listed as offering breakfast. There was none.
Comment from Hotel Management
Jan 8, 2015 by Sam, Hotel Management
Dear Guest. There is breakfast from 6:30 to 9:30 every day and half hour later during the weekends. I am surprised you saw none. But thank you for your comment and please make us a part of your ffuture plans to show you that we really do care.
1 out of 5
by A verified traveler

This place was Filthy

Posted Sep 29, 2014
Dirty room, cockroaches, too gross to stay. We would not recommend this hotel
Comment from Hotel Management
Jan 15, 2015 by Sam, Hotel Management
I am so sorry you had a bad experience, Please allow us to show you we really do care and that we strive for five star service and accommodations. Thank you for your post