Ratings based on 390 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Minnesota

Terribly maintained hotel

Posted Jul 28, 2015
Pros: nothing
Cons: The facilities were very poorly maintained.
The hotel was a disaster. Dirty, poorly maintained, torn carpet, sloppy paint jobs, screws sticking out of the walls. The carpet in the hallway was never vacuumed during our several day stay.
1 out of 5
by A verified traveler from Chicago

Do not stay here

Posted Jul 23, 2015
Pros: nothing
Cons: completely change every room
Location: close to shopping areas
Broken sink, stink from toilet, grime in bathtub, dirtiest carpet
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet

Posted Jul 20, 2015
Basically a nice room, my only gripe would be the "fitness center" - the elliptical machine was broken and the a/c didn't work - basically there one one out dated treadmill and an old stationary bicycle. Otherwise everything was fine.
2 out of 5
by A verified traveler

Finish your remodeling before asking $100+ a night

Posted Jul 18, 2015
Booked for my kids with thier kids because of the pool and buffet. Pool-great, buffet-fair as a very noisy baseball team & soccer team ate most of the food and they will not replenish ... Waffle mix. Beds-fantastic but rooms just ok right now. Remodelers had unsecured paint, tools etc in the stairway/side enterance...which remained unlocked 24 hrs. Managment adjusted the bill to match the current level of the comfort and amenities of the hotel so I would recommend after renovation as the pool, slide and kiddie pool are unique. Green Mill is great as well. Location was perfect for me so it all worked out pretty well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
Pros: Close to clinic
Only 1 working ice machine on other side of building. Not told of elevator when checking in. Staff not friendly or helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

great place to stay

Posted Jul 3, 2015
Pros: Great staff
Cons: nothing
Location: close to stores and shopping
The room was large and plenty of space for the 3 of us. The free breakfast had lots of variety and was very tasty. We enjoyed our stay and will definitely stay here again.
2 out of 5
by A verified traveler from South Dakota

First and last impression!

Posted Jun 25, 2015
Pros: Location was great! Easy access. The staff was friendly.
Cons: The main enterance needs to be cleaned!
Location: Location was very easy to get to and exit. I was just there overnight so I didn't check out things to do.
The bathroom was the worst. The shower curtain was dirty with black stain like mold. The sink had hair around the faucet. The door knob had stinky brown stuff on it. Before leaving I used the bathroom and the was no water. I couldn't flush the stool or was my hands. I did not sleep well the bed was not comfortable and the pillows were not comfortable. It was noisy until about 3:30am.
2 out of 5
by A verified traveler

Posted Jun 22, 2015
The hotel is dated and worn. The was neither friendly nor helpful.
2 out of 5
by A verified traveler from Oswego, IL

Terrible condition, dirty and NOT a 3 star hotel

Posted May 18, 2015
Pros: The front desk staff were nice.
Cons: This hotel needs a complete remodel. It's NOT a three star hotel. Train the maids to clean the room appropriately.
Location: Poor location - in the middle of an industrial park.
Although the hotel staff was very nice when we checked in, the hotel was dirty and tired. Our room was in severe disrepair with a terribly ripped curtain, clogged sink and filthy bathroom. The grout was peeling off the shower tiles! The room was still dirty even after the maid came in to clean. The location was awful - smack dab in the middle of an industrial park. We were extremely disappointed all around.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean hotel near citities

Posted May 6, 2015
Pros: I did like the pool area and I would stay again with my children, as it had poolside rooms.
Cons: The breakfast could be improved. The sausages were cold and overcooked, otherwise it was just a normal breakfast with cereals.
Location: The location was fine, however with road construction it is hard to get anywhere in a timely manner at this time.
I had stayed at this hotel for a work even in the area. It was recommended to me based on the location and the price. Both of which were pleasing to me. The hotel is currently undergoing some renovations so that was good to see that they were updating what needs to be updated. The rooms were clean which is always nice and they were comfortable. I was not overally impressed with the hotel staff and the customer service that was offered. At the time of my stay the hot tub didn't seem to be functioning properly as it had a low water level, but as adults we enjoyed the pool and the water slides with no kids during the later hours.